Work from home Work, Jobs in Sudbury, Sfk (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Estate Agent
The Property Experts —Sudbury
- £8,400 a month
- Remote
- Sales
- Administrative experience
Customer Service Advisor - Nights/Part-time
Cloud —Colchester
- £12,722 a year
- Part-time
- Remote
- Customer service
- Communication skills
- Life insurance
Quick apply
11d
Social Media Content Creator
Spin2wincompetitions —Ipswich
- £10.50 - £16.00 an hour
- Part-time
- Remote
- Flexitime
- Flexible schedule
Quick apply
8d
GP Telephone & Video Consultations £650
Locum GNC —Colchester
- £650 a week
- Remote
Letting Agent
The Letting Experts —Colchester
- £70,000 - £100,000 a year
- Remote
Credit Controller
QBE —Chelmsford
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Management
Security Operations Analyst
Softwerx —Cambridge
- £30,000 - £40,000 a year
- 8 hour shift
- Remote
- Azure
- IT
- Communication skills
- Employee discount
- Gym membership
Commercial Estate Agent
The Commercial Property Experts —Haverhill
- £75,000 - £125,000 a year
- Remote
Information Security Officer
SmartestEnergy —Ipswich
- £60,000 - £70,000 a year
- Remote
Quick apply
Technical Helpdesk Engineer
MSX International —Colchester
- Full-time
- Remote
- Customer service
- Computer literacy
- Project management
- Annual leave
- Employee discount
Quick apply
Cyber Security Analyst
SmartestEnergy —Ipswich
- £55,000 - £60,000 a year
- Remote
- IT
Quick apply
Commercial Activation & Merchandising Manager
OCS Group —Gainsborough
- Monday to Friday
- Remote
- Sales
- Merchandising
Quick apply
9d
IT Operations & Digital Workplace Manager
Solus Accident Repair Centres —Stansted
- £55,000 - £70,000 a year
- Full-time
- Remote
- SharePoint
- IT
- Leadership
- Employee discount
Business Systems, Delivery & Change Manager
Solus Accident Repair Centres —Stansted
- £55,000 - £75,000 a year
- Full-time
- Remote
- PMP
- Analysis skills
- Business
- Employee discount
Simulator Operator-Mildenhall, UK
Sawdey Solution Services —Mildenhall
- From £85,000 a year
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
Revenue Retention & Growth Tender Manager
Gallagher —Chelmsford
- Remote
- Employee stock purchase plan
- Life insurance
Mortgage Advisor
The Mortgage Experts —Braintree
- £60,000 - £100,000 a year
- Remote
Senior Credit Controller
QBE —Chelmsford
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Management
13d
Multinational Service Specialist
QBE —Chelmsford
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Management

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Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

work from home jobs in sudbury, sfk

Customer Service Advisor - Remote

Estate Agent

Customer Service Advisor - Nights/Part-time

Social Media Content Creator

GP Telephone & Video Consultations £650

Letting Agent

Credit Controller

Security Operations Analyst

Commercial Estate Agent

Information Security Officer

Technical Helpdesk Engineer

Cyber Security Analyst

Commercial Activation & Merchandising Manager

IT Operations & Digital Workplace Manager

Business Systems, Delivery & Change Manager

Simulator Operator-Mildenhall, UK

Revenue Retention & Growth Tender Manager

Mortgage Advisor

Senior Credit Controller

Multinational Service Specialist

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