Salary: £13.00 per hour, based on 25 hours per week
Hours: Monday to Friday, 9:00 am – 2:00 pm (School Hours)
Contract: Maternity Cover (up to 12 months)
Do you enjoy working with people and take pride in providing outstanding customer service? Can you stay calm in a busy environment while remaining organised and proactive? If you're a great communicator who enjoys making a difference, we'd love to hear from you!
We are looking for a friendly, reliable and organised individual to join our Lettings and Property Management team on a part-time basis to provide maternity cover for up to one year. This is a varied role combining administration with property inspections, making it ideal for someone who enjoys a mix of office and out-of-office work. Full training will be provided.
The Role
This is a great opportunity to join a top independent agent. We are looking to recruit a highly organised and detail-oriented Administrator to assist the team.
The ideal candidate will possess strong communication skills and the ability to manage multiple tasks efficiently. This role is essential in ensuring the smooth operation of our administrative functions, providing crucial support to our busy team and enhancing overall productivity within the business.
If you are passionate about providing exceptional administrative support and thrive in a dynamic environment, we encourage you to apply for the exciting opportunity to contribute to our team's success.
What you'll be doing
- Assist in handling incoming calls and coordinate the enquiry accordingly.
- Supporting the Lettings and Property Management team with day-to-day administration.
- Assisting with property inspections.
- Booking appointments for inspections, check-ins and check-outs.
- Handling incoming telephone calls and email enquiries professionally.
- Carrying out compliance checks, including Anti-Money Laundering (AML) and Right to Rent checks.
- Administering tenancy rent increases.
- Running monthly Right to Rent reports for time-limited occupants.
- Processing utility forms for move-ins, move-outs and meter readings.
- Ensuring information on the CRM System and Fixflo is accurate and compliant.
- Organising contractor key collections and maintaining the key register.
- Assisting with daily post and general office administration.
- Helping to keep the office organised and ensuring documents requiring action are identified promptly.
- Maintaining accurate records.
We're looking for someone who has
- Excellent written and verbal communication skills.
- Strong organisational skills with great attention to detail.
- Good IT skills, including Microsoft Office.
- The ability to prioritise workload and work independently as well as part of a team.
- A positive, proactive attitude and excellent customer service skills.
- A full UK driving licence and access to a vehicle are essential for carrying out property inspections.
- Problem-Solving: Ability to resolve conflicts or issues efficiently and effectively.
- Language: English (required)
- Driving Licence: A full driving licence is required.
- A commitment to providing exceptional customer service.
Personal Attributes:
- Professional, approachable, and trustworthy.
- Enthusiastic with a positive attitude.
- Strong problem-solving skills and the ability to adapt to changing priorities.
- A proactive approach to tasks and responsibilities.
Salary & Benefits:
- Competitive salary.
- Free Parking during working hours.
- Mileage allowance for vehicle used for business.
- Pension scheme.
- Full Training.
Working Hours
Monday to Friday – 9:00 am to 2:00 pm
This Administrator job description outlines the essential responsibilities and requirements for candidates seeking a role in Administration within an Estate Agency.
Job Types: Part-time, Temporary, Contract
Pay: £13.00 per hour
Benefits:
- Company events
- Company pension
- Free parking
- On-site parking
Experience:
- Customer service: 1 year (required)
Work Location: In person
