service manager Work, Jobs in sunderland, twr (with Salaries)

Deputy Manager
Iceland —Sunderland
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Hospitality Manager, Stadium of Light
Delaware North —Sunderland
- Weekend availability
- Hospitality
- No degree
- IT
Service Manager
Nova Care Group —Peterlee
- £52,000 a year
- Full-time
- IT
- Leadership
- Referral programme
- Sick pay
6d
Profit Protection Compliance Manager, Stadium of Light
Delaware North —Sunderland
- Weekend availability
- Bar
- No degree
- Travel
Postperson with Driving
Royal Mail Group —Jarrow
- Overtime
- Employee discount
Merchandiser - Sunderland
Smiths News —Sunderland
- £12.71 - £14.24 an hour
- Part-time
- Merchandising
- Communication skills
Hospitality Supervisor, Stadium of Light
Delaware North —Sunderland
- Weekend availability
- Hospitality
- Supervising experience
- No degree
Assistant Store Manager, SAFC - 12 month FTC
Fanatics (International) Limited —Sunderland
- Management
- Sales
- Merchandising
Quick apply
Contracts Officer
North Tyneside Council —North Tyneside
- £39,152 - £42,839 a year
- Full-time
14d
Care Coordinator
Helping Hands —Sunderland
- Up to £29,925 a year
- IT
- Care plans
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Graduate Management Trainee - Sunderland
Enterprise Mobility —Sunderland
- Full-time
- Sales
- Customer service
- Bachelor's degree
Venue Manager
Admiral Slots —South Shields
- £33,789 a year
- Full-time
- Customer service
7d
Customer Liaison Officer
Equans —Seaham
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Shift Manager
The Sofa Delivery Company —Gateshead
- £17.59 an hour
- Team management
- Leadership
- Employee discount
Quick apply
6d
Administrator
The Sofa Delivery Company —Gateshead
- £25,145 a year
- Customer service
- Communication skills
Quick apply
6d
Service Manager
Durham County Council —Durham
- £56,554 - £60,680 a year
- Full-time
MASH Contact Officer – 37 hpw
South Tyneside Council —South Tyneside
- £28,598 a year
- Full-time
- Communication skills
8d
General Manager
North Tees and Hartlepool NHS Foundation Trust —Stockton-on-Tees
- £57,528 - £64,750 a year
- Full-time
- Management
- Patient care
2d
Deputy Manager
Aldi —Newcastle upon Tyne
- £14.75 - £15.72 an hour
Assistant Manager
KwikFit —Sunderland
- £30,700 a year
- Full-time
- Employee assistance programme
- Employee discount

I want to receive the latest job alerts for service manager in sunderland, twr

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Deputy Manager

Iceland -
Sunderland

Apply Now

Job details

Full-time
£31,080 a year

Benefits

Employee discount
Referral programme

Qualifications

Team management
Retail management
Leadership
Communication skills

Full job description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business.

As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store.

Key responsibilities include:

Maximise profit:

Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.
Focus on delivering great availability and cost controls through excellent processes.
Create a culture of "sell a £, save a £" to maximise store sales and profit.
Deliver on all agreed KPIs.

Engage, develop & retain great people:

Support the Store Manager with Talking Shop and work well with the Talking Shop representative.
Drive team engagement by communicating effectively and showing appreciation and respect for every team member.
Foster an inclusive culture where everyone can be their best at work.
Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.
Manage the team effectively using performance processes and continuous conversations.

Doing the right processes and doing them right:

Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.
Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.
Ensure all cash handling and security policies and processes are fully implemented in the store.
Deliver the best digital service by implementing all "One Best Way" processes in the store through the team.
Ensure legal compliance across all areas to minimise any risk to the business.
Implement all health and safety policies and processes fully in the store, keeping teams and customers safe.

Leadership:

Lead by example to get the best from the team and provide the best service to customers.
Be approachable and respectful to customers and colleagues.
Work together with enthusiasm and take action to reduce waste.
Show consideration for the business and its people.
Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.
Communicate effectively, having regular conversations and listening to understand.
Plan in advance, prioritising key tasks and activities.
Set the pace of the team by being hands-on to deliver a great store.
Solve problems by making the right decisions for the store.
Coach the team by asking the right questions to drive performance and help them be their best.
Delegate tasks at the right time to the right colleagues.
Motivate the team to deliver consistent operational standards.

Required skills & experience:

Proven experience in a retail management role.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and manage priorities.
Customer-focused with a passion for delivering outstanding service.
Strong problem-solving and decision-making abilities.
Flexibility to work across different stores.

What We Offer:

15% discount in all Iceland and The Food Warehouse stores.
33 days holiday (including Bank Holidays).
Christmas vouchers – increasing with length of service.
Refer a Friend scheme.
Christmas saving schemes.
Long service awards.
Option to join a healthcare plan.
Grocery Aid for free and confidential financial, emotional and practical support.
Clear career pathways with opportunities for development and progression.
A supportive and inclusive work environment.

Apply now to join the team and start your Iceland story!

Apply Now

Refine Your Search

service manager jobs in sunderland, twr

Deputy Manager

Hospitality Manager, Stadium of Light

Service Manager

Profit Protection Compliance Manager, Stadium of Light

Postperson with Driving

Merchandiser - Sunderland

Hospitality Supervisor, Stadium of Light

Assistant Store Manager, SAFC - 12 month FTC

Contracts Officer

Care Coordinator

Graduate Management Trainee - Sunderland

Venue Manager

Customer Liaison Officer

Shift Manager

Administrator

Service Manager

MASH Contact Officer – 37 hpw

General Manager

Deputy Manager

Assistant Manager

I want to receive the latest job alerts for service manager in sunderland, twr

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected