Job post summary
6 months fixed contract
Date posted: 20th October 2025
Job Description:
About Us:
We are a dynamic and patient-focused clinic committed to providing exceptional care and service. We are looking for a tech-savvy, organised, and proactive individual to join our team and ensure smooth day-to-day operations, both front-of-house and behind the scenes.
Key Responsibilities:
- Welcome and assist patients, ensuring a professional and comforting experience.
- Provide high-quality customer service, responding to enquiries via phone, email, and in-person.
- Assist patients during appointments, providing support and reassurance as needed.
- Maintain and organise patient records, both paper-based and digital, as we transition to a new digital system.
- Conduct regular file audits to ensure completeness, accuracy, and compliance.
- Data input and management, ensuring accuracy and confidentiality of patient information.
- Assist with billing, invoicing, and general administrative tasks.
- Schedule appointments, meetings, and events using company calendars.
- Prepare clinic files and ensure all paperwork and signatures are complete.
- Order and manage clinic supplies, equipment, and stock, including stock takes.
- Liaise with doctors and clinic staff to ensure smooth daily operations.
- Support clinic operations including heating, internet, and other behind-the-scenes management tasks.
- Take minutes during meetings and assist with general administrative support for senior staff.
- Manage social media scheduling via Meta Business Suite and contribute to website updates; experience with Wix is a plus.
- Ensure compliance with CQC guidelines for clinic operations, hygiene, and documentation.
- Be responsible for the cleanliness and presentation of the clinic, ensuring all areas are tidy, hygienic, and prepared for patient appointments and medical consultations.
Requirements:
- Strong IT skills, including Microsoft Office (Word, Excel, Outlook), Google Workspace, and other digital tools.
- Experience with social media management and website platforms (Wix experience advantageous).
- Excellent organizational and multitasking abilities.
- Strong interpersonal and communication skills; confident in dealing with patients and staff.
- Ability to work independently and take initiative in a fast-paced environment.
- Comfortable with administrative, PA-style responsibilities, and patient-facing tasks.
- Attention to detail and high levels of accuracy, especially with data entry, stock takes, and file audits.
Benefits:
- Opportunity to work in a supportive and professional healthcare environment with exceptionally lovely patients.
- Exposure to both administrative and patient care aspects of clinic operations.
- Ongoing training and development opportunities.
Job Type: Part-time
Working hours: 18 hours per week
Job Type: Part-time
Experience:
- receptionist: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: Clinic Co-ordinator
Job Types: Part-time, Fixed term contract
Pay: £14.00 per hour
Benefits:
Work Location: In person
