Service team leader Work, Jobs in Swaffham, Nfk (with Salaries)

Customer Experience Team Leader
Zipwater —Dereham
- Full-time
- Customer service
- Leadership
- Communication skills
- Free parking
- Annual leave
Quick apply
People & Service Team Leader
River Island —King's Lynn
- Part-time
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
10d
Youth Leader (Swaffham All Services Unit Cadet)
St John Ambulance —Swaffham
8d
Service Team Leader
Kings Lynn Volkswagen —North Lynn
- £32,000 a year
- Full-time
- Customer service
- In-person
- Leadership
- Free parking
- Store discount
Quick apply
2d
Team Leader
KFC —Dereham
- £13.50 an hour
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
Process Operative
Kinnerton Confectionery —Fakenham
- £13.59 - £16.60 an hour
- Full-time
- Computer literacy
- In-person
- Communication skills
- Annual leave
- Life insurance
Store Manager
B&Q —Norwich
- £59,500 - £74,500 a year
- Part-time
- Annual leave
- Employee assistance programme
12d
Team Manager
Norfolk County Council —Dereham
- £50,166 - £54,277 a year
- Full-time
- Hybrid work
- Mentoring
- In-person
- Leadership
- Employee discount
- Gym membership
2d
Youth Leader (Ashill All Services Unit Cadet)
St John Ambulance —Ashill
8d
Customer Representative - Fakenham
Nationwide Building Society —Fakenham
- From £25,250 a year
- Part-time
- Customer service
- Banking
4d
Transport Performance & Optimisation Manager
Deanta UK Ltd —Ely
- £60,000 - £65,000 a year
- Full-time
- Microsoft Excel
- Travel
- Computer networking
- Free parking
- Annual leave
Quick apply
10d
Locality Operational Manager
Norfolk and Suffolk NHS Foundation Trust —King's Lynn
- £57,528 - £64,750 a year
- Full-time
- Communication skills
12d
Supervisor/Cleaner and Team leader
spotless commercial cleaning —Wisbech
- £13.50 - £14.80 an hour
- Part-time
- In-person
- Time management
Quick apply
Team Leader
Costa Limited —Norwich
- £13.75 - £14.75 an hour
- Part-time
- Fast casual restaurant
- Communication skills
- Free parking
- Employee discount
4d
Food and Beverage - Complex Manager - Q02
Parkdean Resorts —Hunstanton
- £43,930 a year
- Weekend availability
- Leadership
- Communication skills
- Resort
- Store discount
- Employee assistance programme
Quick apply
3d
Assistant Manager
Farmfoods —Norwich
- £31,449.00 - £32,648.16 a year
- Weekend availability
- Management
- Annual leave
- Employee discount
Quick apply
9d
UK Team Leader (Chain 1 & 5)
Mountain Warehouse —Diss
- £13.32 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Youth Leader (Dereham Youth Services Unit Cadet)
St John Ambulance —Dereham
8d
Team Leader
The Rank Group —Norwich
- £13.60 an hour
- Hospitality
- Sick pay
Quick apply
Team Leader (Food Services)
ASDA —Holt
- £13.71 an hour
- Weekend availability
- Hospitality
- Food service
- Communication skills
- Employee assistance programme
- Employee discount

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Customer Experience Team Leader

Zipwater -
Dereham

Quick apply

Job details

Full-time

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Sick pay
On-site parking

Qualifications

Customer service
Leadership
Communication skills

Full job description

Are you passionate about leading teams and delivering world-class customer service?

Zip Water is seeking a dynamic Customer Success Team Leader to oversee the daily operations of our Aftersales Team, while supporting the wider Customer Success department.

With unrivalled expertise in filtered boiling, chilled and sparkling water, Zip Water is known globally for being home to the world’s most advanced drinking water systems.

As a Team Leader, you will lead the team of advisors providing, feedback, support and maintain high standards of customer service taking into account the needs of both internal and external customers. The role will require a customer focused problem solver with strong communication and leadership skills to drive continuous improvement and team cohesion.

Core Role & Responsibilities:

Drive a culture of accountability, empathy, and continuous improvement, by fostering a collaborative, motivated, and customer-oriented team culture.
Lead, coach, and develop a team to meet performance targets and adhere to standards
Day to day resource planning of the Aftersales team using data to support key KPIs.
Oversee the Aftersales process, ensuring timely and efficient allocation of resource to meet customer SLAs.
Champion a customer-first approach across the team and wider Customer Experience Team.
Using customer feedback to investigate areas of improvement and implement in line company process to improve the customer journey.
Work collaboratively with other Team Leaders within our Customer Experience Team to optimise workflows and resource allocation.
Build good working relationships with all colleagues based on trust and respect to ensure we can deliver for the customer.
Conduct regular team meetings, one-to-ones, and performance reviews
Establish KPIs to accurately Aftersales performance
Report on teams performance, highlighting successes and addressing areas for improvement.

Requirements

Able to communicate effectively with different individuals within the business whether this is in person, via phone or email
Proven track record in leading high performance Customer Experience teams
Great leadership & problem solving skills
The ability to help deliver exceptional customer service & operational efficiency
The desire and passion to drive continuous improvement and innovation

Benefits

25 days annual leave + bank holidays
Company Sick Pay
We offer a professional collaborative environment that is relaxed and focused
Full training and continuous support with your team
Free onsite parking
Cycle to Work scheme available
A market leading company pension
Holiday purchase scheme
Life assurance
Employee rewards and discounts through Perks at Work
Option to join Health Care Cash Plan
24/7 365-day access to Employee Assistance Programme
Well-being programs – including discounted gym membership
Access to on-going learning and development with our online learning platform

Quick apply

Refine Your Search

service team leader jobs in swaffham, nfk

Customer Experience Team Leader

People & Service Team Leader

Youth Leader (Swaffham All Services Unit Cadet)

Service Team Leader

Team Leader

Process Operative

Store Manager

Team Manager

Youth Leader (Ashill All Services Unit Cadet)

Customer Representative - Fakenham

Transport Performance & Optimisation Manager

Locality Operational Manager

Supervisor/Cleaner and Team leader

Team Leader

Food and Beverage - Complex Manager - Q02

Assistant Manager

UK Team Leader (Chain 1 & 5)

Youth Leader (Dereham Youth Services Unit Cadet)

Team Leader

Team Leader (Food Services)

I want to receive the latest job alerts for service team leader in swaffham, nfk

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