Line support technician Work, Jobs in Swindon, Wil (with Salaries)

ITMS 2nd Line Technician
Onecom —Swindon
- Monday to Friday
- Organisational skills
- In-person
- Employee discount
Quick apply
1d
2nd Line IT Support
Sumer —Swindon
- Azure
- Customer service
- Windows
Quick apply
13d
Crematorium Assistant
WesterleighGroup —Swindon
- From £26,842 a year
- Weekend availability
- Customer service
- IT
- Free parking
- Employee discount
Line Support Technician
Crowcon Detection Instruments Limited —Abingdon
- £28,000 - £30,000 a year
- Schematics
- Engineering
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
VodafoneThree Level 3 Field Engineering Apprenticeship
Vodafone —Newbury
- £26,300 - £28,940 a year
- Weekend availability
- Travel
- Employee discount
IT Technician
Burford Secondary School —Burford
- £29,064 - £31,022 a year
- Part-time
- SharePoint
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
IT Support Engineer
Executive Jet Support Ltd —Chippenham
- £25,000 a year
- Full-time
- SQL
- Computer networking
- SharePoint
- Free parking
- Employee assistance programme
Quick apply
6d
Data Centre Technician, Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Swindon
- 12 hour shift
- AWS
- Travel
- Mentoring
Pharmacy Technician - Marlborough
HCRG Care Group —Marlborough
- £32,073 - £39,043 a year
- Hospital
- Travel
- IT
- Employee discount
Quick apply
8d
Field Service Technician / Engineer - Swindon
nGeneration —Swindon
- £28,678 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Maintenance
- Annual leave
Quick apply
Plumbing and Domestic Heating Apprentice
Swindon Borough Council —Swindon
- £24,521 a year
- Full-time
- English
- Organisational skills
- Communication skills
Quick apply
2d
MQ Technician II
TE Connectivity —Swindon
- Quality control
- Travel
- Communication skills
Repair Center Technician 3
Cubic Corporation —Salisbury
- Full-time
- Schematics
- Military
- Maintenance
Engineering Technician and Trainer
Serco Group —Carterton
- £34,588 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Military
- Employee assistance programme
IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
- Azure
- Customer service
- Microsoft Office
AVI/Pack Lead Technician
Thermo Fisher Scientific —Swindon
- Full-time
- English
- Maths
- Continuous improvement
8d
Pharmacy Technician - Chippenham
HCRG Care Group —Chippenham
- £32,073 - £39,043 a year
- Hospital
- Travel
- IT
- Employee discount
Quick apply
8d
Animal Technician
Defence Science and Technology Laboratory —Bulford
- £26,640 - £29,554 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Organisational skills
- Annual leave
8d
Body Technician
Wiltshire Council —Chippenham
- £14.13 - £14.82 an hour
- Heavy lifting
Field Services Operative - Swindon
Fisher German —Swindon
- Hybrid work
- Travel
- Communication skills
- Employee assistance programme

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ITMS 2nd Line Technician

Onecom -
Swindon

Quick apply

Job details

1 day ago

Benefits

Company pension
Discounted gym membership
Company events
Employee discount

Qualifications

MacOS Server
Organisational skills
Mac OS

Full job description

Join our Team as a ITMS 2nd Line Technician!

Location: Swindon

Salary: Competitive

Hours: Monday- Friday- Shift based between 08:00 - 18:00

About the role:

As an IT Managed Services Technician, you’ll be at the heart of our support operation—helping customers keep their technology running smoothly across Windows, macOS, servers, Microsoft 365, networking, security tools, and cloud services. You’ll handle a varied mix of remote and occasional on‑site support, taking full ownership of your tickets and delivering solutions with confidence, clarity, and care. If you enjoy problem‑solving, thrive in a fast‑paced environment, and want a role where every day brings something new, this is the place to grow your skills and make a real impact.

What makes you a great fit:

Clear, professional communication and a customer‑focused approach
Strong organisational skills with the ability to manage multiple priorities
Proactive mindset with a drive to research and resolve technical issues
Ability to stay calm, positive, and solutions‑oriented under pressure
Experience working to SLAs and maintaining high‑quality documentation
Empathetic and professional in all customer interactions
Collaborative team player who shares knowledge and supports others
Adaptable, reliable, and committed to continuous learning
Able to meet deadlines and adjust to changing priorities

Key responsibilities:

Manage your workload in the CRM, keeping tickets updated and progressing within SLAs
Log incidents and service requests accurately with clear descriptions and correct severity levels
Deliver technical support to diagnose and resolve customer issues efficiently and professionally
Maintain high standards of customer service in every interaction
Meet performance expectations in line with defined KPIs
Build strong customer relationships as a trusted and knowledgeable point of contact
Work collaboratively with colleagues to deliver seamless, high‑quality service
Take ownership of your development by engaging in training and staying current with new technologies
Travel to customer sites when required, following company travel policies
Create, maintain, and improve internal and customer documentation
Support incoming calls as needed, ensuring timely and professional responses
Carry out additional tasks as requested, demonstrating flexibility and a proactive attitude

Perks for our People:

Holidays: 25 days + bank holidays and buy/sell options
Other Leave: Birthday day off, 12 paid hours for flexible use, Volunteer day
Lifestyle: 9% combined pension contribution and 4x salary life assurance
Rewards: Quarterly and annual employee awards, discounts on tech
Socials: All-expenses-paid company events
Development: In-House Training Academy
Wellbeing: 24/7 access to mental health support, Calm App, discounted gym membership, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support

Who we are:

Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences.

ED&I:

We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and help inform our future initiatives.

Quick apply

Refine Your Search

line support technician jobs in swindon, wil

ITMS 2nd Line Technician

2nd Line IT Support

Crematorium Assistant

Line Support Technician

VodafoneThree Level 3 Field Engineering Apprenticeship

IT Technician

IT Support Engineer

Data Centre Technician, Operations, IT, & Support Engineering

Pharmacy Technician - Marlborough

Field Service Technician / Engineer - Swindon

Plumbing and Domestic Heating Apprentice

MQ Technician II

Repair Center Technician 3

Engineering Technician and Trainer

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

AVI/Pack Lead Technician

Pharmacy Technician - Chippenham

Animal Technician

Body Technician

Field Services Operative - Swindon

I want to receive the latest job alerts for line support technician in swindon, wil

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