Business Analyst (Technical) - CDDaT
Ref: 165384
Salary: £35,412 p.a. plus benefits
37 hours per week
18 Month Fixed Term Contract
Swindon Borough Council are on an exciting journey to transform service delivery. We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that’s who we’re doing it for – the communities and businesses that make our town great. As part of the Council, you’ll support a friendly local authority making decisions with real impact. It’s all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.
Your next role
Swindon Borough Council is reshaping how Cyber, Digital, Data and Technology (CDDaT) support transformation across the organisation, and we’re looking for a Technical Business Analyst to support us in delivering this.
We’re looking for someone who understands how digital, data, technology, cyber and AI capabilities can genuinely improve services, support colleagues and deliver better outcomes for residents.
You’ll work across major transformation programmes, helping services move from ideas and ambition into structured, deliverable change. That means understanding stakeholder engagemet, service redesign and organisational reality. To excel in this role, you will need to understand how CDDaT can help to accelerate and support this transformation.
You’ll work closely with multidisciplinary teams, including technical teams and operational services across the Council, helping to support programmes that span digital transformation, data and insight, automation, technology change, AI-enabled delivery and wider organisational improvement.
We’re looking for someone who:
- Has experience of successfully managing change at a team level
- Has experience of managing effective communication with a range of stakeholders at all levels, including Directors and Heads of Service to provide recommendations for process improvements
- Has experience of identifying trends and insights from data to inform areas for improvements
- Has experience of applying business analysis skills to a project from discovery to implementation
- Has experience of facilitating workshops and eliciting requirements
This is an opportunity to help shape the future operating model of a modern council and influence how CDDaT capabilities support transformation at scale.
If you’re excited by meaningful public sector change, multidisciplinary delivery and helping organisations modernise in a realistic and sustainable way, we’d love to hear from you.
You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer-facing role”).
The team operates a hybrid working model with all practitioners expected to be in the office for a minimum of two days per week.
Your next package
Please see our Rewards and Benefits offer for more details.
As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.
For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re-vitalised Swindon together. And you’ll be proud to say it was made better with you.
Please see our Vision and Values page for more details and our new Swindon Plan.
Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.
Your next steps
Please read the role profile, which is available in the documents section to the righthand side of the page. To submit an application for this role, select Quick Apply.
We reserve the right to close this vacancy early so early applications are encouraged.
For further information about the role please contact Brooke Bindon, Senior Business Analyst, [email protected].
As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality & inclusion.
If you are experiencing technical issues submitting your application, please email [email protected]
Closing date: 18 June 2026
Interview date: 25 June 2026
