Help desk Work, Jobs in Tamworth, Sts (with Salaries)

1st Line Service Desk Analyst
SDI —Birmingham
- £16.75 - £17.25 an hour
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
6d
Service Desk Analyst
Sysco —Tamworth
- Full-time
- Bilingual
- Customer service
- English
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Microsoft Excel
- IT
- Annual leave
Quick apply
1st Line Service Desk Engineer
Midland Heart —Birmingham
- £32,269 a year
- Customer service
7h
Service Desk Roles (1. Service Desk Lead/ 2.Service Desk Analysts)
FalconSmartIT —Birmingham
- Rotating shift
- Analysis skills
- Communication skills
Quick apply
Crown Court Clerk
HM Courts & Tribunal Service —Wolverhampton
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Golf Academy Assistant - Zero Hours
The Belfry —Sutton Coldfield
- £12.71 - £13.50 an hour
- Part-time
- Customer service
- IT
- Communication skills
- Free parking
- Employee discount
Quick apply
14d
Golf Academy Assistant - Zero Hours
The Belfry - Golf Academy —Sutton Coldfield
- £12.71 - £13.50 an hour
- Customer service
- IT
- Communication skills
- Free parking
- Employee discount
Quick apply
14d
Communications Officer
Derby City Council —Derby
- £33,143 - £36,343 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Annual leave
- Employee assistance programme
13d
Junior Service Desk Engineer
Novem Limited —Coventry
- £24,785 - £26,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Travel
- Bereavement leave
- Life insurance
Quick apply
7h
Estates Help Desk Administrator & Coordinator
Elysium Healthcare —Wolverhampton
- £28,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
13d
Knowledge and Information Liaison Officer (KILO)
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Work from home
6d
Onsite IT Support Analyst - 1st/2nd line
Tetra Tech —Birmingham
- Travel
- In-person
- Communication skills
Tier 1 Complaints Officer
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
6d
Customer Care Champion - Dispatcher
Otis —Leicester
- Full-time
- Remote
- Communication skills
1d
Environmental Support & Enforcement Officer
Waste Investigations Support & Enforcement Limited —Wolverhampton
- £13.45 an hour
- Overtime
- Driving
- IT
- Communication skills
- Annual leave
Quick apply
8d
Service Desk Analyst - Swedish Speaking
Sysco International —Tamworth
- Full-time
- Remote
- Bilingual
- Customer service
- English
Quick apply
IT Service Desk Apprentice
QA Apprenticeships —Loughborough
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
9d
Recruitment Assistant
Time etc Limited —Birmingham
- From £25,000 a year
- Full-time
- Hybrid work
- Human resources
- Recruiting
- Communication skills
- Health & wellbeing programme
- Work from home
Quick apply
1d
One Stop - Franchise Helpdesk Advisor
One Stop —Brownhills
- Full-time
- IT
- Cash handling
- Communication skills
5d

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1st Line Service Desk Analyst

SDI -
Birmingham

Quick apply

Job details

Full-time
£16.75 - £17.25 an hour
6 days ago

Benefits

Company pension
On-site parking

Qualifications

Customer service
Windows
Microsoft Office
IT support
Mac OS
ServiceNow
IT
Communication skills
Help desk

Full job description

1st Line Service Desk Analyst – 4-month contract – Birmingham location (UK) - £17.25 per hour (Inside IR35) - Start July 2026.

This is a customer-facing 1st Line Service Desk Analyst role, working on-site at my client’s location in Birmingham, serving as the first point of contact for their diverse user base.

I am looking for an engaging and customer-friendly candidate with a combination of excellent interpersonal and communication skills, a keen interest in IT and a willingness to learn to join an existing support team and help resolve a range of outstanding support issues whilst delivering a customer experience to be proud of.

The team has a great reputation for customer service, so someone friendly, approachable and helpful, whilst being able to perform under pressure, is important.

If you have basic IT knowledge with a strong customer service attitude but are enthusiastic, eager and able to pick things up easily, that would be an ideal starting point.

Any experience in supporting Windows 10/11 / O365 / MS Teams / MacOS / tablets or SmartPhones would be beneficial.

An example of tasks would be:

Wi-Fi and password setup

Help with printing issues

Searching for answers to queries in the knowledge base and wider resources.

Logging all calls via ServiceNow and resolving or triaging appropriately.

Key Skills/Experience:

A keen interest in IT and any previous experience in a Customer Service / Helpdesk / IT support environment will be beneficial

Knowledge of Microsoft Windows and Office 365

Excellent interpersonal and communication skills

The role is to start in July 2026 and run through to November, and we are screening candidates right now.

The site is easily accessible by bus and train, and on-site parking is also available (for a small daily charge).

If this role is of interest to you, or you may know someone who could be interested, please get in touch or forward a copy of your CV at the earliest opportunity.

Candidates must be eligible to live and work in the UK to be considered for this opportunity.

Job Type: Full-time

Pay: £16.75-£17.25 per hour

Benefits:

Company pension
On-site parking

Application question(s):

Do you have previous experience working on an IT Service Desk?
Will you be able to reliably commute (up to 1 hour) to Birmingham B15 for this job?

Work Location: In person

Quick apply

Refine Your Search

help desk jobs in tamworth, sts

1st Line Service Desk Analyst

Service Desk Analyst

Service Desk Analyst / IT Support Help Desk Technician

1st Line Service Desk Engineer

Service Desk Roles (1. Service Desk Lead/ 2.Service Desk Analysts)

Crown Court Clerk

Golf Academy Assistant - Zero Hours

Golf Academy Assistant - Zero Hours

Communications Officer

Junior Service Desk Engineer

Estates Help Desk Administrator & Coordinator

Knowledge and Information Liaison Officer (KILO)

Onsite IT Support Analyst - 1st/2nd line

Tier 1 Complaints Officer

Customer Care Champion - Dispatcher

Environmental Support & Enforcement Officer

Service Desk Analyst - Swedish Speaking

IT Service Desk Apprentice

Recruitment Assistant

One Stop - Franchise Helpdesk Advisor

I want to receive the latest job alerts for help desk in tamworth, sts

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