Information & network security Work, Jobs in Tamworth, Sts (with Salaries)

Customer Service Officer
East Midlands Railway —Leicester
- £26,968.12 - £29,964.58 a year
- Weekend availability
- Employee discount
2d
Information Security Officer
Derby City Council —Derby
- £50,269 - £53,460 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Mobile Repair Technician
Likewize —Birmingham
- Full-time
- Customer service
- Communication skills
Quick apply
Lead Information Security Analyst
East Midlands Railway —Derby
- £55,000 a year
- Communication skills
- Annual leave
- Employee discount
9d
Fault Co-Ordinator
Network Plus —Lutterworth
- £27,000 - £30,000 a year
- Microsoft Office
Quick apply
Independent Living Advisor
People Places Lives Ltd. —Dudley
- £13.45 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
2d
Junior QA Test Analyst
Eurofins UK Forensic Services —Tamworth
- Full-time
- Remote
- Bachelor's degree
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Streetworks Coordinator
Network Plus —Derby
- £30,000 - £35,000 a year
- Full-time
- Organisational skills
- Communication skills
Quick apply
SOC Analyst
NTT Ltd —Birmingham
- Microsoft Word
- Microsoft Excel
- Azure
11d
IT Analyst
SPACE VERVE LIMITED —Coventry
- £24,420.00 - £45,724.89 a year
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- Analysis skills
- Free parking
Quick apply
Utilities Planner
Network Plus —Lutterworth
- £27,000 - £30,000 a year
- Communication skills
Quick apply
Knowledge and Information Liaison Officer (KILO)
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Work from home
10d
Group Therapist
Serco Plc —Uttoxeter
- £52,000 a year
- Full-time
- Communication skills
- Employee assistance programme
SOC Analyst
NTT Data UK —Birmingham
- Microsoft Word
- Microsoft Excel
- Azure
12d
2nd Line IT Support Technician
bk plus —Shenstone
- Full-time
- Windows
- Computer networking
- Organisational skills
- Employee assistance programme
Quick apply
Allocations Administrator
Serco Group —Wigston Magna
- £26,510 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Digging Crew
Network Plus —Nechells
- Full-time
Quick apply
Data Engineer
Assystem —Birmingham
- £45,000 - £55,000 a year
- Azure
- Project management
11d
Senior Research Engineer
The Manufacturing Technology Centre —Coventry
- £50,000 - £60,000 a year
- Full-time
- Computer Science
- Master's degree
- Presentation skills
Quick apply
Information Security Engineer
Rider Levett Bucknall —Birmingham
- Full-time
- Hybrid work
- Azure
- Organisational skills
- Gym membership
Quick apply

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Customer Service Officer

East Midlands Railway -
Leicester

Apply Now

Job details

Permanent
£26,968.12 - £29,964.58 a year
2 days ago

Benefits

Company pension
Free or subsidised travel
Employee discount

Full job description

Customer Service Officer – Leicester Station

Make a difference every day with East Midlands Railway

At East Midlands Railway (EMR), we're proud to be One Team. Every day, our people help keep customers moving safely, reliably, and comfortably across the East Midlands and beyond.

With over 2,600 colleagues, we're passionate about delivering great service, doing the right thing, and creating a railway that puts customers at the heart of everything we do. Our Customer Service Officers play a vital role in making that happen.

Ten times accredited as a Top Employer and Gold accredited under the Inclusive Employers Standard, we're committed to creating a workplace where everyone feels valued, supported and empowered to be themselves.

Are you someone who enjoys helping people and making a positive impact?

We're looking for future Customer Service Officers to join our team at Leicester Station.

This is a varied and rewarding role where no two days are the same. You'll be the friendly face customers see when they arrive at the station, providing information, support and reassurance, while also helping to ensure trains are dispatched safely and services run smoothly.

Whether you're assisting a customer who needs extra support, providing travel information during disruption, or helping dispatch a train safely from the platform, you'll make a real difference to our customers' journeys.

What you'll be doing

As a Customer Service Officer, you'll:

Safely and efficiently dispatch trains from the platform
Welcome customers and help them navigate the station
Provide travel information and guidance during service disruption
Support customers requiring additional assistance, including vulnerable passengers
Carry out station safety and security checks
Be a visible and approachable presence throughout the station
Work closely with colleagues to deliver a safe, reliable and welcoming environment
Represent EMR positively by delivering outstanding customer service every day

What we're looking for

You don't need previous railway experience – we'll provide all the training you need.

We're looking for people who:

Enjoy working with customers and helping others
Communicate confidently and clearly
Remain calm and professional under pressure
Take initiative and can think on their feet
Enjoy working as part of a team
Have a positive, can-do attitude
Are committed to delivering safe and excellent customer service

Your working pattern

This role operates on a shift-based rota covering early mornings, evenings, weekends and bank holidays.
Flexibility is important, but your roster will be provided in advance to help you plan your work-life balance.

Training and safety

Customer Service Officer is a safety-critical role.
As part of the recruitment process, you'll be required to complete a safety medical assessment, including drugs and alcohol screening and colour vision testing.
Don't worry – we'll support you through every stage of the process.
You'll receive comprehensive training through a combination of classroom learning and on-the-job mentoring to ensure you feel confident and prepared for the role.

What we offer

In return, you'll receive:

Competitive salary
Defined benefit pension scheme
Free leisure travel on the EMR network and with Abellio and LNER
75% discount on national leisure travel for you and your eligible dependants
Friends and family discounts on EMR services
Employee benefits and wellbeing support
Excellent training and career development opportunities

Information Session:

Want to learn more before applying?
Join our online Information Session on Microsoft Teams, where we'll provide an overview of the role, explain the shift patterns, discuss expectations, and answer any questions you may have.
Date: Thursday 18 June
Time: 5:00pm

Please register your interest using the link below by 17 June. Please note that registering for the information session is not an application for the role.

Customer Service Officer Information Session – Register Here Leicester Customer Service Officer Information Session – Fill in form

How to apply

Apply Now

Refine Your Search

information & network security jobs in tamworth, sts

Customer Service Officer

Information Security Officer

Mobile Repair Technician

Lead Information Security Analyst

Fault Co-Ordinator

Independent Living Advisor

Junior QA Test Analyst

Streetworks Coordinator

SOC Analyst

IT Analyst

Utilities Planner

Knowledge and Information Liaison Officer (KILO)

Group Therapist

SOC Analyst

2nd Line IT Support Technician

Allocations Administrator

Digging Crew

Data Engineer

Senior Research Engineer

Information Security Engineer

I want to receive the latest job alerts for information & network security in tamworth, sts

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