Part Time Operations Manager for a small but busy housing company. We are looking for a hands-on, experienced operations manager to oversee our team, enforce company processes, and drive performance across the business
Part-time position starting at a minimum of 10 hours a week
Additional Performance related bonuses up to £1000 per month
The Role
You will manage and supervise a small team consisting of:
- Property Portfolio Manager
- Lettings Manager
- Administrator
- Maintenance
Experience in Property Construction & Development is a Bonus.
Your role is to act as the central point of control, ensuring all departments are aligned, efficient, and delivering results.
This is a hands-on position, requiring both oversight and practical involvement where needed.
Key Responsibilities
- Supervise day-to-day operations across all departments
- Ensure company processes and procedures are followed and improved
- Hold team members accountable for performance and deadlines
- Support, train, and develop staff
- Oversee maintenance workflows and ensure timely completion of works
- Monitor rent performance, occupancy, and overall business efficiency
- Analyse performance data and report directly to the Director
- Drive continuous improvement across systems and operations
KPIs
- High occupancy rates
- Strong rent collection and income performance
- Timely completion of maintenance works
- Efficient and well-run office operations
- Improved staff performance and accountability
Requirements (Essential)
- Proven experience in:
- Property Management
- Property Lettings
- Property Maintenance operations
- Experience managing or supervising staff
- Strong organisational and leadership skills
- Ability to enforce processes and drive performance
- Hands-on, proactive approach
Desirable (Not Essential)
- Experience with systems, automation, or process improvement
- Administrative or accounts knowledge
- Construction, Development or facilities management background
What We’re Looking For
- A strong, confident individual who can take control of operations
- Someone who ensures things get done — not just planned
- Comfortable holding staff accountable
- Focused on results, efficiency, and continuous improvement
Additional Responsibilities
- Managing a range of stakeholders including tenants, landlords, and contractors
- Driving projects and ensuring completion of outstanding tasks
Salary
£20–£25 per hour (depending on experience)
Please include a short summary of your experience in property operations.
PLEASE NOTE: This role requires someone confident in managing people and enforcing standards. Please only apply if you have direct experience in property operations & people management.
Job Types: Part-time, Permanent
Pay: £20.00-£25.00 per hour
Application question(s):
- Are you able to work from a physical location in Stockton or Middlesbrough at least once a week ?
Education:
- GCSE or equivalent (preferred)
Experience:
- Property management: 5 years (preferred)
Work Location: Hybrid remote in Middlesbrough
