agent Work, Jobs in thainstone, abd (with Salaries)

Passenger Service Agent 25hrs
PrimeFlight —Aberdeen
- £12.54 - £13.17 an hour
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
3d
Warehouse Agent
Worldwide Flight Services —Aberdeen
- £29,452 a year
- Full-time
- English
- Forklift
- IT
Quick apply
Aircraft Cleaning Agent
PrimeFlight —Aberdeen
- Weekend availability
- Computer literacy
- Free parking
Kitchen Porter
Meldrum House Country Hotel & Golf Course —Inverurie
- Full-time
- Bar
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
4d
Crew Coordinator
Clarksons —Aberdeen
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Sub Agent
BAM Nuttall —Cuminestown
- Engineering
- Supervising experience
- Travel
Training and Competence Coordinator
Borr Drilling —Aberdeen
- Full-time
- Hotel
- Communication skills
Regional Manager, Aberdeen
Loganair Limited —Aberdeen
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Health & wellbeing programme
- Employee discount
Quick apply
Human Resources Coordinator
Borr Drilling —Aberdeen
- Full-time
- English
- Microsoft Office
- Human resources
Planning Engineer
BAM Nuttall —Cuminestown
- Civil engineering
- Engineering
- Presentation skills
Residential Property Manager
Belvoir Aberdeen —Aberdeen
- Full-time
- Customer service
- Administrative experience
- Travel
Quick apply
Business Development Manager
Clarksons —Aberdeen
- Microsoft Excel
- Sales
- Analysis skills
Real Estate Agent
Betterhomes —Aberdeen
- Full-time
- Sales
- English
- Communication skills
- Life insurance
Quick apply
Senior Land Officer (Scotland)
National Gas —Aberdeen
- £49,855 - £62,000 a year
- Overtime
- Hybrid work
- Assembly
- Project management
- Presentation skills
- Employee assistance programme
8d
Land Manager and Origination Lead - Onshore Energy
Public Sector Resourcing —Aberdeen
- Full-time
- Annual leave
6d
Field Sales Representative
Phoenix 2 Retail —Aberdeen
- Up to £28,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Store discount
- Employee assistance programme
Quick apply
4d
Conversion and Retention Agents
TechBiz Global GmbH —Aberdeen
- Full-time
- Hybrid work
- Spanish
- English
- Bachelor's degree
- Relocation assistance
Quick apply

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Passenger Service Agent 25hrs

PrimeFlight -
Aberdeen

Apply Now

Job details

£12.54 - £13.17 an hour
3 days ago

Benefits

Free parking
Company pension
Employee assistance programme
Referral programme
On-site parking

Qualifications

Customer service
GCSE
Communication skills

Full job description

At PrimeFlight UK we take pride in our part of enabling our customers to make the right connections at the right time. We believe that it’s the small things that matter - details, improvements and investments that make a collective difference for our customers, employees, partners, and the world we live in.

If you would like to be part of this service, putting our customers at the centre of what we do, then we would love to hear from you about joining our team.

Working in the Front of House Team you will be assisting the Passenger Services Manager to ensure that the service delivered to our customers is consistently professional and to an exceptionally high standard.

All processes must be performed in a smooth, timely and accurate manner. You should be able to demonstrate a hard-working, adaptable attitude and be able to thrive in a busy workplace.

Role Responsibilities:

Complete processes and activities, in accordance with both CAA and DfT regulations and Airline(s), Airport(s) and company procedures.
To ensure the overall Passenger experience of passengers handled by PrimeFlight is of an exceptional standard at all times.
Complete the check in and boarding process for passengers and their baggage, in accordance with European Aviation Safety Agency and the CAA regulation and in line with the Airline(s) policies, procedures and requirements.
Provide and maintain an excellent standard of customer service.
Work cohesively as part of the team so as to maximize co-operation leading to the efficiency and effectiveness of the operation.
Ensure effective communication with other departments as to maximise co-operation leading to the efficiency and effectiveness of the operation.
Ensure Memo’s/Station Instructions are read at beginning of each shift to ensure you are up to date with any changes relevant to your role.
Deal with customer complaints/problems, at source where possible, keeping line management informed.
Ensure within your role as an individual or member of the Front of House team you meet any targets/SLA/KPI set by the Airline(s) or PrimeFlight
Ensure a record of any incidents/accidents involving customers, staff, equipment & aircraft are reported immediately to your line manager.
Ensure all paperwork and administrative duties are completed in a timely manner and relevant information is forwarded where appropriate.
Ensure all equipment used such as wheelchairs are checked and conform to Health and Safety standards.
Ensure all working areas such as Check in desks, Ticket desk and Gates are in safe working order and to report any faults.
Ensure all Airline Service Level Agreements are met or exceeded
Ensure that all Key Performance Indicators are met or exceeded
All performance variances must be actioned promptly and honestly to ensure the integrity of the PrimeFlight Group.
High level of performance and attendance.
Compliance of all Regulatory Bodies, HSE, Airline(s) Airports(s) and company procedures.
Demonstrate a high standard of personal presentation complying with the uniform standards and behaving in a polite and professional manor at all times.
The ability to perform tasks efficiently and accurately within defined time constraints.
Ability to perform all tasks with accuracy, efficiency and in a safe manner within defined time constraints

What were looking for?

A desire to deliver exceptional customer service
Effective communication and relationship building skills
Ability to deal effectively with difficult people and problem solve.
A proactive approach to working together
Accuracy in both theoretical and practical workplace applications - an eye for detail
An Ability to work on one's own initiative
English and Maths GCSE or equivalent Grade C or above
Desirable - Work experience in an airport in a customer facing role
Desirable - Knowledge of airline systems and procedures
Desirable - A recognised customer service training programme
Someone who is able to work shift patterns 6 days on 3 days off, 3 early shifts, 3 late shifts and 3 days off

Why Join Us?

Employee Assistance Programme
Uniform provided
Company pension
Free parking
On-site parking
Referral programme
£12.54 - £13.17 per hour

PrimeFlight UK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

Apply Now

Refine Your Search

agent jobs in thainstone, abd

Passenger Service Agent 25hrs

Warehouse Agent

Aircraft Cleaning Agent

Kitchen Porter

Crew Coordinator

Sub Agent

Training and Competence Coordinator

Regional Manager, Aberdeen

Human Resources Coordinator

Planning Engineer

Residential Property Manager

Business Development Manager

Real Estate Agent

Senior Land Officer (Scotland)

Land Manager and Origination Lead - Onshore Energy

Field Sales Representative

Conversion and Retention Agents

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