Service representative Work, Jobs in Thainstone, Abd (with Salaries)

Customer Service Representative
Gs Light Haulage LTD —Peterculter
- £29,741.40 a year
- Full-time
- CRM software
- Spanish
- Sales
- Free parking
Quick apply
3d
Laboratory Analyst I
Core Laboratories (U.K.) Limited —Aberdeen
- Microsoft Office
- Travel
- Communication skills
NS248217 Medical Secretary
NHS Scotland —Aberdeen
- £31,537 - £34,303 a year
- Full-time
- Administrative experience
- Organisational skills
8d
Laboratory Analyst
Core Laboratories (U.K.) Limited —Aberdeen
- Laboratory experience
- Microsoft Office
- Travel
Onshore Electrical Technician
Ashtead Technology —Thainstone
- Full-time
- Maintenance
- Communication skills
Quick apply
Operations Supervisor
Menzies Aviation —Aberdeen
- Full-time
- Computer literacy
- Leadership
- Communication skills
3d
Internal Sales / Customer Service Representative I
Schlumberger —Aberdeen
- Full-time
- Microsoft Excel
- Sales
- Customer service
5d
Offshore Decommissioning Consultant
Petrofac —Aberdeen
- Leadership
1d
Aftersales Manager
TrustFord —Aberdeen
- Hotel
- Leadership
- Annual leave
- Employee discount
Store Manager - Aberdeen
Oak Furnitureland —Aberdeen
- £55,000 a year
- Weekend availability
- Sales
- Free parking
- Employee assistance programme
Solids Control Technician
NOV Inc. —Aberdeenshire
- Full-time
- Computer skills
- In-person
Service Technician
NOV Inc. —Aberdeenshire
- Full-time
- Maintenance
- Supervising experience
- Computer skills
Field Service Technician (Surface technologies)
TechnipFMC —Aberdeen
- Hybrid work
- Engineering
- Travel
- Communication skills
6d
General Assistant
BaxterStorey UK —Westhill
- £13.45 an hour
- Full-time
- Hospitality
- Employee assistance programme
- Employee discount
Quick apply
8d
Neonatal Transport Nurse
NHS Scotland —Aberdeen
- £43,231 - £52,679 a year
- ICU experience
13d
Business Support Coordinator
R&M Electrical Group Ltd —Aberdeen
- Full-time
- Continuous improvement
- Quality control
- Free parking
- Annual leave
Quick apply
8d
Agricultural Sales Representative
Scot JCB Group —Huntly
- Full-time
- Sales
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Cleaner - Nights
TCFM —Aberdeen
- £13.53 an hour
- Night shift
- Warehouse experience
Quick apply
10h
Regional Manager, Aberdeen
Loganair Limited —Aberdeen
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Health & wellbeing programme
- Employee discount
Quick apply
Internal Sales Representative
R&M Electrical Group Ltd —Aberdeen
- Full-time
- Sales
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
9d

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Customer Service Representative

Gs Light Haulage LTD
Peterculter

Quick apply

Job details

Permanent | Full-time
£29,741.40 a year
3 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

CRM software
Spanish
Sales
Customer service
Logistics
English
Microsoft Office
Analysis skills
Data entry
Organisational skills
IT
Communication skills

Full job description

Job Summary

We are seeking a reliable and customer-focused Customer Service Representative to support our transport operations.

The role involves assisting customers with booking inquiries, tracking shipments, resolving issues, and ensuring a high standard of service throughout the customer journey.

Key Responsibilities

Handle customer inquiries via phone, email, and face-to-face interactions
Arrange suitable delivery dates and times with consignees
Assist with booking transport services, including scheduling and pricing information
Track shipments and provide real-time updates to customers
Resolve customer complaints efficiently and professionally
Liaise with drivers, dispatch teams, and operations staff to ensure smooth service delivery
Maintain accurate records of customer interactions and transactions
Process orders, invoicing, and refunds in line with company procedures
Provide information about services, routes, delivery times, and company policies
Ensure compliance with company standards and health & safety regulations

Key Skills & Competencies

Excellent communication and interpersonal skills
Strong problem-solving and conflict resolution abilities
Good organizational and multitasking skills
Ability to remain calm under pressure
Attention to detail and accuracy
Customer-focused attitude with a proactive approach
Basic IT skills (MS Office, booking systems, CRM software)

Qualifications & Experience

Previous experience in customer service (transport/logistics experience preferred)
Familiarity with transport or logistics operations is an advantage

Working Conditions

Office-based
Occasional need to handle urgent or high-pressure situations

Key Performance Indicators (KPIs)

Customer satisfaction ratings
Response and resolution times
Accuracy in bookings and data entry
Complaint resolution effectiveness

Personal Attributes

Friendly and professional manner
Team player with strong collaboration skills
Adaptable and flexible
Reliable and punctual

Pay: £29,741.40 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service representative jobs in thainstone, abd

Customer Service Representative

Laboratory Analyst I

NS248217 Medical Secretary

Laboratory Analyst

Onshore Electrical Technician

Operations Supervisor

Internal Sales / Customer Service Representative I

Offshore Decommissioning Consultant

Aftersales Manager

Store Manager - Aberdeen

Solids Control Technician

Service Technician

Field Service Technician (Surface technologies)

General Assistant

Neonatal Transport Nurse

Business Support Coordinator

Agricultural Sales Representative

Cleaner - Nights

Regional Manager, Aberdeen

Internal Sales Representative

I want to receive the latest job alerts for service representative in thainstone, abd

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