Line it engineer Work, Jobs in Thorpe Le Soken, Ess (with Salaries)

2nd Line IT Engineer
Cube 6 IT —Colchester
- £30,000 - £36,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
6d
PAT Testing Engineer Colchester
JR PAT Testing —Colchester
- Part-time
- Travel
- Flexible schedule
Site Engineer
Balfour Beatty —Ipswich
- Hybrid work
- Civil engineering
- Organisational skills
- Construction
- Annual leave
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Infrastructure Automation Engineer
COLCHESTER INSTITUTE —Colchester
- £42,000.92 - £45,906.64 a year
- Full-time
- Azure
- Continuous improvement
- Scripting
Quick apply
Project Engineer
Balfour Beatty —Ipswich
- Hybrid work
- Engineering
- Construction
- In-person
- Annual leave
4d
Scheduler & Permitter
M Group —Ipswich
- Communication skills
- Annual leave
- Employee assistance programme
Senior Quality Engineer
Balfour Beatty —Ipswich
- Hybrid work
- Microsoft Office
- Annual leave
Senior Solution Architect (Operational Technology)
UK Power Networks —Ipswich
- Up to £95,000 a year
- Computer Science
- Bachelor's degree
- Agile
- Annual leave
- Employee assistance programme
Project Engineer OHL - Dismantling
Balfour Beatty —Ipswich
- Hybrid work
- Project management
- Construction
- Annual leave
Project HSE Manager
AtkinsRéalis —Colchester
- Full-time
- Hybrid work
- SharePoint
- Communication skills
Agricultural Service Engineer
G & J Peck Ltd —Rendlesham
- Overtime
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- In-person
- Store discount
- Employee discount
Quick apply
Field Service Engineer
McHale Komatsu Ltd —Ipswich
- Full-time
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- Employee assistance programme
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Mobile Fitter
Balfour Beatty —Ipswich
- Hybrid work
- Travel
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- In-person
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7d
Site Engineer OHL – Pre Con / Scaffolds
Balfour Beatty —Ipswich
- Hybrid work
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Building Control Team Leader
East Suffolk Council —Woodbridge
- £54,495 - £58,809 a year
- Full-time
- Hybrid work
- Analysis skills
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- Employee discount
Mobile Welder
Balfour Beatty —Ipswich
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Senior Project Manager - Ancillary Works
Sizewell C —Felixstowe
- £80,000 - £90,000 a year
- Part-time
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- No degree
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2nd Line IT Engineer

Cube 6 IT
Colchester

Quick apply

Job details

Permanent | Full-time
£30,000 - £36,000 a year
6 days ago

Benefits

Company pension
Private medical insurance
On-site parking

Qualifications

Microsoft Windows Server
Driving Licence
Azure
Customer service
Ticket management
Microsoft SQL Server
Microsoft Exchange
Windows
Sonicwall
Technical support
Microsoft Office
Windows Remote Desktop
Firewall
AWS
VoIP
Remote access software
DNS
IT
VMWare
Communication skills
PowerShell
Active Directory

Full job description

Company

Cube6IT is a technology solutions provider, committed to empowering businesses with state-of-the-art IT services. Specialising in custom software development, cybersecurity solutions, and IT consultancy, we aim to enhance our clients' operational efficiency and security posture. With a dedication to excellence and innovation, Cube6IT is focused on delivering solutions that align with the evolving needs of contemporary businesses. Customer satisfaction stands as one of our foremost drivers, ensuring that we not only meet but exceed our clients' expectations. Join us in shaping the future of our customers technology, while experiencing opportunities for growth and development within an organisation dedicated to both client success and employee advancement.

The Role

As a Second Line IT Technician at our Managed Service Provider (MSP), you'll play a crucial role in providing technical support and solutions to our clients. Your responsibilities will include but limited to:

- Investigating and resolving complex IT issues that couldn't be resolved by the first line support team. This may involve troubleshooting hardware and software problems, network issues, and system failures.

- Implementing solutions: Working closely with our clients to implement effective solutions to their IT challenges. Including deploying software updates, configuring systems, and installing hardware components.

- Performing proactive maintenance: You'll conduct regular maintenance tasks to ensure the stability and security of our clients' IT environments. This may involve patch management, antivirus updates, and system backups.

- You'll offer technical guidance and advice to both clients and colleagues, helping them understand complex IT concepts and make informed decisions.

- Documentation and reporting: You'll maintain accurate documentation of all technical issues and solutions, as well as provide regular reports to management on the status of ongoing projects and support tickets.

- Continuous learning: You'll stay updated on the latest technologies and best practices in the IT industry, continuously enhancing your skills and knowledge to better serve our clients.

- Overall, as a Second Line IT Technician, you'll be instrumental in ensuring the smooth operation of our clients' IT systems and providing them with exceptional technical support and service.

The Person

We're looking for an experienced 2nd Line Support Engineer with a background with a Managed Service Provider (MSP). While MSP experience is a plus, what truly matters to us is your ability to thrive in a dynamic, customer-centric environment. We're seeking individuals with excellent technical prowess and communication skills. Your ability to articulate complex technical concepts in a clear and concise manner is paramount. Coupled with your technical expertise, your strong customer service skills and can-do attitude will set you apart. In our fast-paced world, the ability to remain calm and patient under pressure is invaluable. If you have previous experience in a service desk role, whether in a service provider or corporate environment, and possess a proven track record in IT support and installation, we want to hear from you.

Experience

Essential

- Office365 Administration

- Ticket management, ownership and escalation

- Configuration, migration, and installation of Windows Server 2008 to 2022

- Hyper-V virtual server configuration, migration, and installation

- Switching and VLAN configuration

- Windows Remote Desktop Services

- Active Directory Administration

- Windows 7/8/10/11 operating systems

- Microsoft Azure, AWS Cloud Administration

Desirable

- Experience with SonicWALL and Fortinet Firewalls

- HP Server clustering and replication configuration

- MS SQL Server migrations and installations

- MS Exchange Server Inc. migrations to Office 365

- Advanced Office 365 Support including PowerShell experience

- Cisco Meraki and Ubiquiti Wireless deployments

- Hyper-V / VMware Server experience

- Gamma VoIP and 3cx SIP Phone systems experience

- Leased Line, Fibre, and Broadband Installations

- Cat5/6 Cabling and Cab builds

- Web hosting, domain name, and DNS management

Benefits

- Enhanced Pension plan

- Additional holiday for long service

- Private Medical

- Fitness allowance for health and wellness

- Extra Days holiday for birthday

Successful candidates are subject to a basic DBS check.

Job Types: Full-time, Permanent

Pay: £30,000.00-£36,000.00 per year

Benefits:

Company pension
On-site parking
Private medical insurance

Ability to commute/relocate:

Colchester CO6 2DY: reliably commute or plan to relocate before starting work (required)

Experience:

Technical support: 2 years (required)
Customer service: 2 years (preferred)

Licence/Certification:

UK Driving License (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

line it engineer jobs in thorpe le soken, ess

2nd Line IT Engineer

PAT Testing Engineer Colchester

Site Engineer

Infrastructure Automation Engineer

Project Engineer

Scheduler & Permitter

Senior Quality Engineer

Senior Solution Architect (Operational Technology)

Project Engineer OHL - Dismantling

Project HSE Manager

Agricultural Service Engineer

Field Service Engineer

Mobile Fitter

Site Engineer OHL – Pre Con / Scaffolds

Building Control Team Leader

Mobile Welder

Senior Project Manager - Ancillary Works

Other jobs to consider

I want to receive the latest job alerts for line it engineer in thorpe le soken, ess

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