Of way agent Work, Jobs in Thrapston, Nth (with Salaries)

Help Desk Engineer
PCS Business Systems —Kettering
- Customer service
- Communication skills
Sales Executive (New Build Homes) - Corby
Allison Homes —Corby
- Weekend availability
- Sales
- Administrative experience
- Driving
- Employee discount
- Sick pay
Quick apply
Junior Commercial Advisor
Verisure Services (UK) Limited —Wellingborough
- £3,800 a month
- Full-time
Quick apply
Contact Centre Agent
UCFS Europe Company —Biggleswade
- Customer service
- English
- Microsoft Office
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Wellingborough
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Principal Planning Consultant/Development Lead
Berrys —Kettering
- Full-time
- Hybrid work
- Management
- Business development
- Project management
- Employee assistance programme
- Employee discount
Quick apply
12d
Underwriting Product Manager
Jensten Group —Huntingdon
- Hybrid work
- Analysis skills
- Annual leave
- Employee discount
Quick apply
Lead Informatica Developer
RS Group —Corby
- Hybrid work
- SQL
- Analysis skills
- APIs
Service Charge Accountant
Encore —Peterborough
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
Quick apply
Data Analyst (AI and Automation)
RS Group —Corby
- Hybrid work
- Merchandising
- SQL
- Presentation skills

I want to receive the latest job alerts for of way agent in thrapston, nth

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Help Desk Engineer

PCS Business Systems -
Kettering

Apply Now

Job details

Qualifications

Customer service
Communication skills

Full job description

In this role, you will be responsible for answering incoming support calls via email, telephone, or website ticket. You will accurately identify, diagnose, and prioritise the required actions. You will enter technical problems, their causes, and solutions within our helpdesk software. Part of your duties will also include contacting the customer or end user to provide troubleshooting help and advice.

You will track changes, monitor success, and provide feedback to the customer, recording all actions in the helpdesk software. It’s important to stay mindful of timescales, impact, and scale of problems to ensure the customer is kept informed at all times.

You will diagnose hardware and software issues related to desktops, laptops, networks, servers, storage, and Virtual Servers by using our managed service software and agents, and by asking accurate, concise questions in a professional and timely manner.

For more complex or persistent problems, you will seek help and support from your teammates, team leaders, and management personnel as needed, or just because you would like a second pair of eyes. You will make recommendations to others within PCS on how best to action needs within a customer’s environment.

SLAs are key to providing exceptional support, so responding to them in an agreed way is paramount. You will keep accurate records, record your steps, and update both people and our software. Your goal is to provide help and support to an outstanding level. This is a role that requires a high level of technical expertise, excellent communication skills, and a commitment to exceptional customer service.

APPLY NOW

At PCS, we are always on the lookout for amazing people who share our passion and vision. If you are excited by the idea of joining our team, please complete a form and tell us what makes you a perfect match for us.

Please can you also attach your CV separately and send it to the email address below. We can’t wait to hear from you!

[email protected]

SUBMIT

Apply Now

Refine Your Search

of way agent jobs in thrapston, nth

Help Desk Engineer

Sales Executive (New Build Homes) - Corby

Junior Commercial Advisor

Contact Centre Agent

JUNIOR SALES CONSULTANT

Principal Planning Consultant/Development Lead

Underwriting Product Manager

Lead Informatica Developer

Service Charge Accountant

Data Analyst (AI and Automation)

I want to receive the latest job alerts for of way agent in thrapston, nth

Explore jobs in more locations

Please can you also attach your CV separately and send it to the email address below. We can’t wait to hear from you!

[email protected]

Jobseeker tools

Employer Tools

Browse

Stay Connected