Team coach contact Work, Jobs in Tisbury, Wil (with Salaries)

Case Officer Team Leader
Aster Group —Devizes
- £36,787 a year
- Full-time
- Hybrid work
- Travel
- Employee assistance programme
6d
Continuous Improvement Manager
Chemring Countermeasures —Salisbury
- £45,000 - £55,000 a year
- Full-time
- Project management
- Continuous improvement
5d
Learning Coach
Glenmoor & Winton Academies —Bournemouth
- £25,918 - £27,869 a year
- English
- Communication skills
- Employee discount
9d
SEN Learning Coach (Somer Valley, Radstock) - September Start
Bath College —Radstock
- £26,262 - £26,839 a year
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
Pharmacist
Boots —Christchurch
- Weekend availability
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
SEND Sufficiency Project Officer - FTC for 12 months
BCP Council —Bournemouth
- £39,152 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Relief Pharmacist
Boots —Bournemouth
- Weekend availability
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Service Manager East - Learning Disabilities (Adults)
Somerset Council —Shepton Mallet
- £49,282 a year
- Full-time
- Supervising experience
- Travel
- Human resources
- Annual leave
4d
People Advisor
Rygor Group Ltd —Westbury
- £20,857 a year
- Part-time
- Microsoft Office
- Human resources
- Organisational skills
- Health & wellbeing programme
- Annual leave
5d
IT technician, Associate
Curtiss-Wright —Wimborne
- Full-time
- IT
Head of Legal Services and Deputy Monitoring Officer
BCP Council —Bournemouth
- £84,251 a year
- Management
- Travel
- Leadership
10d
Services Pharmacist
Boots —Yeovil
- Part-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
SEN Learning Coach (Bath City Centre) - September Start
Bath College —Bath
- £26,262 - £26,839 a year
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
Senior Practitioner
Advance Housing and Support Ltd —Bournemouth
- £15.23 an hour
- Weekend availability
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quality Control Supervisor
Curtiss-Wright —Wimborne
- Full-time
- Microsoft Word
- Microsoft Excel
- ERP systems
Cleaning Team Leader
Haven —Poole
- Up to £13.71 an hour
- Part-time
- Organisational skills
- Communication skills
- Time management
- Employee discount
Quick apply
Health & Fitness Coach
University of Bath —Bath
- £13.65 an hour
- Part-time
- University
- Communication skills
- Annual leave
- Employee discount
11d
Production Maintenance Technician
Curtiss-Wright —Christchurch
- Full-time
- Laboratory experience
- Communication skills
- Mechanical knowledge
- Employee stock purchase plan
- Annual leave
Veterinary Surgeon - Small Animal
IVC —Sherborne
- Up to £65,000 a year
- Part-time
- Communication skills
- Employee discount
6d
Market Pricing Manager
Ageas —Bournemouth
- £80,000 a year
- Full-time
- Hybrid work
- SQL
- Machine learning
- No degree

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Case Officer Team Leader

Aster Group -
Devizes

Apply Now

Job details

Full-time
£36,787 a year
6 days ago

Benefits

Company pension
Employee assistance programme

Qualifications

Complaint handling

Full job description

Aster Group are offering an exciting opportunity for a Case Officer Team Leader to join our Complaints and Learning team.

This is a key leadership role where you’ll shape how we deliver our complaints service. You’ll lead a team of Case Officers, overseeing performance, setting standards and coaching colleagues to deliver consistently high quality, fair and customer focused outcomes.

Working alongside the Complaints Manager, you’ll ensure complaints are handled in line with the Housing Ombudsman Complaint Handling Code, with clear accountability for quality, consistency and compliance. You’ll provide oversight of casework, support complex and high-risk complaints, and act as an escalation point to help resolve challenging issues.

Beyond day-to-day delivery, you’ll use complaint insight to identify trends, influence service improvements and strengthen the customer experience. You’ll also build strong relationships across the organisation, providing guidance and constructive challenge to drive better outcomes for residents.

This role is about leadership, judgement and impact, ensuring we not only put things right, but learn and improve as an organisation.

What you’ll bring

You’ll bring experience of complaint handling within a housing or regulated environment, along with the confidence to lead, coach and support others to perform at their best.

You’ll have a strong understanding of the Housing Ombudsman Complaint Handling Code and be comfortable applying it in practice. You’ll be skilled at reviewing complex cases, making balanced decisions and providing clear, constructive feedback that drives improvement.

You’ll also be highly organised and resilient, able to manage competing priorities while maintaining a focus on quality, fairness and the customer experience.

This is a hybrid role, enabling you to base yourself from home if you wish. Travel for the role be required from time to time so being able to travel within our operating region is important.

Our operating region includes Hampshire, Wiltshire, Somerset, Dorset, Devon, Cornwall and London.

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

Flexible working – whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs
A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
We invest in colleagues’ careers and development through our leader and colleague development frameworks
Defined Contribution Pension and attached life assurance
Volunteering hours available to all colleagues to enable them to give back
Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
Enhanced leave
We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives

To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.

We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.

All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it’s subsidiary brands.

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

If you'd like any support please contact the Recruitment Team on [email protected].

Apply Now

Refine Your Search

team coach contact jobs in tisbury, wil

Case Officer Team Leader

Continuous Improvement Manager

Learning Coach

SEN Learning Coach (Somer Valley, Radstock) - September Start

Pharmacist

SEND Sufficiency Project Officer - FTC for 12 months

Relief Pharmacist

Service Manager East - Learning Disabilities (Adults)

People Advisor

IT technician, Associate

Head of Legal Services and Deputy Monitoring Officer

Services Pharmacist

SEN Learning Coach (Bath City Centre) - September Start

Senior Practitioner

Quality Control Supervisor

Cleaning Team Leader

Health & Fitness Coach

Production Maintenance Technician

Veterinary Surgeon - Small Animal

Market Pricing Manager

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