Senior service desk Work, Jobs in Tormarton, Gls (with Salaries)

Senior Service Desk Analyst
Acacium Group —Bristol
- Full-time
- Hybrid work
- Software troubleshooting
- Employee assistance programme
Quick apply
Service Operations Coordinator
WPS-UK Ltd —Nailsea
- £32,000 - £42,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Maintenance
- Free parking
- Annual leave
Quick apply
6d
Head of Technical Operations & Infrastructure, Band 8c
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £79,504 - £91,609 a year
- Full-time
- Patient care
- Organisational skills
- Annual leave
- Employee discount
14d
Senior User Researcher
Serco Group —Bristol
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- IT
- Employee assistance programme
- Employee discount
1d
HERITAGE AND SENIOR HERITAGE CONSULTANTS (Landscape and Conservation Management)
Cotswold Archaeology —Cirencester
- £35,665 - £54,740 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
4d
Head of Digital Health, Band 8c
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £79,504 - £91,609 a year
- Full-time
- Organisational skills
- Annual leave
- Employee discount
Tech Support Analyst
L&C Mortgages —Bath
- Full-time
- Azure
- Customer service
- Windows
- Employee discount
11d
Operational Support Officer
HM Courts & Tribunal Service —Bristol
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
6d
Community Associate
Runway East —Bristol
- £28,000 a year
- Full-time
- Hospitality
- Customer service
Quick apply
1d
Senior Heritage Consultant
SLR Consulting —Bristol
- Full-time
- Hybrid work
- Project management
- No degree
- Communication skills
- Annual leave
- Employee assistance programme
Night Manager
Parade Hotel —Bath
- £30,940 a year
- Weekend availability
- Hospitality
- Hotel
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
Neighbourhood Assistant
Aster Group —Frome
- £29,885 a year
- Full-time
- Employee assistance programme
6d
Night Supervisor
Parade Hotel —Bath
- Weekend availability
- Hospitality
- Hotel
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
13d
Compliance Control Testing Officer - Bath Hybrid
Argentis Group Limited —Bath
- Full-time
- Hybrid work
- Financial services
- Employee discount
Quick apply
Help Desk Administrator
University of Bristol —Bristol
- £28,778 - £32,080 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
8d
Revenue Operations Manager
Ripjar —Bristol
- Full-time
- Remote
- Microsoft Excel
- Sales
- Salesforce
- Annual leave
- Employee assistance programme
Quick apply
1d
Help Desk Technician L1/L2
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
8d
AI Solution Lead
Raytheon —Warminster
- Full-time
- Hybrid work
- Azure
- Machine learning
- Mentoring
- Sick pay
6d
Senior Process Engineer / Environmental Modelling Consultant
Arcadis —Bristol
- Engineering
- Bachelor's degree
Receptionist
iCOMAT —Gloucester
- Full-time
- Microsoft Office
- Administrative experience
- Front desk

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Senior Service Desk Analyst

Acacium Group -
Bristol

Quick apply

Job details

Full-time

Benefits

Employee assistance programme

Qualifications

Software troubleshooting
ITIL
IT support

Full job description

We’re Hiring!

Senior Service Desk Analyst

Acacium Group

Bristol Pavilion, BS13 8AE

Monday to Friday (37.5 hours, permanent)

Competitive salary plus excellent benefits and bonus package

Unlock your potential:

As a Service Desk Analyst, you’ll be the go‑to support for our colleagues, helping them stay connected, productive and secure. You’ll handle user lifecycle requests, troubleshoot technical issues, and deliver an exceptional customer experience, all while working as part of a supportive and collaborative team.

As part of our global Service Desk team, we’re excited to offer a great opportunity for an IT professional to join us, supporting colleagues worldwide, with this role being based in Bristol.

As part of our global Group Delivery Services team within the Technology and Transformation division, you’ll play a key role in supporting our business units with expert advice and hands-on assistance. You’ll be at the heart of day-to-day operations while also contributing to the ongoing evolution of our workplace technology, making a real impact across the organisation.

About the Role

In this role, you will

Act as a senior point of escalation for complex technical issues, ensuring timely and effective resolution.
Manage user lifecycle processes including joiners, movers and leavers, access requests and permissions.
Diagnose and troubleshoot hardware, software, network and account‑related issues both remotely and on site.
Support device builds, deployments and maintenance, ensuring all equipment is secure and up to date.
Maintain accurate asset records and ensure all tickets are logged, prioritised and updated in line with SLAs.

What You’ll Bring

We don’t expect perfection. If most of this sounds like you, we’d love to hear from you:

Strong experience in a Service Desk or IT support role, ideally with exposure to a senior or escalation position.
Confident troubleshooting skills across hardware, software, networks and user access.
A customer‑focused mindset with the ability to communicate clearly and support users at all levels.

Why Join Us?

Your work will directly shape decisions that improve our services.
You’ll help us maximise value by ensuring data quality.
You’ll be part of a supportive team where new ideas are welcomed.
You’ll have opportunities to learn, grow, and develop your skills.

Your Benefits

Pensions scheme, free mortgage broker service & life assurance
Wellbeing Benefits. Employee Assistance Programme. Digital Health & Wellbeing App. Mental, Social, Physical & Financial Workshops
Endless learning and development opportunities at your fingertips, including fully funded qualifications
Recognition Benefits. Long Service awards, Exceptional performance awards & Increasing holiday allowance
Discounts. Shopping, lifestyle & cinema discounts

Experience We’re Looking For

Solid understanding of ITIL principles and service management best practice.
Experience managing user lifecycle processes and working with ticketing systems.
A proactive, solutions‑driven approach with the ability to work independently and prioritise effectively.

Inclusion & Accessibility

We are committed to creating a truly inclusive and diverse workplace where everyone feels valued, respected, and able to thrive. As an age-friendly and disability-confident employer, we welcome applications from people of all backgrounds, communities and ages, recognising unique skills, experience and perspectives individuals bring at every stage of their career. Guided by our core value of Putting People First, we are committed to fostering an inclusive culture and will consider flexible working options and reasonable adjustments wherever possible to suit individual needs.

#INDENT2022

Quick apply

Refine Your Search

senior service desk jobs in tormarton, gls

Senior Service Desk Analyst

Service Operations Coordinator

Head of Technical Operations & Infrastructure, Band 8c

Senior User Researcher

HERITAGE AND SENIOR HERITAGE CONSULTANTS (Landscape and Conservation Management)

Head of Digital Health, Band 8c

Tech Support Analyst

Operational Support Officer

Community Associate

Senior Heritage Consultant

Night Manager

Neighbourhood Assistant

Night Supervisor

Compliance Control Testing Officer - Bath Hybrid

Help Desk Administrator

Revenue Operations Manager

Help Desk Technician L1/L2

AI Solution Lead

Senior Process Engineer / Environmental Modelling Consultant

Receptionist

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