Bookkeeping, Marketing & Admin Coordinator
Location: Aberdeen
Company: Abstitch (Aberdeen Embroidery Company Ltd)
Job Type: Full-time (Part-time considered)
Employment Type: Permanent
About Abstitch
Abstitch is a growing embroidery, garment decoration and workwear business based in Aberdeen. We work with businesses, organisations and individuals across the UK, delivering high-quality embroidery, printing, alterations and branded clothing. As our business continues to grow, we are looking for an organised and proactive individual to join our team in a varied role supporting finance, marketing, administration and customer service.
About the Role
This is a hands-on role offering variety and responsibility across several areas of the business. The successful candidate will support the day-to-day financial administration of the company while also assisting with marketing activities, customer enquiries and general office administration.
The role is ideal for someone who enjoys working in a fast-paced environment, is highly organised, has excellent attention to detail, and is comfortable managing a range of responsibilities.
Key Responsibilities
Bookkeeping & Finance
- Maintain accurate financial records, including sales, purchases, receipts and payments.
- Process invoices, credit notes and purchase orders.
- Reconcile bank accounts and assist with cash flow monitoring.
- Manage accounts payable and receivable, ensuring timely payments and collections.
- Support payroll administration and expense processing.
- Assist with VAT returns and liaise with external accountants.
- Maintain organised financial records and filing systems.
- Support month-end and year-end financial processes.
Marketing
- Assist with planning and delivering marketing campaigns across digital and traditional channels.
- Create and schedule content for social media platforms.
- Update website content and marketing materials.
- Maintain customer databases and mailing lists (e.g. Mailchimp).
- Support branding initiatives, product launches and promotional campaigns.
- Assist with tender submissions, proposals and business development documentation.
- Monitor marketing activity and report on campaign performance.
Administration
- Provide administrative support across the business.
- Prepare business documents, reports and correspondence.
- Maintain accurate filing systems and company records.
- Coordinate office administration and assist with day-to-day business operations.
- Support management with ad hoc administrative tasks as required.
Customer Service
- Deliver a friendly, professional and efficient service to customers in person, by telephone and by email.
- Respond promptly to customer enquiries and provide accurate product and service information.
- Process customer orders and assist in resolving customer queries.
- Build positive customer relationships and help maintain excellent levels of customer satisfaction.
Skills & Experience
Essential
- Previous experience in bookkeeping, administration, marketing or a similar multi-functional role.
- Experience using accounting software such as Xero, Sage or QuickBooks.
- Good working knowledge of Microsoft Office, particularly Excel.
- Excellent organisational skills with strong attention to detail.
- Strong written and verbal communication skills.
- Ability to prioritise workloads and manage multiple tasks effectively.
- Positive, proactive and professional approach to work.
Desirable
- AAT qualification (or currently working towards one).
- Experience working within a small business environment.
- Knowledge of UK VAT and bookkeeping procedures.
- Experience using Canva, Adobe Creative Suite or similar design software.
- Experience using Mailchimp and social media management tools.
- Experience supporting tender submissions or business development activities.
What We Offer
- Opportunity to join a growing and ambitious business.
- A varied role with genuine responsibility and autonomy.
- Friendly, supportive and collaborative working environment.
- Flexible working arrangements (where appropriate).
- Ongoing training and opportunities for professional development.
- Opportunity to contribute to the continued growth of the business.
How to Apply
Please send your CV together with a short cover letter explaining why you would be a good fit for the role.
Please ensure your CV includes your email address and mobile number.
Job Type: Permanent, Full-time (Part-time considered)
Work Location: In person, Aberdeen
Benefits:
- Free parking
- On-site parking
Work Location: In person
