Senior process Work, Jobs in Tradeston, Glg (with Salaries)

Customer Contact Team Lead - EAY12618
East Ayrshire Council —Kilmarnock
- £32,469 - £34,762 a year
- Full-time
5d
Senior Operations Manager
Iberdrola Group —High Blantyre
- From £66,000 a year
- Annual leave
- Employee discount
7d
Executive Assistant
AGS Airports —Glasgow
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
- Free parking
- Employee assistance programme
10d
Internal Stock Auditor
Chisholm Hunter Ltd —Glasgow
- Full-time
- Analysis skills
- Employee discount
Quick apply
Senior Planner
Iberdrola Group —Cambuslang
- Up to £56,750 a year
- Hybrid work
- Microsoft Word
- Microsoft Access
- Engineering
- Annual leave
- Employee discount
3d
Service Delivery Manager
SSE —Glasgow
- £77,488 - £91,285 a year
- Full-time
- Employee discount
- Gym membership
13d
Senior Coordinator
SSE —Glasgow
- £27,000 - £35,000 a year
- Administrative experience
- Organisational skills
- Communication skills
- Employee discount
- Gym membership
3d
Administrator
Stantec —Glasgow
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Senior Engagement Analyst- Statutory Review
OFGEM —Glasgow
- £35,232 - £48,561 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
- Flexible schedule
Project Coordinator (Private Dental Group)
Pain Free Dentistry Group —Glasgow
- Up to £40,000 a year
- Weekend availability
- Hybrid work
- Travel
- Leadership
- Communication skills
- Store discount
- Paid training
Quick apply
6d
Operations Support Administrator
M Group —Glasgow
- Microsoft Office
- Business development
- Leadership
- Annual leave
- Employee assistance programme
4d
Senior Customer Service Advisor
Barclays —Glasgow
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Employee Compliance Coordinator
Circle Health Group —Glasgow
- Part-time
- Microsoft Powerpoint
- Microsoft Excel
- Hospital
- Employee discount
- Life insurance
Digital Delivery Coordinator
Balfour Beatty —Glasgow
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
11d
Engagement and Stakeholder Lead
OFGEM —Glasgow
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Annual leave
- Flexible schedule
14d
Cyber Security Engineer - Graduate Apprenticeship *Annex 21*
NHS Scotland —Bothwell
- £34,544 - £43,039 a year
- English
- IT
- Communication skills
11d
HR People Partner
Northern Marine Group —Glasgow
- Human resources
- Organisational skills
- Communication skills
6d
Personal Assistant and Quality Administrator
NHS Scotland —Falkirk
- £31,537 - £34,303 a year
- Full-time
- Microsoft Office
- Communication skills
6d
Regional Mobile Repair Manager (Northern Region)
cinch —Glasgow
- Monday to Friday
- Management
- Customer service
- In-person
- Employee assistance programme
Quick apply
7d
Senior Transformation Manager
Strathclyde Partnership for Transport —Glasgow
- £48,670 - £63,592 a year
- Monday to Friday
- PMP
- No degree
- Leadership
- Employee assistance programme
4d

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Customer Contact Team Lead - EAY12618

East Ayrshire Council -
Kilmarnock

Apply Now

Job details

Permanent | Full-time
£32,469 - £34,762 a year
5 days ago

Full job description

Ref no:

EAY12618

Published:

15/06/2026

Closes:

30/06/2026

Location:

The Johnnie Walker Bond, 15 Strand Street, Kilmarnock, KA1 1HU

Salary:

£32,469 - £34,762 per year

Contract Type:

Permanent

Position Type:

Full Time

Hours:

35 hours per week

Job Description

Working within the Customer Contact team, the post holder will supervise a team of staff to ensure delivery of an efficient and effective first point of contact support service in matters relating to Council Tax, Non Domestic Rates. Housing Benefit, Sundry Debt, and Scottish Welfare Fund. The postholder will ensure Customer Contact Advisors provide high quality and accurate information, support, and guidance to customers across a range of Council services including Revenues and Benefits, Scottish Welfare Fund, National Entitlement Cards, and payments providing resolution at first point of contact where possible. The postholder will also ensure consistent delivery in line with the corporate approach to telephony in order to assist with the promotion, delivery, and integration of the Council’s key objectives; specifically in relation to those identified within the Finance & ICT Service Plan, the Council’s Digital Strategy, Strategic Plan and Community Plan.

Requirements

We follow the national guidance in relation to pre-employment checks namely “Safer Recruitment Through Better Recruitment”. With regards to requests for references and in line with this guidance, during your application process you should provide details of a minimum of two appropriate and relevant references, one of which should be from your current or most recent employer. It is also a requirement that the reference from your current or most recent employer is from an appropriate senior manager and it is not a reference from a former peer operating at the same level. If you apply for this post, please add the following email address to your safe sender list to ensure that any MyJobScotland related e-mails go directly to your inbox - [email protected].

Responsibilities

The duties of this post requires access to the public sector network and therefore the successful applicant must complete a basic Disclosure Scotland application. A formal offer of employment with East Ayrshire Council will only be made once satisfactory clearance has been received. Any information that is disclosed on a basic disclosure will require to be discussed before a formal offer of employment is made.

The Individual

This is a permanent full time post based within the Johnnie Walker Bond, Kilmarnock. The hours of work are 35 hours per week to be worked: Monday - Thursday 9.00am - 5.00pm & Friday 9.00am - 4.00pm The full time salary of the post is £32,469 - £34,762 per annum. The workstyle for these posts is Flexible - 50% -79% of your time in an office location/ multiple work locations. You will work at your administrative base or another agreed office location between 2.5 to 4 days per week and only occasionally from home. It is the expectation that all office-based employees (with the exception of those working in schools) will work to the higher end of their allocated workstyle in terms of time spent in the office or at other work locations If you require further information please contact Mairi-Clare Gallacher at [email protected] East Ayrshire Council is committed to creating a diverse and inclusive workforce and welcomes applications from all members of the community. We encourage applicants from underrepresented groups including Black and Minority Ethnic people, disabled people and LGBT people. We are also keen to decrease occupational segregation and so encourage women to apply for managerial posts and/or roles in which they are underrepresented. East Ayrshire Council is a Disability Confident employer and a Recruit with Conviction Ambassador.

Apply Now

Refine Your Search

senior process jobs in tradeston, glg

Customer Contact Team Lead - EAY12618

Senior Operations Manager

Executive Assistant

Internal Stock Auditor

Senior Planner

Service Delivery Manager

Senior Coordinator

Administrator

Senior Engagement Analyst- Statutory Review

Project Coordinator (Private Dental Group)

Operations Support Administrator

Senior Customer Service Advisor

Employee Compliance Coordinator

Digital Delivery Coordinator

Engagement and Stakeholder Lead

Cyber Security Engineer - Graduate Apprenticeship Annex 21

HR People Partner

Personal Assistant and Quality Administrator

Regional Mobile Repair Manager (Northern Region)

Senior Transformation Manager

I want to receive the latest job alerts for senior process in tradeston, glg

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