About Awdry Law:
Established in 1750, we are an award-winning firm having been presented in the past with the Law Society’s Excellence Award for Innovation and two awards for excellent customer service. From our offices in Devizes, Chippenham, Marlborough, Royal Wootton Bassett, Swindon and Bath, we serve clients in Wiltshire, Berkshire, Hampshire, Somerset, Gloucestershire, Bath, London, and throughout the UK. We provide a comprehensive range of first-class legal services for individuals, families, and businesses.
Our purpose is to provide excellent client service and exceed expectations by being dynamic, inspiring, and proactive; client service is at the heart of everything we do. We have a fantastic group of people who work hard, are dedicated and demonstrate great commitment so In return for aiming towards these standards we will back you, help you to improve and support you in being the best we can.
Why You’ll Love Working with Us:
Join us and be part of a culture that values creativity, hard work, individuality, ambition, and fun! We offer competitive pay, fantastic employee benefits, and the opportunity to grow in a thriving, forward thinking environment. And yes, our legendary social outings are not to be missed! This is more than a job; it’s a chance for you to develop new skills and be part of our success.
We have a fantastic group of people who work hard, are dedicated, and demonstrate great commitment so in return for aiming towards these standards, we will back you, help you to improve and support you in being the best we can.
Our values are the platform upon which everything is built:
Everything starts with you
People matter, whether you are a client or part of our team
Always driving forwards
We always show ambition and energy to achieve results
Be Brilliant
We create positivity, excellence, and innovation in all we do
Every person, every time
We are consistent and reliable and give our best, every time.
We also want people to enjoy working here and we aim to do this by creating a positive, supportive, and forward-looking environment. Our values are the platform upon which everything is built - excellent client service and making this a great place to work.
Job Purpose:
This exciting role will see you joining our successful Conveyancing team, playing a key role in keeping the department’s day to day administration running smoothly through proactive, efficient, accurate administration and operational support.
The role focuses on the effective management of lender panel portals and related accreditations, maintaining key registers and data, coordinating meeting administration, and supporting colleagues with access and onboarding to key systems (e.g., lender portals and Land Registry). The postholder helps ensure processes are followed, information is kept accurate and up to date, and the department can deliver a consistent, high-quality service to clients and stakeholders.
Typical Activities:
Responsibility for: -
· Management of Lender Panels
· Independent Lender Panel Applications
· Law Society CQS Accreditation
· Maintenance of the Client list
· Weekly Data – calculation of data and dissemination to the appropriate people
· Fee data – preparation prior to departmental meetings and as requested.
· Coordination of departmental meetings
· Land registry activities
· Lawyer checker
· Management of Referral arrangements
· Landlord Deposit Scheme
· Updating the Panel number Information chart
· Updating and testing the property report template when required
ESSENTIAL AND DESIRABLE SKILLS, EXPERIENCE AND BEHAVIOURS
Essential:
· Proven administrative experience in a professional services environment (legal environment desirable). · Strong attention to detail and ability to maintain accurate records across multiple systems. · Confident communicator with the ability to build effective working relationships at all levels. · Ability to prioritise and manage a varied workload, meeting deadlines and working calmly under pressure. · High level of discretion and ability to handle confidential and sensitive information appropriately. · Good IT skills, including Microsoft Office (Outlook, Word, Excel) and the ability to learn new portals/systems quickly. · Proactive, organised and solutions-focused with a strong customer service mindset.
Desirable:
· Experience in a conveyancing or legal support role. · Familiarity with lender panel portals (e.g., LMS, Lender Exchange, ULS Connect) and/or panel application processes. · Knowledge of Law Society CQS requirements and annual renewal processes. · Experience supporting Land Registry portal onboarding/administration.
Behaviours
Essential:
· Service-focused: responsive, professional and helpful in supporting colleagues and stakeholders. · Ownership: takes responsibility for tasks through to completion and escalates risks/issues early. · Quality mindset: maintains strong standards, checks work carefully and keeps clear records. · Teamwork: collaborates effectively, shares knowledge and supports others at busy times. · Adaptable: comfortable managing change, learning new systems and balancing competing priorities.
Additional Notes:
You will be expected to attend all update training as required.
This Job description is not intended to cover all aspects of the role. You may be required to complete other tasks that are in keeping with the general nature of the position
Location: Devizes, other locations will be considered
Position type: Full-time permanent, although part-time hours over five days will be considered
Work Location: In person
