About Node4
We are a united force driven by a single ambition; to deliver faster transformation, lower cost, and truly differentiated outcomes - we do this by bringing together our AI Augmented MSP platform, hybrid sovereign cloud solutions, deep Microsoft expertise and the Node4 People
We are:
Nimble – We focus on what matters most, adapt fast and embrace change
Original – We think differently, stay curious and innovate
Driven – We are bold, bring energy and own the outcome
Engaged – We operate as one, building strong relationships
4 More – We always go further for our people, customers and partners
About the role
The Executive Assistant will provide high-level administrative, operational, and strategic support to two senior executives within a fast-paced managed services technology business. This role requires exceptional judgment, discretion, and organisational skills, alongside a strong understanding of technology environments, client service operations, and commercial priorities. The ideal candidate is proactive, detail-oriented, and comfortable managing competing priorities while acting as a trusted partner to senior leaders.
What will you do?
Executive Support
Provide comprehensive, right-hand support to two executives, anticipating needs and enabling them to operate at maximum effectiveness
Manage complex calendars, including internal meetings, client engagements, and board-level commitments
Coordinate domestic and international travel arrangements, including itineraries, accommodations, and expense management
Prepare agendas, presentations, briefing notes, and follow-up actions for executive and client meetings
Act as a gatekeeper and first point of contact, handling confidential matters with discretion and professionalism
Provide light touch, ad-hoc support to one / two other executives as and when required Business & Operational Support
Support preparation for leadership, board, and governance meetings, including papers, minutes, and action tracking
Assist with operational rhythms such as monthly business reviews, financial updates, and KPI reporting
Liaise with colleagues across technology, service delivery, sales, finance and people teams to ensure alignment and follow-through
Track key actions, deadlines, and priorities to ensure commitments are met
Support ad-hoc projects related to business growth, service improvement, or operational efficiency Client & External Engagement
Assist with coordination of client meetings, QBRs, and executive-level engagements
Communicate professionally with clients, partners, vendors, and external stakeholders on behalf of executives
Maintain a polished and professional presence aligned with the company’s brand and values Information & Process Management
Manage and maintain accurate records, documents, and correspondence
Improve executive workflows, processes, and systems to enhance productivity
Ensure sensitive information is handled in accordance with data protection and security standards
What will you bring?
Essential
Proven experience as an Executive Assistant or senior administrative professional supporting executives
Experience in technology, IT services, managed services, or professional services environment Exceptional organisational skills with the ability to manage multiple priorities simultaneously Strong written and verbal communication skills
High level of discretion, integrity, and confidentiality Advanced capability with Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams)
Confidence working with senior leaders and influencing at all levels
Desirable
Experience supporting more than one executive concurrently
Understanding of managed services models, SLAs, or technology delivery environments
Experience preparing board or leadership-level materials
About you
Highly proactive, anticipatory, and solutions-focused
Calm and composed under pressure
Detail-oriented while maintaining a commercial, big-picture mindset
Strong relationship builder with professional presence
Flexible and adaptable in a dynamic, growing business
Team player
What can we offer you?
Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide and beyond. From three people to a workforce of over 900. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard.
Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.
