Heales Innovation Group – Hitchin, Hertfordshire (Office Based)
At Heales Innovation Group, we are passionate about delivering innovative occupational health and wellbeing solutions that support organisations across both the private and public sectors throughout the United Kingdom.
As a growing and forward-thinking organisation, incorporating Heales Medical, we pride ourselves on combining clinical excellence with commercial innovation. We are now looking for an ambitious and commercially minded Sales Officer / Bid Writer to join our dynamic team in Hertfordshire.
This is an exciting opportunity for someone who enjoys generating new business opportunities, managing client contracts, supporting sales growth, and creating compelling proposals that win new contracts.
This is a varied and rewarding role combining sales activity, business generation, contract management, bid writing, and tender coordination.
You will play a key role in bringing new business into the organisation by identifying sales opportunities, generating leads, managing and supporting client contracts, supporting tender activity, and producing high-quality proposals and submissions. Working closely with operational, clinical, finance, and leadership teams, you will help strengthen our sales pipeline, support contract performance, and contribute directly to the continued growth of the business.
We are looking for someone who is organised, proactive, commercially aware, and confident working in a fast-paced environment with multiple deadlines.
Identify and pursue new sales, tender, and framework opportunities
Generate new business leads and support sales pipeline activity
Support the management and administration of client contracts and service agreements
Assist with contract renewals, extensions, and commercial documentation
Contribute directly to revenue growth and commercial expansion initiatives
Support the delivery of sales strategies and growth plans
Conduct market and competitor research to identify commercial opportunities
Attend networking events, client meetings, and industry forums where required
Support customer retention and account growth activities
Assist with proposal discussions, follow-ups, and sales communications
Manage and support the end-to-end bid and proposal process from opportunity identification through to submission
Produce high-quality, persuasive, and compliant bid responses tailored to client requirements
Coordinate information gathering and input from internal stakeholders
Ensure submissions are accurate, professional, and delivered within strict deadlines
Support complex and high-value public and private sector tender submissions
Maintain and develop bid content libraries, case studies, and proposal templates
Utilise digital and AI-enabled tools to improve efficiency, quality, and consistency
Previous experience in sales support, contract administration, bid writing, proposals, tenders, or account coordination
Strong written communication skills with the ability to create persuasive, client-focused content
Experience managing multiple priorities and working to fixed deadlines
Excellent organisational skills and strong attention to detail
Ability to collaborate effectively with a range of stakeholders
Commercial awareness and confidence supporting sales and contract activity
Strong interpersonal and communication skills
The following would be advantageous but are not essential:
Experience within occupational health, healthcare, professional services, or other regulated sectors
Knowledge of public sector procurement frameworks and tender portals
Experience supporting complex or high-value bids
Exposure to bid governance processes and content management systems
Previous experience in sales coordination, contract management, account management, or customer relationship support
At Heales Innovation Group, we believe our people are central to our success.
We offer:
A supportive and collaborative working environment
Opportunities for professional development and career progression
Exposure to strategic commercial projects and sales initiatives
The opportunity to make a real impact within a growing organisation
A culture that values innovation, accountability, and continuous improvement
If you are looking for a role where you can combine strong communication skills, commercial awareness, contract management, and proposal writing expertise within a growing organisation, we would love to hear from you.
