TEA ROOM ASSISTANT
Organisation Overview: The Flicka Foundation Donkey Sanctuary is a registered charity based in South Cornwall, UK. Founded in 1995, our sanctuary site now provides a safe home for life to over 100 donkeys, horses and ponies (primarily donkeys), all of whom have been rescued from situations of abuse, neglect and abandonment.
Job Summary:
A fantastic and rewarding opportunity to work for the well being of animals and use your hospitality skills to contribute to our animal sanctuary. We are looking for a personable and hard working individual to work in our Tea Room. Working 5.5 hrs a day 11am - 4.30pm over 3 days Thursday to Sunday. Weekend availability, willingness & flexibility to cover open days and special events throughout the year essential. Hospitality service, cooking (toasties, jacket potato's, soups, cream teas - all vegan), money handling and till work experience required, barista trained an advantage. Ability to multi-task, and work at speed when needed.
Anticipated start date - as soon as possible. We look forward to meeting you.
Required skills and experience:
- Fantastic customer service skills.
- Basic cooking (vegan)
- Ability to work under pressure.
- A can-do attitude.
- A flexible approach to work, with a willingness to work around priorities.
- Self-motivated, with a readiness to learn and show initiative.
Desirable skills and experience:
- Experience working in a tea room or similar environment
- Strong and effective communication skills
Main Responsibilities:
- Making teas and coffees for Tea Room customers
- Covering the kitchen to produce basic but high quality, vegan foo
- Clearing and cleaning tables
- Washing up
- Operating the till; taking customer orders and payments
- General up-keep and tidying of Tea Room and outdoor picnic areas
- Familiarity and compliance with all health and safety protocols.
Other Responsibilities:
You will be expected to demonstrate the confidence and willingness to informally greet and chat with visitors about Flicka’s work if they ask questions.
You will also:
- Be occasionally asked to assist with other tasks as and when needed.
- Be expected to develop and maintain good communication with all team members.
- Show that you can be flexible and adaptable in your work and able to prioritise according to tasks you have been given.
- Be expected to have flexibility regarding hours (including weekend work).
Responsible for: The day to day running and up-keep of the Tea Bray’k Tea Room.
Responsible to: Tea Room Manager
You will have an allowance of 28 days annual leave (pro rata) per year; to be arranged in coordination with Tea Room Manager. Bank Holidays are work days. Applicants must be UK residents or have permission to work in the UK.
Please note that this role is physically demanding; candidates must be fit for the work.
Applications: Please email Terri Mitchell ([email protected]) with a cover letter and copy of your CV or post to:
The Flicka Foundation
Penty Noweth Farm
Trenoweth Lane
Mabe Burnthouse
Penryn
TR10 9JB
Job Types: Part-time, Permanent
Job Types: Part-time, Permanent
Pay: £12.90 per hour
Work Location: In person
