Business Manager | Rosedean House Surgery (Liskeard) | 40 hours per week
Lead the Future of Primary Care
At OneMedical Group, we believe empowered people deliver exceptional care. That’s why we’re thrilled to offer an opportunity for an ambitious Business Manager to lead Rosedean House Surgery in Liskeard, Cornwall through an exciting new chapter.
About the Role
As Business Manager, you’ll be responsible for the leadership, development, and performance of Rosedean House Surgery. Working closely with our Central Support Team, you’ll manage daily operations, team performance, regulatory compliance, and financial sustainability, all while driving our growth and quality ambitions. This is an exciting opportunity for a Business Manager who is a confident, people-first leader with a strategic mindset and operational rigour, ready to lead the transformation of the practice with a supportive on site and central team.
With support from our central People, Finance, quality and Clinical teams, this is your opportunity to shape a practice and make a meaningful impact every day, supported by the Network Operations Manager for the South.
This is a rewarding opportunity to lead both operational excellence and strategic growth.
Key Responsibilities
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Lead and inspire a multi-disciplinary site team, creating a positive, empowered culture
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Ensure effective communication, 1-2-1s, appraisals, and development pathways
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Champion innovation, collaboration and continuous improvement
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Oversee daily running of the practice including staffing, clinics, and cover arrangements
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Ensure full compliance with CQC standards, NHS contracts and internal policies
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Manage inspections, audits, incidents, complaints and reporting
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Lead on Health & Safety, IT, premises and risk management
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Drive delivery of QOF, LES, DES, and all contract obligations
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Ensure service quality, patient safety, and clinical governance standards are consistently met
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Grow the registered patient list through local engagement and service excellence
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Maximise income across NHS funded and private services
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Lead budget planning and financial management
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Monitor income/expenditure and ensure robust financial controls
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Build trusted relationships with patients, PCNs, ICBs, local commissioners and community groups
What We’re Looking For
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Senior leadership experience
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Track record of successfully managing teams, contracts, and change
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Strong understanding of NHS frameworks (QOF, CQC, KPIs, contract delivery)
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Budget management and performance delivery
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Excellent communication, negotiation and influencing skills
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Primary Care experience (desirable)
You’ll Thrive Here If You Are:
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Visionary but grounded in the detail
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Commercially savvy and values-led
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Resilient, adaptable and positive
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Passionate about transforming patient care
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A natural leader who builds others up
Note: Please note that the recruitment process for this role is expected to involve a minimum of two interview stages, with a possible third stage depending on the outcome of the process.
What We Offer
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Salary: £45,000£55,000 per annum (with scope to increase for an exceptional candidate)
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Ongoing career development opportunities
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Supportive leadership and structured onboarding
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NHS Pension with 20.6% Employer Contribution
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25 days annual leave plus Bank holidays, which rises with length of Service (pro rata for part time)
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Extra day of leave per year for work anniversary
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Participation in OMG’s refer a friend scheme
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and much more
About Rosedean House Surgery & OneMedical Group
Located in the heart of Liskeard, Rosedean House Surgery serves a diverse and growing patient population. The surgery is situated in a historic Grade II listed building that will soon be undergoing redevelopment bringing together architectural heritage with a modern, patient-centred design.
We are part of OneMedical Group an independent, family-run healthcare organisation delivering GP, urgent care and community services across the UK. We are proud to have recently been rated ‘Good’ by the CQC and remain committed to continuous improvement as we further develop and enhance our services.
Equality and Diversity
OneMedical Group is committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. If you would like to discuss the support options available during the recruitment process please email: [email protected]
