Operations engineer Work, Jobs in Wales (with Salaries)

Service Operations Engineer - Telecoms
Ogi —Pembrokeshire
- From £32,252.40 a year
- Full-time
- Schematics
- In-person
- Hand tools
- Bereavement leave
- Sick pay
Quick apply
10d
Operations Engineering Director, CMS
Genuit Group —Caerphilly
- Full-time
- Engineering
- ERP systems
- Maintenance
Project Engineer
Solitec Limited —Pontypool
- Overtime
- AutoCAD
- Engineering
- Project management
- Free parking
- Annual leave
Quick apply
9d
Junior Compliance & Safety Engineer
Willis Lease Finance Corporation —Bridgend
- Maintenance
- English
- Leadership
7d
Project Engineer
TRADEBE —Newport
- Up to £40,000 a year
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Employee discount
Global Compliance Engineer
QuidelOrtho —Pencoed
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Engineering
- Employee assistance programme
- Gym membership
11d
Compliance & Safety Engineer
JMC Aviation —Saint Athan
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Product Functional Test Technology Engineer
Cummins Inc. —Cwmbran
- System design
- Laboratory experience
- Microsoft Office
- Relocation assistance
Project Engineering Manager
NewPrinces Group —Cardiff
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
- Annual leave
Industrial Project Engineer
Knauf Insulation UK —Cwmbran
- AutoCAD
- Management
- Project management
- Annual leave
- Employee assistance programme
Engineering - Project Manager
Finsbury Food Group —Cardiff
- Full-time
- Engineering
- Project management
- Bakery
- Employee assistance programme
- Employee discount
Quick apply
PMO Ops - Engineering
Safran —Cwmbran
- Full-time
- Microsoft Excel
- Microsoft Office
- Project management
- Employee assistance programme
Project Delivery Engineer
Siltbuster Limited —Monmouth
- £30,000 - £40,000 a year
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Manager Product Engineering Automotive
Vishay —Newport
- Sales
- Engineering
- Bachelor's degree
Product Install Engineer
KLA —Newport
- Full-time
- Software troubleshooting
- Windows
- Analysis skills
- Annual leave
Senior Project Manager (Wales)
WALTERS —Wales
- Civil engineering
- Computer literacy
- Engineering
- Annual leave
- Life insurance
Billable Works Project Manager
Amey Ltd —Saint Athan
- Full-time
- Maintenance
- Construction
- Employee discount
Quick apply
3d

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Service Operations Engineer - Telecoms

Ogi -
Pembrokeshire

Quick apply

Job details

Full-time
From £32,252.40 a year
10 days ago

Benefits

Bereavement leave
Sick pay
On-site parking

Qualifications

Network installation
Schematics
Telecommunication
Hand tools

Full job description

Who are we?

Ogi is a leading full-service Welsh telco with big ambitions. We’re a network builder and operator, already hitting more than 20% penetration across our residential services. Our business arm offers everything from telephony to managed IT services – and a recently launched high-capacity wholesale network spanning the M4 motorway route from Cardiff into England, means we have quite a few strings to our bow.

This is a unique opportunity to join an innovative company in a fast-growing sector and help our talented team build a leading Welsh tech business - one that will make a crucial difference to the people and places we serve.

What we are looking for

A self-driven and experienced individual to provide fibre installation services within the customer premises, providing a best in class quality of service for our residential and business customers.

This is a key role as it supports our vision to provide a customer-focused experience by delivering quality, professional, friendly and personable service.

The successful candidate must be Health & Safety conscious and have keen attention to detail

Main Responsibilities

Installing fibre in customer business and residential premises. This is a multidisciplinary role that includes delivery of all standard install types (PIA and Ogi Own Network). This includes end to end delivery PIA underground, PIA overhead and Fresh Dig installations. You will also be responsible for conducting Pre Install Survey Visits, 1st line fault as required by business need and pre-pull activities and provide suitable/thorough notes for the installation.
Responsible for maintaining high level HSE and Quality output while delivering expected productivity objectives. Equal importance is to be assigned to the 3 key areas of delivery: Health, Safety and Environmental; Quality; and Productivity.
Liaising by phone/remotely with the installations field support lead and Managers and the Escalations Team to ensure as much care as possible is given to our objective to connect the customer first time, every time and that the customer has service at the time of leaving their premise. Where the installation is delayed, you will be responsible for accurate and timely reporting of reasons, so the job can be reappointed as quickly as possible.
Working with the Installations Managers to identify solutions to challenging installations. Agreeing on the best way forward and advising customers of solutions.
Acting as the Ogi Ambassador and face of Ogi, ensuring best in class customer feedback received. You will actively seek feedback from customers at the end of each interaction, and in line with the teams wider feedback response objectives.
Responsible for responding to installation related faults and have a good understanding of basic fibre principals, fault finding practices and in home wifi and device connection troubleshooting where required.
From time to time you will be required to support of the pre-enablement team by completing pre-pulls as directed by your manager.
Understanding of all Ogi policies as they relate to the performance of your duties, including and not limited to, undertaking daily checks of vehicles, tools, equipment and PPE before leaving the depot.
Responsibility for the HSEQ performance of all aspects of the tasks assigned to you, including disposal of waste materials in line with Ogi’s waste and environmental policies and procedures. You are responsible for ensuring the installation works comply with company instructions and relevant standards.
Complete individual QA on every job and ensure delivered to the highest standards.
Undertake all job-specific risk assessments and method statements. Report and health & Safety incidents and ‘Near Misses.’
Responsibility for understanding how to use Dynamics field services for the management of your workflows. Ensuring you follow process around timely and accurate job status updates and the full and accurate completion of job pack notes and service tasks.
To attend fortnightly team meetings – or as required – by the Team Manager and/or the Director of Network Operations & Service Operations
Responsible for stock management/reordering -maintaining levels in line with warehouse policy and agreed procedures.

Pay: From £32,252.40 per year

Benefits:

Bereavement leave
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

operations engineer jobs in wales

Service Operations Engineer - Telecoms

Operations Engineering Director, CMS

Project Engineer

Junior Compliance & Safety Engineer

Project Engineer

Global Compliance Engineer

Compliance & Safety Engineer

Product Functional Test Technology Engineer

Project Engineering Manager

Industrial Project Engineer

Engineering - Project Manager

PMO Ops - Engineering

Project Delivery Engineer

Manager Product Engineering Automotive

Product Install Engineer

Senior Project Manager (Wales)

Billable Works Project Manager

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