support engineer Work, Jobs in wales (with Salaries)

Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
- £26,225 - £29,000 a year
- Full-time
- Remote
- Customer service
- Windows
- Administrative experience
Quick apply
13d
Ict Engineer
South Wales Fire and Rescue Service —Wales
- £34,434 - £36,363 a year
- Full-time
- Continuous improvement
- Computer networking
13d
Reliability Engineer
Kellanova —Wrexham
- Analysis skills
Senior Ict Engineer
South Wales Fire and Rescue Service —Wales
- Continuous improvement
- Mentoring
- Organisational skills
13d
Infrastructure Support Engineer | Peiriannydd Cymorth Seilwaith
Pembrokeshire College —Haverfordwest
- £32,916 - £36,573 a year
- Bachelor's degree
- IT
- Communication skills
6d
Technical Support Engineer
Veezu —Cardiff
- Full-time
- Hybrid work
- English
- Windows
- Microsoft Office
Infrastructure Engineer
AIRBUS Defence and Space Limited —Newport
- Full-time
- Computer networking
- In-person
- Free parking
- Relocation assistance
IT Support Engineer
Bridgend County Borough Council —Bridgend
- £31,537 - £32,597 a year
- Full-time
- Computer networking
- Communication skills
- School
16h
Product Functional Test Technology Engineer
Cummins Inc. —Cwmbran
- System design
- Laboratory experience
- Microsoft Office
- Relocation assistance
Site Engineer - South Wales
Knights Brown —Cardiff
- Civil engineering
- Quality control
- Construction
Civil Engineers - All Levels
Knights Brown —Bridgend
SOC Analyst
CGI —Bridgend
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
IT Support Engineer
CheckFire Ltd —Caerphilly
- Up to £35,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Windows
- Free parking
- Profit sharing
Quick apply
Design & Development Engineer
Cummins Inc. —Cwmbran
- Hybrid work
- Microsoft Powerpoint
- Engineering
- Master's degree
- Relocation assistance
- Flexible schedule
Trainee Analyst/Analyst
Element Materials Technology —Deeside
- Laboratory experience
6d
Multi Skilled Engineer
Hilltop Honey Ltd —Newtown
- From £45,000 a year
- Full-time
- Schematics
- Computer literacy
- Maintenance
- Free parking
- Life insurance
Quick apply
8d
Assembly Line Supervisor
Marshall of Cambridge (Holdings) Limited —Merthyr Tydfil
- Up to £37,000 a year
- Full-time
- Assembly
- Continuous improvement
- Communication skills
14d
Open Pit Mining Engineer
SRK Consulting —Cardiff
- Full-time
- English
13d
Aircraft Maintenance Technician
JMC Aviation —Saint Athan
- Communication skills
- Annual leave
Product Engineer II – ArcGIS Arcade
ESRI —Cardiff
- £37,080 - £58,092 a year
- Computer Science
- Engineering
- Master's degree
- Relocation assistance

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Technical Support Engineer

Advanced Secure Technologies -
Saint Mellons

Quick apply

Job details

Full-time
£26,225 - £29,000 a year
13 days ago

Benefits

On-site parking

Qualifications

Microsoft Windows Server
IIS
Customer service
Microsoft SQL Server
Windows
Administrative experience
IT support
B2B
Software testing
IT
Application support
Root cause analysis
BTEC
Communication skills
A Level

Full job description

Technical Support Engineer – (1st Line Support & General Support)
Location: Cardiff (Office-based, 5 days a week)
Salary: £26,225 - £29,000 DOE + up to £3,000 annual bonus
Start Date: June 2026 - August 2026

Are you organised, technically minded, and eager to build a career in a fast-growing tech company? Join our Support Team and take on a varied and impactful role in our technical support desk. With full training, exposure to in-house software, and long-term development opportunities, this is an ideal step into a dynamic application support career.

What You’ll Do:

Act as a key part of our 1st Line Support Team, resolving technical queries from customers
Assist with investigation and root-cause analysis of 2nd Line tickets
Capture, categorise and escalate software support tickets in line with SLAs
Work closely with our technical and development teams to resolve live issues
Support customer system setup and configuration under guidance
Contribute to product testing, customer feedback and continuous improvement initiatives
Provide excellent levels of service to our customers, communicating effectively and professionally.

Requirements

What We’re Looking For:

Interest or experience in IT support, application support, or operational roles
Confident working with technical systems (training provided)
Comfortable with data handling and Microsoft 365 tools
Excellent communication and customer service skills – extremely important as this is a business-to-business role
Process-driven mindset and attention to detail
Problem-solving approach with the ability to work independently
Technical or IT-related qualifications (e.g. BTEC, HND, A-Level IT, Degree, CompTIA) are beneficial but not essential
Experience with support ticketing systems, SQL Server, Windows Server or IIS is a plus
Strong organisational, attention to detail and administrative skills

Benefits

What We Offer:

£26,225 - £29,000 DOE starting salary + up to £3,000 annual bonus
Full training and structured development plan
Clear progression routes into many other roles in the business, including Senior Technical Support Engineer, Technical Engineering, Account Management, Project Management, Product Management or operations roles
Opportunities to specialise in application support, system configuration, software testing or service delivery
25 days holiday + bank holidays
Bonus scheme and regular incentives
Onsite gym, parking, essentials-stocked kitchen, and team socials
A varied, customer-facing role with real impact and responsibility

If you’re looking for a technical and customer minded individual where you help shape our support service and grow into senior and more specialist roles, apply now – we can’t wait to see what you’ll bring!

Location and hours:
Onsite, Eastern Business Park, St Mellons, Cardiff, Wales.

Min Hours 37.5hrs per week, 8.30am to 5pm Monday to Friday, with up to one hour for lunch.

On Site Working:
We’re an office-based team because our culture thrives on collaboration and hands-on support, especially as we grow quickly and onboard new team members. While we don’t offer fully remote or fixed hybrid work, we’re flexible when life happens – ad hoc home working is always an option.

Diversity & Inclusion:
Advanced Secure Technologies is an equal opportunity employer, proud of our ongoing efforts to foster diversity and inclusion. We welcome applicants from all backgrounds and process your personal data in accordance with our Privacy Notice.

Quick apply

Refine Your Search

support engineer jobs in wales

Technical Support Engineer

Ict Engineer

Reliability Engineer

Senior Ict Engineer

Infrastructure Support Engineer | Peiriannydd Cymorth Seilwaith

Technical Support Engineer

Infrastructure Engineer

IT Support Engineer

Product Functional Test Technology Engineer

Site Engineer - South Wales

Civil Engineers - All Levels

SOC Analyst

IT Support Engineer

Design & Development Engineer

Trainee Analyst/Analyst

Multi Skilled Engineer

Assembly Line Supervisor

Open Pit Mining Engineer

Aircraft Maintenance Technician

Product Engineer II – ArcGIS Arcade

I want to receive the latest job alerts for support engineer in wales

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