Relations assistant Work, Jobs in Wallington, Gtl (with Salaries)

Resident Experience Associate
CompassRock International —Croydon
- £29,000 - £30,000 a year
- Weekend availability
- Microsoft Outlook
- Customer service
- Computer literacy
- Annual leave
- Sick pay
Quick apply
8d
EHCP Coordinator Assistant (office based)
Cognus Limited —Wallington
- From £19,792.71 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
11d
SCHOOL BUSINESS MANAGER & EXECUTIVE ASSISTANT TO THE HEAD OF PROVISION
Solid Steps —London
- £46,365 - £52,741 a year
- Full-time
- Hybrid work
- Administrative experience
- Project management
- Human resources
- Free parking
- Annual leave
Quick apply
1d
Guest Relations Assistant - Weekends
Portland Brown —London
- Up to £30,000 a year
- Weekend availability
- CRM software
- Hospitality
- Organisational skills
Employee Relations Assistant
Shoosmiths —London
- Microsoft Office
- Human resources
- Organisational skills
Operations Assistant
JLL —Croydon
- Customer service
- Microsoft Office
- Organisational skills
Admissions Officer
Holmewood House School —Royal Tunbridge Wells
- £25,000 - £27,000 a year
- Part-time
- Administrative experience
- Bachelor's degree
- Organisational skills
- Free parking
- Annual leave
Quick apply
Legal Assistant - Private Client
Russell Cooke —Wandsworth
- Full-time
- Spanish
- No experience needed
- Organisational skills
10d
Employee Relations Assistant Manager-12 month FTC
BDO —London
- Full-time
- Human resources
Events & Team Assistant - Corporate Affairs
TP ICAP —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Office of Regulatory Relations, Administrative Assistant, London
Goldman Sachs —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
Attaché de coopération pour le français (F/H)- Institut français du Royaume-Uni - Londres
Ministère de l'europe et des affaires étrangères —London
5d
Assistant Company Secretary (VN2870)
Marex —London
- Full-time
- Financial services
- Communication skills
Quick apply
Assistant Property Manager
Jukes & Co —London
- £25,000 - £30,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
Quick apply
5d
PR & Influencer Coordinator
Huda Beauty —London
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
- Employee discount
Quick apply
Corporate Assistant
Maples Group - Legal Services —London
- Customer service
- Organisational skills
- Communication skills
- Health & wellbeing programme
- Life insurance
Weekend Guest Experience Coordinator
Portland Brown —London
- Up to £30,000 a year
- Weekend availability
- CRM software
- Hospitality
- Organisational skills
Associate – Client Relations - Benelux
AllianceBernstein —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
People Support Coordinator
art-K —Beckenham
- £29,000 a year
- Full-time
- Microsoft Office
- Travel
- Human resources
- Annual leave
12d
Assistant Underwriter, Marine Hull & Shipbuilding - SCOR Business Solutions (SBS)
SCOR —London
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Office

I want to receive the latest job alerts for relations assistant in wallington, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

relations assistant jobs near wallington, gtl

Resident Experience Associate

CompassRock International
Croydon

Quick apply

Job details

Permanent
£29,000 - £30,000 a year
8 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Private medical insurance
Sick pay

Qualifications

Microsoft Outlook
Customer service
Computer literacy
Microsoft Office
Bachelor's degree
Business
Communication skills

Full job description

Role Summary:

We are seeking a motivated Resident Experience Associate to join our team at one of our high-end Build-to-Rent (BTR) properties in East Croydon, Greater London. The successful candidate will be integral to daily property operations, focusing on resident relations and property management activities. This highly visible role will involve regular interaction with residents, prospective tenants, and visitors, helping ensure the highest levels of resident satisfaction and engagement. Reporting to the Assistant Property Manager, the Resident Experience Associate will assist in managing the property, coordinating contractors, and supporting operational growth.

Company Overview:

CompassRock provides asset and property management services to the rental housing sector. Originally founded in the U.S., the company has expanded to the UK and is rapidly growing its portfolio of Build-to-Rent (BTR) assets across England and Europe. Backed by private equity, CompassRock is in an exciting growth phase, actively acquiring and developing new assets at a fast pace. With an entrepreneurial and innovative culture embedded in its DNA, the company values the dynamic, forward-thinking individuals it employs. As CompassRock continues to expand, there will be abundant opportunities for career advancement and professional development.

Key Responsibilities:

Operational Activities:

Property Oversight: Ensure the property is maintained as a safe and attractive environment for residents
Project Management: Assist the Assistant Property Manager with managing projects, overseeing outsourced services for building maintenance, and ensuring timely, high-quality completion of tasks
Procurement: Collaborate with the procurement team to ensure adequate stock of goods and services for smooth property operations
Inspections: Conduct inventories, move-in and move-out inspections, documenting property conditions.

Customer Service & Resident Relations:

Policy and Standards Adherence: Uphold the company’s customer service standards to deliver high-quality service and resident satisfaction
Issue Resolution: Address resident complaints, escalating issues to Assistant Property Manager when necessary
Resident Engagement Initiatives: Support the planning and execution of community-building activities that foster positive resident relations and engagement
Resident Support: Provide residents with appropriate information throughout the tenancy lifespan, including providing renewal information, ensuring legal requirements are met and answering any questions that might occur during the tenancy lifespan
Relationship Building: Cultivate strong relationships with residents, ensuring professional and prompt communication. Regularly engage with residents and prospective tenants to build strong rapport and trust.

Leasing Support:

Leasing Support: Assist the Leasing team with enquiries and viewings
Enquiries: To qualify and register enquiries and to book viewing appointments at our properties
Viewings: Conduct informative and engaging viewings to prospective tenants being well-equipped to answer any questions regarding the property.

Administrative Support:

Administrative Tasks: Assist the Assistant Property Manager with general administrative duties
Report Preparation: Help prepare property management reports and maintain accurate records of tenant correspondence.

Targets and KPIs:

Work diligently to meet specified targets and Key Performance Indicators (KPIs) set by the management team.

Skills:

Communication skills: Both written and verbal, for interacting with residents, staff, and external stakeholders (essential)
Problem-Solving: Strong abilities in addressing resident disputes (essential)
Customer Service: Demonstrated experience in delivering exceptional customer service (essential)
Computer Literacy: While training on our property management systems will be provided, we require that the applicant be proficient with Microsoft Office and Outlook and have an aptitude for learning new software (essential)
Knowledge of Property Law: Familiarity with local building regulations and property licensing (desired).

Personal Qualities:

Attention to detail: Demonstrated focus on quality and compliance in previous work or education (desired)
Proactive and initiative-driven: Able to foresee potential issues and address them before they escalate (desired)
Flexibility: Ability to adapt to changing circumstances, particularly in a fast-paced property environment (desired)
Positive, 'can-do' attitude: Critical in managing teams and delivering top service to residents (essential).

Person Specifications:

Qualifications: Bachelor’s degree in business administration, or a related field (desired)
Professional certifications such as: a) ARLA membership; b)The Property Institute (TPI) or IRPM Membership (desired).

Remuneration / Bonuses / Benefits

Base salary: £30,000
Bonus: Discretionary Bonus Scheme
Benefits: 25 days of annual leave + Bank Holiday; Private health insurance; Nest Pension Scheme; Cycle to Work Scheme; Company Sick Pay.

Working Hours:

4-day working week (48 hours) including weekend work (Saturday and Sunday) with 3 days off working on a rota basis;

Location: This position is required to work on site.

Equal Opportunities Statement

We are an Equal Opportunities Employer, committed to creating an inclusive, diverse, and equitable workplace. We provide equal opportunities for everyone and offer reasonable adjustments to ensure all candidates have a fair chance during the recruitment process.

Company Overview

CompassRock provides asset and property management services to the rental housing sectors. Originally founded in the U.S., the company has expanded to the UK and is rapidly growing its portfolio of Build-to-Rent (BTR) assets across the UK and Ireland. Backed by private equity, CompassRock is in an exciting growth phase, actively acquiring and developing new assets at a fast pace. With an entrepreneurial and innovative culture embedded in its DNA, we value the dynamic, forward-thinking individuals it employs.

Quick apply

Refine Your Search

relations assistant jobs in wallington, gtl

Resident Experience Associate

EHCP Coordinator Assistant (office based)

SCHOOL BUSINESS MANAGER & EXECUTIVE ASSISTANT TO THE HEAD OF PROVISION

Guest Relations Assistant - Weekends

Employee Relations Assistant

Operations Assistant

Admissions Officer

Legal Assistant - Private Client

Employee Relations Assistant Manager-12 month FTC

Events & Team Assistant - Corporate Affairs

Office of Regulatory Relations, Administrative Assistant, London

Attaché de coopération pour le français (F/H)- Institut français du Royaume-Uni - Londres

Assistant Company Secretary (VN2870)

Assistant Property Manager

PR & Influencer Coordinator

Corporate Assistant

Weekend Guest Experience Coordinator

Associate – Client Relations - Benelux

People Support Coordinator

Assistant Underwriter, Marine Hull & Shipbuilding - SCOR Business Solutions (SBS)

I want to receive the latest job alerts for relations assistant in wallington, gtl

Related Searches

Explore jobs in more locations

Company Overview

Jobseeker tools

Employer Tools

Browse

Stay Connected