Service desk Work, Jobs in Wallisdown, Dor (with Salaries)

IT Support Analyst (1st Line)
Photo Experience —Poole
- From £12.71 an hour
- Part-time
- Software troubleshooting
- Windows
- Linux
- Free parking
- Flexitime
Quick apply
12h
Service Desk Analyst
Unicard —Poole
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
IT Administrator
Coles Miller Solicitors LLP —Poole
- From £24,000 a year
- Full-time
- Customer service
- Travel
- Computer networking
- Free parking
- Employee discount
Quick apply
5d
Project Engineer
CS Group —Ringwood
- £36,000 - £40,000 a year
- Full-time
- Azure
- ERP systems
- Windows
Quick apply
IT Administrator
Coles Miller Solicitors —Poole
- Customer service
- Travel
- Computer networking
- Free parking
- Employee discount
4d
IT Operations Manager
Lester Aldridge —Bournemouth
- Azure
- IT
- Communication skills
2nd Line Technical Analyst
Xerox —Southampton
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
4d
Senior IT Analyst
Spectrum Geosurvey Limited —Lymington
- £28,000 - £32,000 a year
- Full-time
- Windows
- Microsoft Office
- SQL
- Free parking
- Annual leave
Quick apply
Network Engineer
The Peninsular and Oriental Steam Navigation Company —Southampton
- Computer networking
- IT
- Communication skills
Quick apply
5d
IT Systems and End User Administrator (1 Year FTC)
IMI Plc - Legacy Precision —Poole
- Full-time
- Organisational skills
- IT
- Communication skills
IT Systems and End User Administrator (1 Year FTC)
IMI Process Automation —Poole
- Organisational skills
- IT
- Communication skills
Quick apply
14d
IT Systems and End User Administrator (1 Year FTC)
IMI plc —Poole
- Full-time
- Organisational skills
- IT
- Communication skills

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IT Support Analyst (1st Line)

Photo Experience
Poole

Quick apply

Job details

Permanent | Part-time
From £12.71 an hour
12 hours ago

Benefits

Free parking
Casual dress
Flexitime
Work from home
Company events
On-site parking

Qualifications

Software troubleshooting
Windows
Technical support
IT support
Linux

Full job description

About the Role

We're looking for an outgoing, customer-focused 1st Line IT Support Analyst to join our support team. You'll be the first point of contact for our staff and customers, helping people through technical problems over the phone, by email, and through our ticketing system.

This role is making sure people get fast, friendly help. As well as work from the UK office, you'll also work independently some of the time, so you'll need to be confident sorting things out on your own and know when to bring in the senior engineers. A majority of working pattern is in evenings and weekends,

What You'll Be Doing

Your days will be a mix of:

Answering incoming support calls and giving first-line technical help
Logging, prioritising, and managing incidents through the helpdesk system
Troubleshooting hardware, software, and operating system issues
Supporting internal staff and external customers with day-to-day IT queries
Escalating complex issues to senior engineers when needed
Keeping accurate records of support requests and resolutions

In short: you'll be the friendly voice that keeps things running,

Who You Are

You're outgoing, patient, and genuinely enjoy helping people, even when they're stressed or unsure what's wrong. You've got a confident telephone manner, strong troubleshooting instincts, and you stay calm under pressure.

You'll have previous experience in IT support, service desk, or helpdesk work, and be comfortable supporting Microsoft Windows, servers, and storage devices. Experience with Linux, ticketing systems, or supporting remote users is a bonus, but not essential what matters most is your attitude, reliability, and willingness to learn.

You'll need to be able to work independently during evening and weekend shifts, with good organisation and attention to detail.

What's in It for You

Be part of an exciting and fun team that's rapidly growing
Exposure to a wide range of technologies and customer environments
Competitive rates based on experience
Ongoing training and development opportunities
A friendly and supportive working environment
Clear opportunities to progress as the business grows

Interested?

If you like helping people, solving problems, and being the calm voice on the other end of the phone, we'd love to hear from you.

Apply with your CV or drop us a message, and let's talk.

Pay: From £12.71 per hour

Benefits:

Casual dress
Company events
Flexitime
Free parking
On-site parking
Work from home

Application question(s):

Are you based in the Poole area?

Experience:

IT support: 1 year (preferred)

Work Location: Hybrid remote in Poole BH16 6JL

Quick apply

Refine Your Search

service desk jobs in wallisdown, dor

IT Support Analyst (1st Line)

Service Desk Analyst

IT Administrator

Project Engineer

IT Administrator

IT Operations Manager

2nd Line Technical Analyst

Senior IT Analyst

Network Engineer

IT Systems and End User Administrator (1 Year FTC)

IT Systems and End User Administrator (1 Year FTC)

IT Systems and End User Administrator (1 Year FTC)

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