Ecommerce, customer experience & ux executive Work, Jobs in Waterbeach, Cam (with Salaries)

Ecommerce, Customer Experience & UX Executive
shopcoffee.co.uk —Milton
- £27,000 - £32,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
Ecommerce & Digital Marketing Executive
shopcoffee.co.uk —Milton
- £27,000 - £35,000 a year
- Full-time
- Hospitality
- Sales
- English
- Free parking
- Employee discount
Quick apply
eCommerce Growth Director UK & ROI
Worldpay (UK) Limited —Cambridge
- Bachelor's degree
- Organisational skills
Quick apply
eCommerce Platform Partner Manager UK & ROI
Worldpay (UK) Limited —Cambridge
- Bachelor's degree
- Communication skills
Quick apply
eCommerce Migrations Director UK & ROI
Worldpay (UK) Limited —Cambridge
- Bachelor's degree
- Organisational skills
Quick apply
Digital Marketing & Ecommerce Executive / Manager
TYGA Store —Cambridge
- £27,000 - £32,000 a year
- Full-time
- English
- Driving
- IT
- Free parking
- Employee discount
Quick apply
Associate Director of Consumer Products (Merchandise, Licensing & Partnership)
Jagex: The RuneScape Company —Cambridge
- Full-time
- Hybrid work
- Merchandising
- Annual leave
- Employee assistance programme
Quick apply
Associate Director of Consumer Products (Merchandise, Licensing & Partnership)
Jagex —Cambridge
- Full-time
- Merchandising
- Annual leave
- Employee assistance programme
ECRM Manager
Huws Gray Group —Pampisford
- Communication skills
- Marketing
- Employee discount
10d
Lead – Partnerships (Agency & Strategic Alliances)
RemoteStar —Cambourne
- Full-time
- Remote
- Business development
- Mentoring
- Communication skills
Customer Service Buyer
The Saddle Bank —Peterborough
- £30,000 - £34,000 a year
- Full-time
- Customer service
- Product management
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Customer Care Associate
Origin UK Operations and Origin Amenity —Finchingfield
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
4h
Software Engineer - Java
Worldpay (UK) Limited —Cambridge
- Oracle
- Java
- SQL
Quick apply
Pet Portrait Embroidery Artist (Entry-level)
Lucy and Lola Shop —Cambridge
- £14 an hour
- Full-time
- No experience needed
- Warehouse experience
- Annual leave
Quick apply
Software Engineer - Java - Cambridge
Worldpay (UK) Limited —Cambridge
- Java
- SQL
- Bachelor's degree
Quick apply
Picker/Packer
Storfil Fulfilment —Saffron Walden
- £13 - £14 an hour
- Full-time
- Heavy lifting
- Forklift
- Organisational skills
- Free parking
Quick apply
8d
Pet Portrait Embroidery Artist - Apprenticeship (Entry-level)
Lucy and Lola Shop —Cambridge
- £8 an hour
- Full-time
- No experience needed
- Warehouse experience
- In-person
Quick apply
eCommerce Migration Activation Executive
Worldpay (UK) Limited —Cambridge
Quick apply
7d
Merchant Success Manager - eCommerce
Worldpay (UK) Limited —Cambridge
- Communication skills
Quick apply
7d

I want to receive the latest job alerts for ecommerce, customer experience & ux executive in waterbeach, cam

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

ecommerce, customer experience & ux executive jobs near waterbeach, cam

Ecommerce, Customer Experience & UX Executive

shopcoffee.co.uk
Milton

Quick apply

Job details

Permanent | Full-time
£27,000 - £32,000 a year

Benefits

Cycle to work scheme
Company pension
Private medical insurance
Employee discount
On-site parking

Qualifications

Hospitality
Branding
Driving Licence
Sales
Customer service
English
Driving
Coffee experience
UX
Conversion optimisation

Full job description

Ecommerce Operations & Customer Experience Executive

We are looking for a commercially driven Ecommerce Operations & Customer Experience Executive to join our growing specialty coffee business. This is a hands-on role for someone who thrives in ecommerce, customer experience, website management, and business operations.

Your primary objective will be to maintain and optimise ecommerce operations, improve customer experience, support online growth, and ensure the smooth day-to-day running of ecommerce and operational processes.

A passion for coffee, specialty products, branding, and customer experience is highly valued — someone who genuinely enjoys the coffee industry and understands how strong branding and great customer experience drive loyalty and sales.

Key Responsibilities

Ecommerce & Website Management

Manage and optimise ecommerce platforms, product pages, collections, and customer journeys
Structure and maintain accurate product information, pricing, merchandising, and website content
Improve website UX, conversion rates, navigation, and overall customer experience
Handle website updates, landing pages, promotions, and onsite content
Analyse customer behaviour, website analytics, and sales performance to identify growth opportunities
Monitor competitors, market trends, pricing, and product positioning

Customer Experience & Business Operations

Handle customer enquiries via phone, email, and live chat with professionalism and efficiency
Manage retail, B2B, warranty, delivery, and product-related enquiries
Coordinate installation bookings, leasing, and trade enquiries
Work closely with warehouse and operations teams during busy periods
Handle shipping quotes, stock coordination, and operational tasks when required
Contribute across the business where needed in a growing, fast-moving environment

What We’re Looking For

Strong experience in ecommerce and digital systems
Understanding of ecommerce growth, conversion optimisation, customer retention, and online sales strategy
Confidence managing ecommerce platforms and digital systems
Strong commercial awareness and data-driven decision making
Highly organised, proactive, and capable of managing multiple priorities
Professional communicator with strong customer service skills
Motivated, adaptable, and capable of taking ownership
Passion for coffee, hospitality, specialty products, or premium brands is a strong advantage

Experience

WooCommerce, Shopify, or similar platforms
Experience within coffee, hospitality, retail, or premium consumer brands

What We Offer

A key role within a growing specialty coffee business
Opportunity to directly influence online growth and business performance
Collaborative and ambitious working environment
Long-term progression opportunities within the company

Pay: £27,000.00-£32,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
On-site parking
Private medical insurance

Ability to commute/relocate:

Milton CB24 6AT: reliably commute or plan to relocate before starting work (required)

Application question(s):

A customer orders coffee equipment online and receives a delayed delivery with poor communication. How would you turn that experience into a positive one?

Experience:

Customer service: 1 year (preferred)

Language:

English (required)

Licence/Certification:

Driving Licence (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

ecommerce, customer experience & ux executive jobs in waterbeach, cam

Ecommerce, Customer Experience & UX Executive

Ecommerce & Digital Marketing Executive

eCommerce Growth Director UK & ROI

eCommerce Platform Partner Manager UK & ROI

eCommerce Migrations Director UK & ROI

Digital Marketing & Ecommerce Executive / Manager

Associate Director of Consumer Products (Merchandise, Licensing & Partnership)

Associate Director of Consumer Products (Merchandise, Licensing & Partnership)

ECRM Manager

Lead – Partnerships (Agency & Strategic Alliances)

Customer Service Buyer

Customer Care Associate

Software Engineer - Java

Pet Portrait Embroidery Artist (Entry-level)

Software Engineer - Java - Cambridge

Picker/Packer

Pet Portrait Embroidery Artist - Apprenticeship (Entry-level)

eCommerce Migration Activation Executive

Merchant Success Manager - eCommerce

I want to receive the latest job alerts for ecommerce, customer experience & ux executive in waterbeach, cam

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected