Director, customer solutions currency and secure documents Work, Jobs in Watton, Ery (with Salaries)

Director, Customer Solutions - Currency and Secure Documents
Authentix, Inc. —York
- £90,000 - £115,000 a year
- Hybrid work
- Sales
- Engineering
- Product management
Quick apply
3d
Assistant Director of Research & Development
Humber Teaching NHS Foundation Trust —Kingston upon Hull
- £79,504 - £91,609 a year
- Full-time
- Management
- Contracts
- Communication skills
5d
Global Director of Innovation & Artificial Intelligence
Croda International Plc —Goole
- Mentoring
- Leadership
Global IT Strategy & Transformation Director
Croda —Goole
- Hybrid work
- Travel
- IT
- Negotiation
Head of Marketing, Communications and Fundraising
Saint Catherine's Hospice —Scarborough
- £60,000 a year
- Full-time
- Communication skills
Quick apply
14d
Head of Accommodation
University of York —University of York
- £58,225 - £67,468 a year
- Full-time
- University
Global IT Strategy & Transformation Director
Croda International Plc —Goole
- Hybrid work
- Travel
- IT
- Negotiation
Director of Finance and Operations
Tranby —Kingston upon Hull
- From £60,000 a year
- Full-time
- Bachelor's degree
- Financial services
- Leadership
- Free parking
- Store discount
Quick apply
7d
Global Director of Innovation & Artificial Intelligence
Croda —Goole
- Mentoring
- Leadership
Finance Director
Tate Europe —Kingston upon Hull
- Full-time
- Travel
- Organisational skills
- Leadership
- Annual leave
Quick apply
Growth Marketing Director
Summit Media 2.0 Ltd —Kingston upon Hull
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Negotiation
- Flexible schedule
Quick apply
Operations Director – Rail
Spencer Group —Kingston upon Hull
- Management
- IT
Head of Sector Sales - Defence
ARCO Limited —Kingston upon Hull
- Remote
- Leadership
- Employee assistance programme
- Employee discount
Partner & Head of Employment
Bridge McFarland —Kingston upon Hull
- Full-time
- Communication skills
Quick apply
Head of Housekeeping - Care Home
Barchester Healthcare —Bridlington
- Hotel
- Leadership
- Communication skills
- Employee discount
- Referral programme
Quick apply
6d
Deputy Director of Music - Assistant Organist
Hull Minster —Kingston upon Hull
- £34,434 a year
- Part-time
- In-person
- Teaching
- Free parking
Quick apply
Security Print Sales Director
Authentix, Inc. —York
- Full-time
- Sales
- Marketing
- Engineering
Quick apply
Nursery Manager - Head of Nursery Sand Hutton
Little Years Nursery —York
- £30,000 - £38,000 a year
- Full-time
- Childcare
- Leadership
- Communication skills
- Employee discount
- Referral programme
Quick apply
13d

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director, customer solutions currency and secure documents jobs near watton, ery

Director, Customer Solutions - Currency and Secure Documents

Authentix, Inc. -
York

Quick apply

Job details

£90,000 - £115,000 a year
3 days ago

Qualifications

Authentication
Sales
Engineering
Product management
Usability
Marketing

Full job description

Title: Director, Customer Solutions – Currency and Secure Documents

Work Location: United Kingdom

Division & Department: Research & Development

Position Reports to: SVP, Product & Commercial

COMPANY VALUES

All Authentix employees are expected to embrace our Company values in the performance of their respective tasks and duties.

Always with integrity.......Authentixians value:

Dedicate ourselves to our customers’ success
Compete and win with integrity
Create innovative solutions with science and technology
Team and collaborate with accountability

JOB SUMMARY

The Customer Solutions Director owns the strategy, development, and commercial success of products and solutions across the Currency and Secure Documents sectors. This hybrid role combines end-to-end product lifecycle management with commercial accountability, ensuring that Authentix’s solutions not only meet customer and market needs but also deliver strong business value. The role requires close collaboration with customers, internal product/R&D/operations teams, and commercial functions to define, position, and deliver differentiated solutions.

SUMMARY OF ESSENTIAL JOB FUNCTIONS

The essential functions listed below are representative of the functions that must be performed in order to satisfactorily fulfill the purpose of this job. Additional functions and duties may be assumed or assigned from time to time.

Product Management

Own the end-to-end lifecycle of assigned products and solutions, from concept through launch, adoption, and continuous improvement.Define and communicate the product roadmap, balancing customer input, market trends, and business priorities.
Gather, analyze, and translate customer and market requirements into clear product specifications.
Prioritize product features and enhancements, maintaining a backlog aligned with strategic objectives.
Act as the internal voice of the customer to drive usability, quality, and customer experience.
Monitor product performance, adoption, and ROI, defining KPIs and making recommendations for enhancements or retirements.

Commercial Management

Own the commercial strategy for assigned products, including pricing, margin optimization, and revenue growth.
Support pre-sales and bid activity, providing technical input for proposals, tenders, and solution positioning.
Work with sales and business development to identify and capture upsell, cross-sell, and bundling opportunities.
Develop business cases for new product investment or enhancement, ensuring alignment with financial and strategic objectives.
Act as a key relationship manager for priority accounts, ensuring customer satisfaction and identifying growth opportunities.
Support executive decision-making with market intelligence, competitor analysis, and commercial insights.

Key Interfaces:

External: Central banks, issuing authorities, secure document printers, key customer accounts.
Internal: Product Management, R&D, Technical Operations, Manufacturing, Commercial (Sales & BD), Marketing, Finance, Executive Leadership.

KNOWLEDGE, SKILLS AND ABILITIES

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required to satisfactorily perform the essential functions of this job.

Minimum 10 years in a customer facing, product and/or technical role within the currency, secure document, or high-security printing sectors.
Proven experience delivering or supporting complex technical solutions in highly regulated environments.
Strong knowledge of banknote or secure document products, including design, production, and authentication methods.
Experience supporting sales processes, tenders, and solution development.
Demonstrated ability to manage cross-functional projects and influence without direct authority.
Excellent communication, relationship-building, and problem-solving skills.

Preferred:

Background in product management, technical sales, or solution engineering.
Familiarity with authentication technologies, overt/covert security features, or detection systems.
Degree in engineering, science, design, or a related technical field is an advantage.

Quick apply

Refine Your Search

director, customer solutions currency and secure documents jobs in watton, ery

Director, Customer Solutions - Currency and Secure Documents

Assistant Director of Research & Development

Global Director of Innovation & Artificial Intelligence

Global IT Strategy & Transformation Director

Head of Marketing, Communications and Fundraising

Head of Accommodation

Global IT Strategy & Transformation Director

Director of Finance and Operations

Global Director of Innovation & Artificial Intelligence

Finance Director

Growth Marketing Director

Operations Director – Rail

Head of Sector Sales - Defence

Partner & Head of Employment

Head of Housekeeping - Care Home

Deputy Director of Music - Assistant Organist

Security Print Sales Director

Nursery Manager - Head of Nursery Sand Hutton

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