Support Technician
Jonas Software —Milton Keynes
- Full-time
- Communication skills
IT Support Engineer – 1st Line (Managed Service Provider)
Vizion 4 IT Ltd —Milton Keynes
- £28,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Annual leave
Quick apply
2d
Technical Support Analyst
Red Bull Technology Group —Milton Keynes
- Full-time
- ERP systems
- Analysis skills
- Organisational skills
8d
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
MDM IT Support
NHS Professionals —Aylesbury
- £14.89 - £16.93 an hour
- Temporary
- Travel
Quick apply
4d
IT Administrator
Hays —Milton Keynes
- £17.50 - £18.00 an hour
- Monday to Friday
- Azure
- Scripting
- IT
3h
IT Support
Target Maintenance —Silsoe
- £27,000 - £28,000 a year
- 8 hour shift
- Windows
- Microsoft Office
- IT
- Free parking
Quick apply
8d
1st line Support Engineer
Ekco —Milton Keynes
- Azure
- Microsoft Office
- Time management
- Annual leave
- Employee assistance programme
Quick apply
14d
Digital Skills Officer
Citizens Advice —Milton Keynes
- £16,258.24 a year
- Communication skills
1d
Second Line Technical Support Analyst
Kinetic Software —Milton Keynes
- £32,000 - £39,000 a month
- Hybrid work
- Azure
- SQL
- Communication skills
- Employee assistance programme
- Employee discount
IT Support Assistant
Kinetic Software —Milton Keynes
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Azure
- Employee assistance programme
- Employee discount
Junior IT Support Technician
Haus of HR —Olney
- £25,000 - £27,000 a year
- Full-time
- Microsoft Outlook
- Computer networking
- SharePoint
Quick apply
9d
Technical Support & Calibration Technician (Office-Based and Part-time)
Natus Sensory —Bicester
- Part-time
- Microsoft Excel
- Communication skills
- Flexible schedule
2d
Service Desk Engineer
Advania —Milton Keynes
- £26,000 - £28,000 a year
- Hybrid work
- Microsoft Powerpoint
- Azure
- Microsoft Outlook
2d
Junior IT Technical Support
BA International —Northampton
- Full-time
- ERP systems
- Analysis skills
- Computer networking
IT Hardware Technician – Refurbishment & Progression Role
Cybist Online —Northampton
- £23,500 - £27,000 a year
- Full-time
- Schematics
- Sales
- In-person
Quick apply
Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Salesforce
- Microsoft Office
- Analysis skills
IT Helpdesk Technician Apprentice
QA Apprenticeships —Milton Keynes
- £16,000 a year
- Full-time
- IT
- Communication skills
- Employee assistance programme
- Employee discount
IT Executive
Step Change Outsourcing —Stevenage
- £30,000 a year
- Full-time
- SQL
- Computer networking
- In-person
- Free parking
- Referral programme
Quick apply
10d
On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
- £32,995 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
3d

I want to receive the latest job alerts for technical support in wavendon, bkm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near wavendon, bkm

Support Technician

Jonas Software -
Milton Keynes

Apply Now

Job details

Full-time

Qualifications

IT support
Root cause analysis
Communication skills
Help desk

Full job description

Job Description:

Support Technician

MWC Partners are the UK’s leading independent reseller of Cegid Retail, the omnichannel POS solution for fashion and specialty retail.

Our services range from supporting feasibility studies and system design through to functional requirement workshops, system configuration, hardware procurement, and comprehensive testing ahead of installation and ongoing support.

In addition to delivering these services across the Cegid community, we also provide hardware procurement and installation for other leading POS platforms, including LS Retail, Microsoft Dynamics 365, and Retail-J.

We are also specialists in retail payments technology, with deep expertise in integrating point-of-sale software with payment systems for global payment service providers—all backed by our commitment to service excellence.

About the role

We’re looking for a proactive Support Analyst to join our growing team. You’ll be the first point of contact for customers, helping resolve technical issues and ensuring their retail systems operate smoothly.

This is a fast-paced, customer-facing role where you’ll take ownership of issues and see them through to resolution.

Key responsibilities

Act as the first point of contact for technical support queries via phone and email
Diagnose and resolve hardware, software, and network issues
Log and manage support tickets, ensuring all key information is captured
Take ownership of issues through to resolution, keeping customers updated
Escalate complex issues to internal teams with clear and detailed handovers
Monitor Service Level Agreements (SLAs) and proactively manage risks
Deliver a high standard of customer service at all times
Identify recurring issues and support root cause analysis
Ensure compliance with health and safety standards
Participate in an on-call rota which is- 1 in 3 weeks of evening on-call and 1 in 6 weekends.

What we’re looking for

Excellent written and verbal communication skills
Strong problem-solving ability
Ability to work independently and under pressure
Experience with Microsoft OS and Office applications
Awareness of the retail environment
Experience in a helpdesk or IT support environment would be advantageous.

Business Unit:

MWC Partners Ltd

Scheduled Weekly Hours:

37.5

Number of Openings Available:

Worker Type:

Regular

Career Site:

More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

IS THIS YOU?

Apply Now

Refine Your Search

technical support jobs in wavendon, bkm

Support Technician

IT Support Engineer – 1st Line (Managed Service Provider)

Technical Support Analyst

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

MDM IT Support

IT Administrator

IT Support

1st line Support Engineer

Digital Skills Officer

Second Line Technical Support Analyst

IT Support Assistant

Junior IT Support Technician

Technical Support & Calibration Technician (Office-Based and Part-time)

Service Desk Engineer

Junior IT Technical Support

IT Hardware Technician – Refurbishment & Progression Role

Technical Support Center Engineer

IT Helpdesk Technician Apprentice

IT Executive

On-Site 1st/2nd Line Support Technician

I want to receive the latest job alerts for technical support in wavendon, bkm

Related Searches

Explore jobs in more locations

Job Description:

Support Technician

Business Unit:

Scheduled Weekly Hours:

Number of Openings Available:

Worker Type:

Career Site:

More About Jonas Software:

IS THIS YOU?

Jobseeker tools

Employer Tools

Browse

Stay Connected