Field support Work, Jobs in West Burton (with Salaries)

Technical Support Specialist (Hybrid)
CameraMatics —Darlington
- Hybrid work
- Computer Science
- Organisational skills
- Communication skills
11d
Development Management Team Manager
North Yorkshire Council —Northallerton
- £51,356 - £55,539 a year
- Hybrid work
- Microsoft Office
- Project management
- Presentation skills
- Annual leave
7d
Pest Control Job Technician
Rentokil Initial Group —Northallerton
- £27,788 - £32,000 a year
- Overtime
- Customer service
- Driving
- Communication skills
- Relocation assistance
- Annual leave
Quick apply
Blossom Home Care ( Care Assistant )£17 per hour (Female Only)
Blossom Home Care Ltd —Northallerton
- £17 an hour
- Part-time
- English
- Driving
- IT
Quick apply
Head of Demand Generation
CameraMatics —Darlington
- £60,000 - £75,000 an hour
- Full-time
- Hybrid work
- Salesforce
- SQL
- Analysis skills
Quick apply
3h
Sales Executive (home-based/field-based)
Logisnext —Darlington
- £35,308 a year
- Full-time
- Sales
- Microsoft Office
- Negotiation
- Annual leave
Quick apply
14d
Business Development Manager (BDM) - Darlington - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Darlington
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Process Technologist
GlaxoSmithKline —Barnard Castle
- Full-time
- Doctoral degree
- Engineering
- Master's degree
6d
Safety Specialist
Amazon UK Services Ltd. - A10 —Darlington
- Full-time
- English
- Team management
- No degree
12d
Health Squad Practitioner
Denmark Street Surgery —Darlington
- £13.17 - £14.05 an hour
- Part-time
- In-person
- Communication skills
- School
Quick apply
1d
Market Research Interviewer - Part Time - Car Required
IpsosmoriTelephone —Darlington
- £14.01 an hour
- Part-time
- Employee discount
Retail Merchandiser
Service Innovation Group UK —Richmond
- Up to £15 an hour
- Management
QC Microbiologist
Dechra Pharmaceuticals PLC —Skipton
- £28,500 a year
- Laboratory experience
- Bachelor's degree
- Free parking
- Annual leave
6d
Mobile Care Assistant
McCarthy & Stone —Settle
- £14.50 an hour
- Part-time
- Travel
- Employee discount
- Life insurance
Quick apply
Magnets Engineering Manager
UK Atomic Energy Authority —West Burton
- Full-time
- Engineering
- Leadership
- Annual leave
- Employee assistance programme
Home Manager - North Allerton
Hill Care —Northallerton
- Up to £60,000 a year
- Full-time
- Nursing
- Free parking
- Flexible schedule
Quick apply
8d
Regional Sales Executive
Brakes —Darlington
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Global Content and Communications Manager
CameraMatics —Darlington
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Sales
- In-person
Quick apply
3h
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Darlington
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
6d
Managing Director MHT (m/f/d)
MHT Technology —Melsonby
- Full-time
- Sales
- Engineering
- Business
2d

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field support jobs near west burton

Technical Support Specialist (Hybrid)

CameraMatics -
Darlington

Apply Now

Job details

11 days ago

Qualifications

Computer Science
Technical support
Organisational skills
Communication skills
Information Technology

Full job description

Who we are

We’re on a mission to transform how fleets operate, using cutting-edge camera technology, AI, machine learning and telematics to make roads safer and businesses smarter.

As an award-winning SaaS company in a high-growth phase, we’re scaling fast and expanding into new markets worldwide. Our technology gives fleet operators real-time visibility, reduces risk, improves efficiency, and helps set new safety standards across the industry.

Join a global, ambitious team and be part of what's next!

The Role

As a Technical Support Specialist at CameraMatics, you will be the first point of contact for our customers, guiding them through technical challenges and ensuring their satisfaction. You will play a crucial role in troubleshooting issues, providing timely solutions, and contributing to the overall success of our customers' experience with our products.

What you'll do

Deliver exceptional first-line technical support to customers through phone, email, and other communication channels, ensuring a professional, responsive, and customer-focused experience.
Investigate, diagnose, and resolve technical issues relating to Cameramatics products and services, applying a structured and methodical approach to troubleshooting.
Accurately document customer interactions, technical issues, troubleshooting steps, and resolutions within the ticketing system to maintain high-quality support records and knowledge sharing.
Work closely with cross-functional teams, including Engineering, Product, and Customer Success, to resolve complex technical challenges and ensure timely issue resolution.
Manage issue escalation processes effectively, ensuring unresolved cases are routed to the appropriate teams while maintaining clear communication and ownership through to resolution.
Identify recurring issues, trends, and opportunities for improvement, providing actionable feedback to support product enhancements, operational efficiencies, and an improved customer experience.
Contribute to the development and maintenance of technical documentation, knowledge base articles, troubleshooting guides, and customer training materials to promote self-service and knowledge sharing.
Support a global customer base by participating in a shift-based support rota, demonstrating flexibility and adaptability to work alternative hours as required to meet business and customer needs.
Take ownership of customer issues from initial contact through to resolution, ensuring customers are kept informed and receive timely updates throughout the support journey.
Continuously develop technical knowledge and product expertise, staying up to date with new features, technologies, and industry developments to provide best-in-class customer support.

What we’re looking for

2+ years of experience in a technical support or customer-facing technical role, ideally within a software or technology environment.
A strong interest in technology and problem-solving, with a solid understanding of computer systems, networking, and troubleshooting. A degree in Computer Science, Information Technology, or a related field is welcome but not essential.
Experience using diagnostic tools, remote support technologies, and structured troubleshooting approaches to investigate and resolve issues effectively.
Strong written and verbal communication skills, with the ability to explain technical concepts clearly and confidently to both technical and non-technical audiences.
A customer-focused mindset, with a genuine passion for delivering a positive customer experience and helping users find the right solutions.
The ability to work independently while also collaborating effectively with colleagues in a fast-paced and evolving environment.
Strong organisational skills, attention to detail, and the ability to manage multiple priorities while maintaining a high standard of work.

Why Join CameraMatics?

High-growth global SaaS company
Collaborative team culture, fast moving & focused on quality
Opportunity to grow with a scaling business
Hybrid working: 4 days in office, 1 day working remote

Apply Now

Refine Your Search

field support jobs in west burton

Technical Support Specialist (Hybrid)

Development Management Team Manager

Pest Control Job Technician

Blossom Home Care ( Care Assistant )£17 per hour (Female Only)

Head of Demand Generation

Sales Executive (home-based/field-based)

Business Development Manager (BDM) - Darlington - Circa 41k Package- 53k OTE Uncapped

Process Technologist

Safety Specialist

Health Squad Practitioner

Market Research Interviewer - Part Time - Car Required

Retail Merchandiser

QC Microbiologist

Mobile Care Assistant

Magnets Engineering Manager

Home Manager - North Allerton

Regional Sales Executive

Global Content and Communications Manager

Graduate OPS Area/Shift Manager - UK , Amazon Operations

Managing Director MHT (m/f/d)

I want to receive the latest job alerts for field support in west burton

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