Intent HQ redefines customer understanding for the agentic era, enabling enterprises to influence customer decisions at the moments that determine growth, loyalty, and competitive advantage. As the Human-to-AI Context Company, we offer groundbreaking AI technology that creates the missing context of human behaviour and individuality, transforming data into confident decisions that reflect how people actually act in the real world. We enable brands to Act With Intent.
Trusted by global enterprises, Intent HQ manages 325M+ profiles and processes 250B events daily. We won AI Business of the Year (National AI Awards 2025), Analytics Company of the Year (British Data Awards 2025), and winner of Best AI Ethics & Diversity Strategy (AI World Series Awards 2025), recognising Intent HQ’s AI innovation, analytics excellence, and ethical leadership. Intent HQ is a proven partner for leaders seeking measurable growth, faster decision velocity, and responsible AI-driven advantage.
To learn more, visitwww.intenthq.com
Exciting Work Environment: Work on cutting-edge technology at the intersection of AI and data analytics.
Impactful Role: Directly influence the company’s legal and risk management strategies.
Growth Opportunities: Advance your career in a fast-paced, innovative industry.
Hybrid working: Based in our London office 2-3 days per week and the rest of the week remote, depending on your location.
Intent HQ is seeking a Project Coordinator Intern to support the Senior Delivery Manager (SDM) responsible for our MTN Nigeria and MTN South Africa accounts.
The role will provide essential operational and administrative support across delivery activities, enabling the SDM to focus on customer management, strategic priorities and delivery leadership. The intern will take ownership of high-volume, time-sensitive coordination tasks that are critical to the smooth running of the MTN delivery portfolio.
This is a rolling 6-week contract with immediate start.
Track actions, risks, dependencies and deliverables across MTN Nigeria and MTN South Africa engagements.
Proactively follow up with internal stakeholders to ensure actions are completed on time.
Escalate overdue actions and highlight delivery risks to the SDM.
Maintain delivery plans, trackers and project schedules.
Gather data from internal teams and systems to support customer reporting requirements.
Produce weekly and monthly status reports for internal and customer audiences.
Maintain delivery dashboards and reporting packs.
Ensure project documentation remains accurate, up to date and accessible.
Manage routine client communications on behalf of the SDM.
Coordinate information requests, updates and follow-ups with customer stakeholders.
Support preparation of meeting materials, presentations and customer updates.
Ensure actions and decisions from customer meetings are captured and communicated effectively.
Schedule and coordinate meetings across multiple stakeholders and time zones.
Prepare agendas and capture meeting minutes.
Maintain project repositories, documentation and governance records.
Support general delivery administration and operational activities as required.
Excellent organisational and coordination skills.
Strong written and verbal communication skills.
High attention to detail and ability to manage multiple priorities simultaneously.
Strong proficiency in Microsoft Office, Google Workspace and spreadsheet-based reporting.
Ability to work independently and follow through on actions.
Comfortable engaging with both internal teams and customer stakeholders.
Experience supporting projects, PMOs, delivery teams or customer-facing operations.
Familiarity with project management tools such as Jira, Asana, Monday.com or similar.
Experience creating reports, dashboards and management summaries.
Interest in telecommunications, SaaS, AI or data analytics.
Highly organised and dependable.
Proactive and comfortable chasing actions to completion.
Strong sense of ownership and accountability.
Professional and confident communicator.
Able to remain calm and effective in a fast-paced environment.
Positive, collaborative and eager to learn.
Exposure to the delivery and management of large enterprise telecommunications accounts.
Experience working directly alongside a senior delivery leader.
Development of project coordination, stakeholder management and reporting skills.
Insight into customer delivery operations within a fast-growing technology company.
Hands-on experience supporting strategic accounts across multiple markets.
Intent HQ is an equal opportunities employer with an ethos of commitment to promoting and practicing diversity, equality and inclusion at work. At IHQ, different perspectives, ideas and experiences are valued and respected, with fair and equal opportunities provided for all. Our diversity and inclusion efforts have been recognised with us winning two consecutive Women in Tech UK Awards, under the Best Tech Employer (51-149 Employees)’ category & being shortlisted for the Best Employer for Parental Support award - an achievement we are very proud of. This year in 2024 we have been nominated again for the Best Tech Employer and our in house recruiter has been shortlisted for the Best In house Recruiter award!
Working for Intent HQ, you have the opportunity to work with cutting edge technology in an environment where you are encouraged to think and act outside traditional methods. We are a growing business with a flat structure meaning everyone is visible and able to make an impact, not just in their own role, but across the business on a daily basis. We promote a collaborative, innovative and sociable culture, oriented towards performance and competitive advantage. Our DNA is made up of flexibility to all staff with a family friendly approach and focus on personal development. We have high expectations and pride ourselves on our cultural standards.
Pay range - £25,000 per annum (pro rata)
