Triage and duty worker Work, Jobs in West Yorkshire (with Salaries)

Triage and Duty Worker
Carers' Resource —Bradford
- £27,000 - £28,250 an hour
- Full-time
- In-person
- Teaching
- Nursing
Quick apply
5d
Triage Support Worker
Oakdale Group —Harrogate
- £26,000 - £28,000 a month
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Psychology
Quick apply
Dental Triage Nurse
LocalCareDirect —Huddersfield
- £15.68 - £16.68 an hour
- Monday to Friday
- Communication skills
- Annual leave
- Employee assistance programme
6d
Childrens Social Worker, First Response, MASH
Rotherham Metropolitan Borough Council —Rotherham
- £39,152 - £46,142 a year
- Full-time
- Analysis skills
- Communication skills
12d
Senior Mental Health Practitioner Cared for children pathway
Pennine Care NHS Foundation Trust —Stalybridge
- £49,387 - £56,515 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
4d

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Triage Support Worker
Oakdale Group —Harrogate
Excellent written and verbal communication skills and a good telephone manner, with the ability to facilitate the resolution of issues.
£26,000 - £28,000 a month
Quick apply
Triage and Duty Worker
Carers' Resource —Bradford
This is a fast-paced, office-based role where you will receive incoming calls, often from carers in need, as well as support the coordination and prioritisation…
£27,000 - £28,250 an hour
Quick apply
5d

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Triage and Duty Worker

Carers' Resource
Bradford

Quick apply

Job details

Permanent | Full-time
£27,000 - £28,250 an hour
5 days ago

Qualifications

Certificate of higher education
Public health
Social Work England
Teaching
Nursing

Full job description

This is an exciting opportunity to join our team in Bradford as a Triage and Duty Worker

Location: Bradford (office-based)
Hours: 37 hours per week
Salary: £27,000- £28,250 (full time equivalent)
Contract: Permanent

About the Role

We are seeking a calm, organised, and compassionate Triage and Duty Worker to be the first point of contact for adult unpaid carers accessing our service in Bradford.

This is a fast-paced, office-based role where you will receive incoming calls, often from carers in need, as well as support the coordination and prioritisation of referrals into the service. You will play a vital role in ensuring carers receive the right support at the right time, including identifying those who need urgent intervention and those who can be supported through early, lower-level interventions.

Key Responsibilities

Duty & First Point of Contact:

Manage incoming calls from the reception team that need further guidance or support, including those in crisis or urgent need
Provide immediate information, advice, and emotional support
Respond in a calm, empathetic, and professional manner

Triage & Prioritisation:

Review incoming referrals and assess level of need and risk
Identify and prioritise urgent or high-risk cases
Make informed decisions about appropriate next steps and allocation

Managing Referrals & Waiting Lists:

Support the coordination of referrals into the service
Maintain oversight of waiting lists and ensure timely communication with carers
Keep carers informed and supported while they are waiting for services

Early Intervention Support:

Provide direct support to carers whose needs can be met through short-term or low-level intervention
Offer information, signposting, and practical guidance
Resolve issues at the earliest opportunity where appropriate

Safeguarding & Risk Management:

Identify safeguarding concerns and respond in line with policies and procedures
Accurately record concerns and escalate where necessary
Work closely with colleagues and external agencies when managing risk

Recording & Administration:

Maintain accurate, timely, and confidential records
Use case management systems effectively
Contribute to monitoring and reporting requirements

Contact Julie Peacock if you wish to discuss the role on 01274 449660

Closing date for applications: Sunday 26th July 2026

Please apply directly on the Carers' Resource website: https://www.carersresource.org/about/job-vacancy/triage-and-duty-worker/

Pay: £27,000.00-£28,250.00 per hour

Work Location: In person

Quick apply

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triage and duty worker jobs in west yorkshire

Triage and Duty Worker

Triage Support Worker

Dental Triage Nurse

Childrens Social Worker, First Response, MASH

Senior Mental Health Practitioner Cared for children pathway

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