Hr operations Work, Jobs in Westerleigh, Gls (with Salaries)

Customer Experience Manager
Zellis —Bristol
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
6d
Business Administrator
Hamberley Care Homes —Patchway
- £32,764.78 a year
- Full-time
- Customer service
- Hotel
- Administrative experience
- Free parking
- Annual leave
HR Operations Manager
St. James's Place —Cirencester
- Human resources
- Communication skills
- Annual leave
1d
HR & Training Coordinator
Deceuninck UK —Calne
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Flexible schedule
7d
HR Administrator
Reynolds Porter Chamberlain —Bristol
- Full-time
- Microsoft Excel
- Human resources
- Data entry
13d
HR Manager
GXO Logistics —Bristol
- Up to £55,000 a year
- Monday to Friday
- Human resources
- IT
- Annual leave
- Employee assistance programme
8d
Senior HR Advisor
Lancer Scott —Bristol
- £40,000 - £45,000 a year
- Full-time
- Microsoft Excel
- Management
- Microsoft Office
Operations Lead
SHIFT Bristol —Bristol
- £11,700 a year
- Part-time
- Hybrid work
Quick apply
6d
Corporate Learning Center Instructor
KLA —Newport
- Full-time
- English
- Bachelor's degree
- Travel
- Annual leave
10d
HS Training and Compliance Coordinator
Mandarin Stone —Monmouth
- Administrative experience
- Organisational skills
- SharePoint
- Annual leave
- Employee assistance programme
HR Officer Employee Lifecycle
Bath and North East Somerset Council —Keynsham
- £14.59 - £15.56 an hour
- Call to connect
- Hybrid work
- Microsoft Excel
- Human resources
- Flexitime
- Employee assistance programme
1d
People & Talent Manager
Eden Conveyancing —Bristol
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Project management
- Human resources
- Organisational skills
- Annual leave
Quick apply
22h
Group HR Systems and Compliance Associate
Avon Protection —Melksham
- £35,000 - £80,000 a year
- BLS Certification
- Human resources
- Organisational skills
- Employee stock purchase plan
- Annual leave
Quick apply
HR Business Partner
The Agincare Group —Bristol
- £39,000 - £42,000 a year
- Nursing home
- Travel
- Human resources
- Referral programme
Quick apply
10d
Finance Assistant
Anaphite Limited —Bristol
- £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Free parking
- Employee discount
Quick apply
HR Manager
APC Priority Express —Bristol
- £33,540 - £39,130 a year
- Management
- Data analysis skills
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply
10d
Office Manager
Totterdown Children's Community Workshop —Bristol
- £31,844 a year
- Part-time
- Microsoft Office
- Administrative experience
- Supervising experience
Quick apply
1d
Operations Manager
Clevedon Medical Centre —Clevedon
- Full-time
- Management
- GP surgery experience
- Master's degree
- Annual leave
Quick apply
9d
Director, Global Workforce Administration
Ball Corporation —Devizes
- £147,200 - £250,300 a year
- Master's degree
- Analysis skills
- Bachelor's degree
Quick apply
Human Resources Business Partner
Rubric Law Ltd —Monmouth
- £45,000 a year
- Full-time
- Hybrid work
- Human resources
- Organisational skills
- IT
- Free parking
- Work from home
Quick apply
10d

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hr operations jobs near westerleigh, gls

Customer Experience Manager

Zellis -
Bristol

Apply Now

Job details

Permanent
6 days ago

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Data analysis skills
Analysis skills
B2B
SaaS
Communication skills

Full job description

About the role

Help shape exceptional customer experiences that build trust and drive continuous improvement

We are looking for a Customer Experience Manager to join our team, supporting the delivery of a consistent, high-quality customer journey across all channels.

This is a pivotal role responsible for combining hands-on customer support, insight-driven analysis, and operational improvement to enhance the overall customer experience. You will work closely with the Head of Customer Experience and cross-functional teams to resolve complex issues, identify root causes, and implement meaningful improvements.

This is a hybrid role with an expectation to be in the office one day each week across any of our offices. Our offices are based in Peterborough, Watford, Bristol or Birmingham.

What you’ll be doing

In this role, you will:

Manage complex or high-sensitivity customer cases, ensuring effective and empathetic resolution
Analyse customer feedback and behavioural data to identify trends and opportunities for improvement
Support the optimisation of customer journeys, reducing friction and improving satisfaction
Contribute to process improvements, maintaining high-quality documentation, playbooks and knowledge base content
Generate insights through data analysis (e.g. CSAT, NPS, FCR), supporting reporting and decision-making
Collaborate with Product, Engineering and Operations to resolve issues and enhance customer outcomes
Support the adoption of automation and AI tools to improve efficiency and reduce customer effort

Skills & experience

We’re seeking a customer-focused professional who combines strong analytical capability with a passion for improving customer outcomes.

You’ll ideally bring:

Experience handling complex customer enquiries or escalations
Ability to analyse customer data and translate insights into actionable improvements
Strong communication skills, with the ability to engage effectively across teams
A structured, process-driven mindset with a focus on continuous improvement
Confidence working with performance metrics and reporting data
Experience within a B2B SaaS orgnaisation would be advantageous but not essential

Benefits & culture

At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services.

Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day:

Unstoppable together.
Always learning.
Make it count.
Think scale.

Our people are critical to our ongoing success; we’re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you’ll have the chance to stretch and challenge yourself in an environment that’s varied, flexible and hugely supportive.

We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you’ll receive:

A competitive base salary.
25 days annual leave, plus your birthday off and the opportunity to buy additional holiday.
Private medical insurance.
Life assurance 4x salary.
Enhanced pension scheme with company contributions up to 8.5%.
A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

Apply Now

Refine Your Search

hr operations jobs in westerleigh, gls

Customer Experience Manager

Business Administrator

HR Operations Manager

HR & Training Coordinator

HR Administrator

HR Manager

Senior HR Advisor

Operations Lead

Corporate Learning Center Instructor

HS Training and Compliance Coordinator

HR Officer Employee Lifecycle

People & Talent Manager

Group HR Systems and Compliance Associate

HR Business Partner

Finance Assistant

HR Manager

Office Manager

Operations Manager

Director, Global Workforce Administration

Human Resources Business Partner

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