We are seeking a highly organised and proactive Property Portfolio Administrator to oversee the day-to-day management of a mixed portfolio of long-term and short-term rental properties. The successful candidate will be responsible for ensuring legal compliance, maintaining excellent tenant and supplier relationships, coordinating property operations, and supporting wider business and project management activities.
This is a varied and hands-on role requiring strong organisational skills, attention to detail, commercial awareness, and the ability to manage multiple priorities in a fast-paced environment. A basic and practical knowledge of book keeping and operating a range of book keeping softwares, is essential.
3 days per week 9am-2pm
Key Responsibilities
Property & Estate Management
- Oversee the management of all long-term and short-term rental properties
- Ensure all properties comply with current legislation, health & safety requirements, licensing, and regulatory obligations
- Coordinate property maintenance, inspections, repairs, and contractor scheduling
- Monitor occupancy levels and support strategies to maximise rental performance
- Maintain accurate property records, certifications, and compliance documentation
Tenant & Guest Management
- Act as the primary point of contact for tenants and guests
- Manage tenant onboarding, check-ins/check-outs, tenancy administration, and issue resolution
- Handle tenant communications professionally and efficiently
- Support rent collection processes and monitor arrears where required
- Ensure high standards of customer service and tenant satisfaction
Advertising & Lettings
- Coordinate and manage property advertising across relevant platforms
- Create and update property listings, descriptions, and marketing materials
- Liaise with letting agents, booking platforms, and marketing suppliers as required
- Monitor market trends and competitor activity
Supplier & Contractor Liaison
- Build and maintain strong relationships with suppliers, contractors, and service providers
- Obtain quotes, negotiate costs, and oversee supplier performance
- Coordinate works schedules and ensure projects are completed to required standards and timelines
Bookkeeping & Administration
- Maintain bookkeeping records for all company and inter-company transactions.
- Maintain organised digital and physical filing systems
Project Management & Business Support
- Assist with property improvement projects, refurbishments, and operational initiatives
- Support company partners with administrative, operational, and strategic tasks across the businesses
- Provide general assistance in all areas as required to support family business growth and efficiency
Skills & Experience
- Previous experience in property management, estate management, or a similar role
- Strong understanding of UK property legislation and compliance requirements
- Excellent organisational and multitasking abilities
- Strong communication and relationship management skills
- Competent with property management systems, Microsoft Office, and bookkeeping software
- Ability to work independently and manage multiple projects simultaneously
- Problem-solving mindset with strong attention to detail
Desirable
- Experience managing short-term holiday lets or serviced accommodation
- Knowledge of HMO, landlord, or licensing regulations
- Project coordination or refurbishment experience
- Bookkeeping or finance administration experience
Personal Attributes
- Proactive and self-motivated
- Professional and trustworthy
- Adaptable and willing to assist across all business functions
- Calm under pressure with a solutions-focused approach
Pay: £15.00 per hour
Benefits:
Work Location: In person
