Aftersales administrator Work, Jobs in Wethersfield, Ess (with Salaries)

Warranty Support Administrator
Adria Concessionaires Ltd —Sudbury
- £28,000 - £32,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
Quick apply
Aftersales Administrator
The Watches of Switzerland Group —Chelmsford
- Hospitality
- Organisational skills
- Communication skills
- Employee assistance programme
13d

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Warranty Support Administrator

Adria Concessionaires Ltd
Sudbury

Quick apply

Job details

Permanent | Full-time
£28,000 - £32,000 a year

Benefits

Company pension
On-site parking

Qualifications

GCSE
Microsoft Office
Organisational skills
IT
Communication skills
Certificate in Insurance

Full job description

Aftersales Warranty Administrator | Full Time | Permanent

We are looking for a highly organised and detail-focused Warranty Support Administrator to join our busy Aftersales team.

At Adria Concessionaires, we are proud to represent one of Europe’s leading leisure vehicle brands. With a strong reputation for quality, innovation, and customer satisfaction, we work closely with our nationwide dealer network to deliver exceptional products and aftersales support to customers across the UK.

As a growing and customer-focused business, we believe our people are key to our success. We are committed to creating a supportive, professional working environment where employees are encouraged to develop their skills and build long-term careers within the automotive and leisure vehicle industry.

This role is ideal for someone with previous experience in the motor trade, automotive administration, warranty processing, or insurance/claims administration who enjoys working in a structured, process-driven environment.

The successful candidate will play a key role in supporting warranty claim processes, ensuring manufacturer requirements are met, and providing valuable administrative support to the wider Aftersales department.

Key Responsibilities

Support the processing of warranty claims in line with manufacturer guidelines
Ensure all claims are submitted accurately with the correct documentation, labour times, and supporting evidence
Review repair orders and identify discrepancies or missing information
Liaise with Technicians and Service Advisors to ensure accurate diagnosis and supporting documentation
Monitor outstanding warranty submissions and follow up where required
Assist with managing and resubmitting rejected claims
Maintain accurate records and assist with reporting requirements
Provide day-to-day administrative support to the Aftersales team
Ensure compliance with manufacturer policies and internal procedures

Skills & Experience Required

Previous administration experience within the motor trade, automotive aftersales, warranty administration, insurance claims, or a similar environment
Excellent attention to detail and high levels of accuracy
Strong organisational skills with the ability to manage multiple tasks and deadlines
Confident communication and interpersonal skills
IT literate, including Microsoft Office and internal systems
Ability to work independently as well as part of a team

Desirable Experience

Experience working within a dealership or automotive environment
Knowledge of manufacturer warranty processes
Experience handling claims, compliance, or invoice checking

What We Offer

Competitive salary
Supportive and professional working environment
Ongoing training and development opportunities
Opportunity to join a growing and successful Aftersales team

If you are organised, proactive, and looking to develop your career within the automotive industry, we would love to hear from you.

Pay: £28,000.00-£32,000.00 per year

Benefits:

Company pension
On-site parking

Work Location: In person

Quick apply

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Warranty Support Administrator