Responsibilities, Skills and Experience
Key Responsibilities
You'll be working on a number of different customer projects at any one time and your daily responsibilities will include:
- Take full ownership of every new project that comes your way, providing a special and personalised experience for every customer.
- Building rapport with your customers to really understand their needs and taste's and using your expert knowledge of home design to create and inspire stunning home decor for their homes.
- Following trends and keeping up-to-date with the latest design concepts and themes.
- Supporting the wider team to deliver an excellent shopping experience, helping customers and performing general shop keeping tasks.
- Using your knowledge of home design to coach other Partners which, in turn, helps create a unique shopping experience that can only be found at John Lewis.
Essential skills/experience you'll need
- Full UK driving licence (may not be required for some locations).
- A deep understanding and passion for the interior design industry.
- Great computer literacy skills.
- Ability to use IT systems to communicate with customers, process orders, and complete customer tracking (e.g. Excel, Word, and email).
Desirable skills/experience you may have
- Design-related qualification equivalent to a degree.
- Member of a professional body, such as the Association of Interior Design.
- Previous experience using design and creative packages such as Computer Assisted Design (CAD) and 3D roomstyler.
- Experience measuring, estimating, and fitting window treatments.
- Previous experience in interior design roles.
The Partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
