service analyst Work, Jobs in widnes, chs (with Salaries)

Service Desk Analyst
Sysco —Burtonwood
- Full-time
- Bilingual
- Customer service
- English
Service Desk Analyst
Brabners —Liverpool
- Monday to Friday
- Hybrid work
- IT
- Communication skills
- Annual leave
- Life insurance
10d
Trainee Analyst/Analyst
Element Materials Technology —Deeside
- Laboratory experience
10d
Business Analyst – Consumer Duty
Projentum —Liverpool
- £550 a day
1st line Service Desk Analyst
Clear Business —Sale
- £24,500 - £28,175 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- SharePoint
- Free parking
- Employee discount
Quick apply
6d
Business Analyst – CRM
Projentum —Liverpool
- £550 a day
Specialist Support Analyst
Barclays —Knutsford
- Administrative experience
- Communication skills
- Banking
Commercial Analyst
Alfred H Knight Group —Liverpool
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Data analysis skills
- Employee assistance programme
Quick apply
Retail Reporting & Insights Analyst
Iceland —Deeside
- Full-time
- Microsoft Excel
- Analysis skills
- Store discount
- Employee discount
Service Desk Analyst
Weightmans —Liverpool
- Up to £26,230 a year
- Full-time
- Customer service
- Windows
- IT
3d
Junior IS Support Analyst
System C —Liverpool
- Full-time
- Time management
10d
Analyst I
Ensign-Bickford Industries, Inc. —Manchester
- Full-time
11d
Implementation & Training Lead
Alfred H Knight Group —Liverpool
- Full-time
- Hybrid work
- Management
- Laboratory experience
- Computer networking
- Employee assistance programme
Quick apply
11d
KYC Analyst
Movera —Stockport
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Referral programme
9d
Junior Cyber Security Analyst
Cyber Security Specialists —Altrincham
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Computer networking
- Free parking
Quick apply
Salesforce Effectiveness (SFE) Analyst
Fresenius Kabi Limited —Runcorn
- Full-time
- Hybrid work
- Azure
- Salesforce
- Free parking
- Employee assistance programme
Reporting and Insight Analyst
Clear Business —Sale
- £28,879 - £36,098 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Agile
- Free parking
- Annual leave
Quick apply
Data Analyst (Post 16 Young People's Service)
Salford Council —Salford
- £39,152 - £41,771 a year
- Microsoft Excel
- Microsoft Office
- Analysis skills
ICT Senior Application Analyst
Regenda Group —Liverpool
- £45,000 a year
- Full-time
- Hybrid work
- Azure
- No degree
- SharePoint
- Annual leave
- Employee assistance programme
9d
Specialist Intelligence Analyst
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust —Wigan
- £39,959 - £48,117 a year
- Full-time
- Hybrid work
- No degree
- Communication skills
2d

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Service Desk Analyst

Sysco -
Burtonwood

Apply Now

Job details

Full-time

Qualifications

Bilingual
Customer service
MCSE
English
AWS
Swedish
ITIL
IT support
Computer networking
ServiceNow
Communication skills

Full job description

Full-time

Burtonwood - Remote

Competitive

39hrs per week

Job Description

Service Desk Analyst - Swedish Speaking
UK and Ireland

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis.

Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation.

*This is a bilingual position where we are looking for fluent speaking/writing of English and Swedish*

Key Responsibilities

Address and resolve non-major incidents and service requests, logging all activity in ServiceNow
Deliver excellent customer service and professional support
Escalate or reassign unresolved incidents to appropriate teams
Analyse and resolve hardware/software issues using standard tools and methods
Document case details clearly in ServiceNow, including steps taken and customer impact
Meet/exceed defined performance metrics including CSat and QA standards
Continuously build knowledge of company-specific products and services
Create/update knowledge articles to support First Call Resolution and self-service
Participate in after-hours and on-call rotations to ensure 24/7 support coverage
Complete training objectives and uphold Sysco’s Mission and Values

Skills and Experience

Good experience in a Service Desk or similar IT support environment
Experience using ServiceNow ITSM workflows
Strong customer service, listening, and communication skills
Bilingual - English and Swedish (required)
Detail-oriented with solid judgment and initiative
Ability to troubleshoot and resolve technical issues independently
Knowledge of Microsoft Office365 and standard network tools
Ability to work remotely and as part of a team
Familiarity with ITIL principles

Education and Certifications

Degree or equivalent experience preferred
ITIL V4 / ITSM certification preferred
AWS and Microsoft MCSE certifications are a plus
Proficient in Microsoft Office365

Location: Burtonwood, England

Additional Information

At Sysco International everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Sysco International and we recognise that Sysco International can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.

Apply Now

Refine Your Search

service analyst jobs in widnes, chs

Service Desk Analyst

Service Desk Analyst

Trainee Analyst/Analyst

Business Analyst – Consumer Duty

1st line Service Desk Analyst

Business Analyst – CRM

Specialist Support Analyst

Commercial Analyst

Retail Reporting & Insights Analyst

Service Desk Analyst

Junior IS Support Analyst

Analyst I

Implementation & Training Lead

KYC Analyst

Junior Cyber Security Analyst

Salesforce Effectiveness (SFE) Analyst

Reporting and Insight Analyst

Data Analyst (Post 16 Young People's Service)

ICT Senior Application Analyst

Specialist Intelligence Analyst

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Burtonwood - Remote

Competitive

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