Senior it support engineer Work, Jobs in Wilberfoss, Ery (with Salaries)

Senior IT Support Engineer
Simpson Associates —York
- Azure
- Windows
- Continuous improvement
Quick apply
Senior Technical Support Engineer (Level 3)
Stonemere IT —Kingston upon Hull
- £34,000 - £40,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Computer networking
- Free parking
- Health & wellbeing programme
Quick apply
Field Engineer
Authentix, Inc. —York
- £25,000 - £50,000 a year
- Weekend availability
- Software troubleshooting
- Customer service
- Maintenance
Quick apply
Technical Support Engineer (Level 1)
Stonemere IT —Kingston upon Hull
- Up to £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- IT
- Free parking
- Health & wellbeing programme
Quick apply
Senior Front-End Developer (Nuxt / Vue)
Shortlister —York
- £60,000 - £80,000 a year
- Full-time
- Remote
- JavaScript
- Mentoring
- APIs
Quick apply
Assistant Engineer (Electrical)
AmcoGiffen —York
- £25,000 - £35,000 a year
- Full-time
- Engineering
- Bachelor's degree
- Communication skills
Quick apply
Senior Design Engineer (Civils & Structures)
AmcoGiffen —York
- £49,000 - £62,500 a year
- Full-time
- Engineering
- Bachelor's degree
- Leadership
- Annual leave
- Life insurance
Quick apply
Graduate Civil Engineer - York
MHB Consultants —York
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
Senior AI Product Engineer
StarCompliance —York
- Full-time
- Hybrid work
- Azure
- DevOps
- System design
Quick apply
Senior Test Design Engineer
Adtran —York
- Full-time
- Engineering
- SQL
- Assembly
- Free parking
- Employee assistance programme
12d
Senior & Principal Consultant Business Transformation
AtkinsRéalis —York
- Full-time
- Hybrid work
- No degree
- IT
- In-person
Enterprise Data Operations Lead
StarCompliance —York
- Full-time
- Hybrid work
- Computer Science
- SQL
- Bachelor's degree
Quick apply
Cloud Platform Principal Consultant
Simpson Associates —York
- Remote
- Azure
- Computer Science
- Engineering
Quick apply
Project Controls Specialists - All Levels - Planning
Turner & Townsend —York
- Full-time
- Microsoft Office
- Leadership
- Communication skills
Quick apply
Senior Quantity Surveyor
BarrattDevelopments —York
- IT
- Communication skills
7d
Senior Mechanical Building Services Engineer - Design and Consultancy
Building Services General Jobs —York
- £40,000 - £55,000 a year
- AutoCAD
- Engineering
- Mechanical knowledge
Cloud Platform Purview Lead Consultant
Simpson Associates —York
- Remote
- Microsoft Access
- Azure
- Analysis skills
Quick apply
16h
Senior Quantity Surveyor
BAM Nuttall —Selby
- Travel
- Contracts
- Construction
11d
Bus Compliance Manager
First Bus —York
- Full-time
- Driving
- Employee assistance programme
- Employee discount
Senior Director, European Sales (m/f/d)
Molecular Devices —York
- Full-time
- Remote
- Oracle
- Sales
- Salesforce
- Annual leave

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Senior IT Support Engineer

Simpson Associates -
York

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Job details

Qualifications

Cognos
Azure
Windows
Continuous improvement
IT support
WAN
IT
Leadership
Communication skills

Full job description

Simpson Associates transforms raw data into actionable insights that drive positive change.

Our Microsoft data expertise, our specialist sector knowledge, plus our innovative and trusted advice and guidance are just some of the reasons clients choose to work with us.

Our mission is to help purpose-led organisations from within the public and private sectors to harness data as a lever for change and enable them to realise business value more quickly.

We provide the full range of services to support organisations on their data transformation journey. From advisory support and data strategy, to developing Data & AI solutions, right through to providing a range of managed services.

We are a Microsoft Solutions Partner, holding Specialisations in AI Platform on Microsoft Azure, Analytics on Microsoft Azure, Data Warehouse Migration to Microsoft Azure and Migrate Enterprise Applications to Microsoft Azure, as well as holding Solutions Partner designations in Data & AI (Azure); Digital & App Innovation (Azure); Infrastructure (Azure) and Security.

But it's not just about the badges. We are proud to be recognised as the winner of the 2024 Microsoft Community Response Partner of the Year award, reflecting our dedication to using technology for positive change. We are also a Databricks partner, and an IBM Gold Partner, specialising in Cognos Analytics and Planning Analytics.

With offices in York and Sheffield, and a team based throughout the UK – we champion creativity, innovation and collaboration in the workplace.

The Role

We are looking for a Senior IT Support Engineer to support our internal technology environment. This role plays a key part in ensuring our employees have secure, reliable access to the systems and tools they need to do their best work.

You will be responsible for day‑to‑day IT support across a Windows-based environment, with particular focus on Entra ID (Azure AD), user access management, and a range of third‑party tools.

This is a hands-on generalist role, well suited to someone who enjoys problem solving, working with people, and developing their technical capability within a modern cloud-first environment.

Key Responsibilities

Own and deliver the provision of IT support to colleagues across the business, resolving incidents and service requests in a timely and professional manner.
Work with third party suppliers to plan and deliver improvement projects.
Manage user identities, access, and group membership within Microsoft Entra ID.
Support onboarding, offboarding, and role changes, ensuring correct system access is applied and removed securely.
Administer and support our Windows device estate, including laptops, peripherals, and standard applications.
Maintain accurate asset records using Snipe-IT and ensure devices are tracked throughout their lifecycle.
Support and troubleshoot third‑party networking, back up and security tools such as Cato Networks, SkyKick, Ironscales and other SaaS platforms used internally.
Monitor, triage, and resolve incoming support tickets, escalating where appropriate.
Work with colleagues in IT and Security to maintain good security practices and compliance.
Work in line with processes including controls which support ISO27001 and Cyber Essentials+, maintaining relevant records to support us in demonstrating compliance.
Create and maintain clear documentation for processes, fixes, and internal IT guidance.
Contribute to continuous improvement of IT support processes and user experience.
Work with leadership to improve our IT environment, processes and security posture.
From time-to-time critical activities may require work outside standard hours (e.g. incidents, projects). We plan to avoid it and we recognise it when it occurs.

Skills and Attributes Required

Proven experience in generalist IT support or service desk role, potentially in a standalone role or small team.
Strong working knowledge of Windows operating systems and Microsoft 365.
Strong understanding and experience administering Microsoft Entra ID and Azure platforms.
Confidence supporting colleagues with varying levels of technical ability.
Good understanding of IT service management principles and ticket-based support.
Strong troubleshooting and problem-solving skills.
Ability to manage multiple tasks and priorities effectively.
Clear written and verbal communication skills.
A proactive, customer-focused approach to IT support.
Experience supporting SD-WAN, SATT, and SaaS-based security platforms.
Willingness to learn and develop new technical skills.

Advantageous Qualifications and Skills

Familiarity with asset management tools such as Snipe‑IT.
Exposure to backup, migration, or security tooling such as SkyKick.
Practical understanding of identity, access management, and cyber security principles.
Relevant IT certifications such as Microsoft MD-102, or working towards.

This role is office-based in York, with the ability to work at home 1 day a week if desired.

Simpson Associates reserves the right to close the recruitment process at any time.

Quick apply

Refine Your Search

senior it support engineer jobs in wilberfoss, ery

Senior IT Support Engineer

Senior Technical Support Engineer (Level 3)

Field Engineer

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Project Controls Specialists - All Levels - Planning

Senior Quantity Surveyor

Senior Mechanical Building Services Engineer - Design and Consultancy

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Senior Quantity Surveyor

Bus Compliance Manager

Senior Director, European Sales (m/f/d)

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