Analyst Work, Jobs in Wimborne, Dor (with Salaries)

Call Quality Analyst
Better —Bournemouth
- £28,000 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Employee discount
Quick apply
Trading Services Analyst
JPMorganChase —Bournemouth
- Full-time
- Communication skills
11d
Bids and Proposals Analyst
Eaton —Wimborne
- Part-time
- Sales
- Negotiation
- Flexible schedule
5d
Governance Analyst
JPMorganChase —Bournemouth
- Full-time
- Time management
3d
Finance Analyst
Draken —Christchurch
- Full-time
- Microsoft Excel
- Analysis skills
- Accounting
Quick apply
2d
Transaction Screening Escalations Analyst
JPMorganChase —Bournemouth
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
10d
Trade Support Analyst
JPMorganChase —Bournemouth
- Full-time
- Data analysis skills
- Continuous improvement
- Negotiation
Tax Client Service Analyst
JPMorganChase —Bournemouth
- Full-time
- Financial services
- Tax experience
Trade Services Analyst
JPMorganChase —Bournemouth
- Part-time
- Data analysis skills
- Continuous improvement
- Organisational skills
4d
Digital Business Analyst Apprentice
APPRENTIFY GROUP —Bournemouth
- £24,000 a year
- Full-time
- Microsoft Office
- Maths
- Mentoring
4d
Finance Analyst
Vitality —Bournemouth
- Analysis skills
- Continuous improvement
- Accounting
Payment Lifecycle Analyst - Swift Monitoring
JPMorganChase —Bournemouth
- Weekend availability
- Communication skills
Client Tax Analyst
JPMorganChase —Bournemouth
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
11d
Risk Analyst Lead - Property Risk
Nationwide Building Society —Bournemouth
- £32,000 - £40,000 a year
- Part-time
- Analysis skills
- Presentation skills
2d
Market Risk Reporting Analyst
JPMorganChase —Bournemouth
- Full-time
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
9d
R&D Actuarial Analyst
Vitality —Bournemouth
- Data analysis skills
- SQL
- Analysis skills
Lead Healthcare Analyst
Vitality —Bournemouth
- Leadership
- Communication skills
Senior Business Intelligence Analyst
Millbrook Healthcare Group Ltd —Southampton
- £50,000 a year
- Full-time
- Microsoft Excel
- Azure
- Engineering
Quick apply
2d
Senior Financial Analyst
Allianz —Bournemouth
- £70,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Accounting
- AI
- Employee discount
11d
Financial Systems Reporting Analyst
LV= Life & Pensions —Bournemouth
- Azure
- Oracle
- SQL
- Employee assistance programme
- Employee discount
3d

I want to receive the latest job alerts for analyst in wimborne, dor

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Call Quality Analyst

Better -
Bournemouth

Quick apply

Job details

Full-time
£28,000 a year

Benefits

On-site gym
Employee discount

Qualifications

Customer service
Analysis skills
Organisational skills
Communication skills

Full job description

Job Title: Call Quality Analyst

Location: Office based, Bournemouth

Salary: £28,000

About Us

Better is a leading provider of telecommunications solutions, dedicated to delivering exceptional service to our customers. We pride ourselves on our innovative approach and commitment to customer satisfaction. Our Bournemouth office is a vibrant and supportive environment where every team member plays a crucial role in our success.

Role Overview

We are seeking a meticulous and detail-oriented Call Quality Analyst to join our dynamic team. The successful candidate will be responsible for listening to and assessing the quality of calls, ensuring that our standards are consistently met and exceeded. This role is crucial in helping us maintain our reputation service excellence.

Responsibilities:

Monitor and evaluate calls for quality, compliance, and customer experience.
Provide actionable feedback to agents and management to improve performance.
Develop and maintain call quality standards and evaluation criteria.
Analyse call data trends to identify areas for improvement.
Collaborate with training and operations teams to implement quality improvement strategies.

Requirements

Proven experience in call quality analysis or related roles.
Strong analytical skills to assess call data and quality metrics.
Excellent communication and interpersonal skills.
Ability to provide constructive feedback to team members.
Detail-oriented with strong organizational skills.
Familiarity with call centre operations and customer service standards.
Proficiency with call monitoring and quality assurance tools is a plus.

Benefits

Opportunity to work in a dynamic and supportive team environment.
25 days holiday plus bank holidays, increasing by 1 day for every year of service, plus your birthday off
Early finish Fridays
Modern office with an onsite café and gym and Central Bournemouth location, just 2 minutes from the beach.
Monthly staff awards with quarterly dinner and drinks at top local restaurants.
Ongoing training and development opportunities.
Enjoy events such as summer parties, Christmas celebrations and charity fundraisers.
Access to discount at popular retailers

Quick apply

Refine Your Search

analyst jobs in wimborne, dor

Call Quality Analyst

Trading Services Analyst

Bids and Proposals Analyst

Governance Analyst

Finance Analyst

Transaction Screening Escalations Analyst

Trade Support Analyst

Tax Client Service Analyst

Trade Services Analyst

Digital Business Analyst Apprentice

Finance Analyst

Payment Lifecycle Analyst - Swift Monitoring

Client Tax Analyst

Risk Analyst Lead - Property Risk

Market Risk Reporting Analyst

R&D Actuarial Analyst

Lead Healthcare Analyst

Senior Business Intelligence Analyst

Senior Financial Analyst

Financial Systems Reporting Analyst

I want to receive the latest job alerts for analyst in wimborne, dor

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected