Front of house receptionist Work, Jobs in Winchcombe, Gls (with Salaries)

Hotel Reception Supervisor
Ellenborough Park Hotel —Cheltenham
- Up to £26,715 a year
- Overtime
- English
- Hotel
- Supervising experience
- Free parking
- Employee discount
Quick apply
11d
Hotel Receptionist
Estelle Manor —Witney
- £3,000.00 - £30,804.80 a year
- Weekend availability
- Hotel
- Front desk
- Communication skills
- Employee discount
Quick apply
Reception Team Member - Part Time
Travelodge —Tewkesbury
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
7d
Receptionist
Billesley Manor Hotel & Spa —Alcester
- £12.71 an hour
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
2h
Reception and Customer Service (Placemaker)
Places for People —Aston Cross
- £13.45 an hour
- Sales
- Customer service
- Teaching
- Employee discount
13d
Hotel Receptionist
The Slaughters Country Inn - Reception —Lower Slaughter
- £12.85 an hour
- Full-time
- Hotel
- Free parking
- Employee assistance programme
Quick apply
7d
Night Reception Team Member - Part Time
Travelodge —Witney
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
7d
Hotel Receptionist
The Slaughters Manor House - Reception —Lower Slaughter
- £12.85 an hour
- Part-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
9d
Reception Manager
The PIG Hotels —Cirencester
- £32,850 a year
- Full-time
- Hotel
- Front desk
- Restaurant
- Employee discount
Quick apply
3d
Receptionist
Cheltenham Chase Hotel & Spa —Brockworth
- £8.00 - £12.71 an hour
- Bar
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Quick apply
11d
Receptionist Team Member
Warner Leisure Hotels —Heythrop
- £8.00 - £13.88 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
1d
Front Office Team Leader
Hotel Indigo —Gloucester
- £14.31 an hour
- Full-time
- Hotel
- Front desk
- Employee discount
- Life insurance
Guest Experience Host (Reception), Daylesford Stays
Bamford Collection —Chipping Norton
- £12.89 an hour
- Weekend availability
- Hospitality
- Maintenance
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
7d
Receptionist
HandPickedHotels —Stratford-upon-Avon
- £13.50 an hour
- Weekend availability
- Microsoft Office
- Hotel
- Computer skills
- Free parking
- Employee assistance programme
3d
Receptionist - Soho Farmhouse
Soho House & Co. —Chipping Norton
- £15.50 an hour
- Hospitality
- Front desk
- Leadership
- Employee discount
Quick apply
9d
Reception Team Member
Travelodge —Gloucester
- £12.71 an hour
- Full-time
- No experience needed
- Hotel
- Employee discount
1d
Casual Receptionist
HandPickedHotels —Worcester
- From £13.50 an hour
- Weekend availability
- Microsoft Office
- Hotel
- Computer skills
- Flexible schedule
Weekend Bar/ Golf Reception
Bidford Grange Hotel & Golf Course —Alcester
- Part-time
- Hospitality
- Bar
- Customer service
- Free parking
Quick apply
7d
Casual - Receptionist
HandPickedHotels —Worcester
- £13.50 an hour
- Microsoft Office
- Hotel
- Computer skills
- Free parking
Receptionist - Part Time - Blackbridge Community and Sports Hub
Freedom Leisure —Podsmead
- Up to £20,543 a year
- Part-time
- Hospitality
- Employee assistance programme
- Employee discount
Quick apply
4d

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Hotel Reception Supervisor

Ellenborough Park Hotel -
Cheltenham

Quick apply

Job details

Permanent | Full-time
Up to £26,715 a year
11 days ago

Benefits

Free parking
On-site gym
Discounted or free food
Company pension
Company events
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

English
Supervising experience
Mentoring
Organisational skills
Front desk
IT
Guest services
Leadership
Communication skills
Hotel experience
Office experience

Full job description

Reception Supervisor

Location: Ellenborough Park Hotel & Spa
Salary: Upto £26,715.00 plus Service Charge
Hours: Full-time (37.5 hours per week), including evenings, weekends and bank holidays

About the Role

We are seeking an enthusiastic and professional Reception Supervisor to support the day-to-day operation of our Front Office team. As the first and last point of contact for our guests, you will play a vital role in creating exceptional experiences while helping to develop and inspire a high-performing reception team.

This is an excellent opportunity for an experienced hotel receptionist looking to take the next step in their career, or for an existing supervisor seeking a new challenge within a busy and rewarding hospitality environment. You will lead by example, delivering outstanding guest service, supporting team members during shifts, and helping to ensure the smooth and efficient running of the Reception department.

Key Responsibilities

Welcome guests professionally and ensure smooth check-in and check-out experiences.
Deliver exceptional customer service and respond promptly and effectively to guest enquiries and concerns.
Support the daily operation of the Reception desk.
Lead shifts in the absence of senior management, ensuring service standards are consistently maintained.
Act as a role model for the Reception team by demonstrating professionalism, positivity and excellent guest care.
Support the training, coaching and ongoing development of Reception team members.
Assist in creating a positive team culture that encourages engagement, accountability and pride in delivering excellent service.
Maximise room revenue through effective room sales, upselling opportunities and promoting hotel facilities.
Monitor guest accounts and ensure all charges, transactions and supporting documentation are accurate.
Assist with reservations, room allocations and special guest requests.
Maintain security procedures relating to guest information, valuables, keys and cash handling.
Build strong working relationships with colleagues across all hotel departments.
Ensure compliance with company policies, Health & Safety, Fire Safety and Security procedures.
Operate hotel systems and technology in line with company standards.

What We're Looking For

Previous experience within a hotel reception or front office environment.
Previous supervisory or team leadership experience is desirable.
A passion for delivering exceptional guest service.
Strong communication and interpersonal skills.
Experience coaching, supporting or mentoring team members.
Excellent organisational skills and attention to detail.
Ability to remain calm, professional and solution-focused under pressure.
Good IT skills and experience using hotel management systems would be advantageous.
Flexibility to work shifts, including evenings, weekends and bank holidays.

What We Offer

Paid Overtime
Annual Service Charge (paid monthly and non-contractual)
28 days holiday per annum (for full timers or pro-rated)
Staff Rates from £100 B&B and 25% food and beverage discount at 50 prestigious properties within the Pride Of Britain Hotels group - pobhotels.com
Amazing staff discounts on food, drink and accommodation throughout the Michels & Taylor group, from £45 B&B and up to 50% food and beverage discount
Excellent rates for friends and family at Ellenborough Park and hotels within the Michels & Taylor group
Discounts on Spa Treatments and Spa Products
Long Service Awards
Regular Social Events
Refer a Friend Incentive Scheme, earn up to £200
Investment in Training and ongoing Professional Development
Lunch provided
Free onsite Parking

If you are passionate about hospitality, enjoy developing people and take pride in delivering outstanding guest experiences, we would love to hear from you, please apply attaching a copy of your CV.

Between the Cotswold’s highest point and the stunning green gallops of Cheltenham’s world-famous racecourse, our luxury 5* hotel in the Cotswolds is steeped in history and offers 90 acres of rustic countryside.

Ellenborough Park can offer Live-In accommodation and In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.

Due to the high volume of applicants, we will only respond to candidates with suitable experience.

Pay: Up to £26,715.00 per year

Benefits:

Company events
Company pension
Discounted or free food
Employee discount
Free parking
On-site gym
On-site parking
Referral programme
Sick pay

Experience:

Receptionist: 2 years (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

front of house receptionist jobs in winchcombe, gls

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Casual - Receptionist

Receptionist - Part Time - Blackbridge Community and Sports Hub

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