1.0FTE, 37 hours per week
An exciting placement opportunity to work full-time (12-month contract) within the University of Gloucestershire’s IT Services department has arisen.
The IT Technician Placement post resides within our IT Operations Team and is a practical role, providing a technical resolution service for IT queries logged by University staff & students. It is imperative that you have good technical knowledge of PC and Mac hardware/software to be successful in this position, along with a working knowledge of mobile phone technology, basic networking, Wi-Fi connectivity and audio-visual equipment.
The successful candidate will be working to support our University staff & students with their IT queries and so strong customer service skills are essential. The ability to prioritise tasks, meet deadlines, and work as part of a team are also required to be a success in the role. You will need to possess good interpersonal skills, the ability to work using your own initiative as well as a desire and enthusiasm to develop your IT knowledge & skills further.
The role is based across all University locations within Cheltenham & Gloucester.
How to apply
To apply please click on APPLY at the bottom of this page, you will be asked to complete our application form, alternatively, you can submit a CV and Support Statement showcasing how you meet the essential criteria, CVs alone will not be considered. Please see applicant guidance for help and advice on how to complete the application process.
Contact details
Full details are available in the enclosed job description and please contact Ali Dunnett, Senior IT Customer Support Technician if you have any queries regarding the role.
Key Dates
Closing date – Sunday 21st June 2026
Interview date – Wednesday 1st July 2026
Start of contract – Monday 3rd August 2026
End of contact – Friday 30th July 2027
To avoid disappointment please apply early, should we find a suitable candidate we will close the advert.
For more information about out benefits and working for the University please click here
The University is committed to building a diverse and inclusive staff community and welcomes applications from currently under-represented sections of our workforce. We are proud to be a Disability Confident Leader, guaranteeing an interview to everyone who meets the definition of disability set out in the Equality Act 2010 and the essential criteria contained within the person specification.
