Reservations and events agent Work, Jobs in Wingrave, Bkm (with Salaries)

Reservations Agent
The Grove Hotel —Watford
- £29,537 a year
- Weekend availability
- Hospitality
- Hotel
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
7d
Reservations and Events Agent
Valor Hospitality —Hemel Hempstead
- £12.71 an hour
- Employee assistance programme
- Employee discount
Quick apply
8d
Part-time Reservations and Events Coordinator - The Old Parsonage Hotel
The Oxford Collection —Oxford
- £13.32 an hour
- Part-time
- Hospitality
- Bar
- Management
- Employee assistance programme
- Employee discount
Quick apply
3d
Sales Consultant (Mandarin speaking)
Berkeley Group —Wallingford
- Sales
- English
- Annual leave
Quick apply
Trainee Sales Assistant
Berkeley Group —Cookham
- Weekend availability
- Sales
- Computer skills
- Communication skills
- Annual leave
Quick apply

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Reservations Agent

The Grove Hotel -
Watford

Quick apply

Job details

Permanent | Full-time
£29,537 a year
7 days ago

Benefits

Free parking
Health & wellbeing programme
Private dental insurance
On-site gym
Discounted or free food
Company pension
Canteen
Free or subsidised travel
Private medical insurance
Employee discount
Life insurance
Sick pay
On-site parking
Shuttle service provided

Qualifications

Hospitality
Guest services
Phone etiquette
Hotel experience

Full job description

You must have the right to work in the UK, we do not offer sponsorship

Reservations Agent

As a Reservations Agent, you’ll be the warm, knowledgeable first point of contact at The Grove—welcoming potential guests via phone, email, or webchat and ensuring every booking begins with five-star care.

About the Role

● Handle guest enquiries via phone, email, and webchat with professionalism and warmth.

● Collaborate across departments—Meetings & Events, Spa, Golf, Activities, F&B, and Accounts—to ensure seamless bookings.

● Use internal systems efficiently to manage reservations.

● Support a smooth, high-quality guest experience from initial enquiry through to arrival.

Key Responsibilities

● Respond quickly and courteously to all booking enquiries.

● Coordinate bookings with relevant departments.

● Maintain accurate reservation records (using Opera Cloud)

● Communicate clearly and professionally—both spoken and written.

● Flexibly cover shifts including weekends.

Typical shifts: 08:30–17:00, 09:00–17:30, 09:30–18:00

What We’re Looking For

Essential:

● Team player with a passion for hospitality and guest satisfaction

● Excellent verbal and written communicationskills

● Quick learner with adaptability to reservation systems

● Friendly, professional guest interaction style

● Ability to multitask under pressure

Desirable:

● Experience with: Opera Cloud / SevenRooms / Trybe

● Previous reservations or customer-facing experience in luxury 5-star hospitality

About Us

The Grove is a spectacular 5-star resortset across a 300-acre estate, offering:

● Fine dining

● Outdoor activities, including a world-renowned golf course

● An indulgent, award-winning spa and health club

The Grove is a family owned hotel where people, guests and success matter.

Why Join Us?

● Complimentary use of award-winning spa, gym & golf course

● Free staff meals during your shift

● Subsidised shuttle bus from Watford town centre

● Be part of a genuine, supportive team where you’re valued

What Next?

To apply, please click ''apply now''. A member of our recruitment team will be in touch with successful candidates.

Job Types: Full-time, Permanent

Pay: £29,537.00 per year

Benefits:

Canteen
Company pension
Discounted or free food
Employee discount
Free or subsidised travel
Free parking
Health & wellbeing programme
Life insurance
On-site gym
On-site parking
Private dental insurance
Private medical insurance
Sick pay

Ability to commute/relocate:

Watford WD17 3NL: reliably commute or plan to relocate before starting work (required)

Experience:

Reservations : 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

reservations and events agent jobs in wingrave, bkm

Reservations Agent

Reservations and Events Agent

Part-time Reservations and Events Coordinator - The Old Parsonage Hotel

Sales Consultant (Mandarin speaking)

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