Service desk Work, Jobs in Winslow, Bkm (with Salaries)

Level 2 Service Desk Engineer
Advania —Milton Keynes
- £30,000 - £38,000 a year
- Hybrid work
- Azure
- Microsoft Outlook
- Microsoft Office
9d
Service Desk Engineer
Advania —Milton Keynes
- £26,000 - £28,000 a year
- Hybrid work
- Microsoft Powerpoint
- Azure
- Microsoft Outlook
Customer Support Specialist (Application Support)
Symology Ltd —Dunstable
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- AI
- Free parking
- Profit sharing
Quick apply
13d
Service Desk Analyst
University of Oxford —Oxford
- £32,108 - £37,338 a year
- Customer service
- Analysis skills
- University
- Annual leave
2h
FRONT OF HOUSE GENERAL ASSISTANT
BaxterStorey —Milton Keynes
- Rotating shift
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee assistance programme
- Employee discount
Front of House General Assistant
BaxterStorey UK —Milton Keynes
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
- £32,995 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
IT Support Officer
University of Oxford —Oxford
- £32,108 - £40,514 a year
- Full-time
- Windows
- Continuous improvement
- IT
- Annual leave
4d
Technical Service Desk Advisor
Ricoh —Northampton
- Communication skills
11d
Helpdesk Co-Ordinator
InPost UK —Hemel Hempstead
- Hybrid work
- Customer service
- Communication skills
- Time management
- Annual leave
Quick apply
Application Support Analyst
Solifi —Milton Keynes
- Up to £2,500 a week
- Full-time
- Bachelor's degree
- IT
- Communication skills
- Free parking
- Life insurance
Service Desk Support Agent - French Speaking
nLighten —Milton Keynes
- Microsoft Outlook
- Customer service
- Salesforce
Quick apply
Customer Service Desk Co-ordinator
Axis Automatic Entrance Systems —Northampton
- Full-time
- Customer service
IT Support Analyst
Travis Perkins plc —Northampton
- Weekend availability
- Customer service
- Analysis skills
- Employee discount
2d
Internal Technical Support Engineer – Woodworking Machinery
Felder UK Ltd —Milton Keynes
- £27,000 - £35,000 a year
- Full-time
- Customer service
- Electrical experience
- In-person
Quick apply
14d
Service Desk Analyst
Sysco —Hemel Hempstead
- Full-time
- Bilingual
- Customer service
- English
Enrolment Support Agents
Buckinghamshire New University —High Wycombe
- £13.45 an hour
- Full-time
- Customer service
- Organisational skills
- Communication skills
IT Support Technician
The Hospice of St Francis —Berkhamsted
- £27,000 a year
- Part-time
- Windows
- SharePoint
- IT
- Free parking
- Health & wellbeing programme
Quick apply
11d
IT Support Analyst
Connected Places Catapult —Milton Keynes
- £24,060 - £36,798 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Software troubleshooting
- Employee assistance programme
Quick apply
3d
IT Support Contract
Ekco —Milton Keynes
- Azure
- English
- Travel
Quick apply

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Level 2 Service Desk Engineer

Advania -
Milton Keynes

Apply Now

Job details

£30,000 - £38,000 a year
9 days ago

Qualifications

Sage
Azure
Microsoft Outlook
Sonicwall
Microsoft Office
SQL
Firewall
IT support
Contracts
SharePoint
Active Directory
Intune
ESXi
VPN

Full job description

Service Desk Engineer - 2nd Line - Milton Keynes

Position Overview:
We are looking for a Service Desk Engineer to join us in Milton Keynes. This is a great role for someone who is confident operating at 2nd line level, who wants to have the opportunity to develop into a 3rd line position (and beyond!)

On top of a varied client base, we offer a structured and clear progression pathway supported by learning and exam support in skill areas such as Microsoft or VMWare. Whether through self-paced online courses or provider-led training sessions, we ensure that all employees have access to valuable learning and progression opportunities.

Salary & Benefits

The budgeted salary for this role is between £30,000 - £38,000 pear year depending on experience, plus our benefits.

Hybrid working

We recognise the benefits that remote and flexible working brings.

We operate a hybrid working policy that allows our employees to balance time in the office and time from home. Each team within our organisation can decide how to implement this policy. If you have any questions after applying, please reach out to our recruitment team.

Responsibilities:

This is a diverse technical support position where you will be empowered to provide technical support to a wide range of clients. Some of your day-to-day activities will include:

Providing software, hardware and network support to multiple customers
Performing diagnoses and guide users through step-by-step solutions
Working with both technical and non-technical audiences on reaching swift and effective solutions
Facilitating one-to-one end user training, as required
Ensuring technical documentation is maintained
Escalating technical issues to 3rd line level, as required
Striving to maintain high levels of customer satisfaction and support

Qualifications & Experience:

The right candidate for this role will have:

Professional experience of operating at 2nd line IT support level
Experience of supporting SME organisations in an IT support capacity, ideally in a managed services setting
Familiarity with working in in SLA-driven environment to meet customer and contract expectations

The technical skills areas relevant for this role includes:

Microsoft Office and 365 (inclusive of Azure, Intune, SharePoint)
Exchange technologies (Outlook)
Active Directory
Firewalls, Router & VPN technologies (Sonicwall)
Server infrastructure experience
Hypervisor experience (inclusive of ESXi and HyperV)

Experience of Sage X3, OneDrive, or Databases (SQL) is desirable but is not essential to apply.

About Us:
We are the tech company with people at heart.

At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.

Our Selection Process:

We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Please do let us know if you’ll need any reasonable adjustments as part of the selection process by highlighting these on your application form.

As part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. If you have any unspent criminal convictions or questions about the screening process, please notify your recruiter once the application has been submitted.

#LI-Hybrid

Apply Now

Refine Your Search

service desk jobs in winslow, bkm

Level 2 Service Desk Engineer

Service Desk Engineer

Customer Support Specialist (Application Support)

Service Desk Analyst

FRONT OF HOUSE GENERAL ASSISTANT

Front of House General Assistant

On-Site 1st/2nd Line Support Technician

IT Support Officer

Technical Service Desk Advisor

Helpdesk Co-Ordinator

Application Support Analyst

Service Desk Support Agent - French Speaking

Customer Service Desk Co-ordinator

IT Support Analyst

Internal Technical Support Engineer – Woodworking Machinery

Service Desk Analyst

Enrolment Support Agents

IT Support Technician

IT Support Analyst

IT Support Contract

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