YPP is an incredibly vibrant and rapidly expanding business located in the lively city of Leeds. With an ever-growing property portfolio that stretches across the England, we have successfully provided thousands of students and professionals with their luxury accommodation over the past decade.
If you have a strong desire to enhance your skills within a dynamic and diverse team, then YPP is the ideal place for you. In return for your dedication, we offer comprehensive tools and resources to help you develop your talents and progress within the company, all tailored to your unique strengths and interests.
We are currently seeking a Lettings Consultant who demonstrates an open, engaging, and warm personality. As a key member of our team, you should have exceptional interpersonal skills and a genuine passion for working in an environment that constantly strives to provide the ultimate resident experience. Effective communication, diligence, and excellent organisational abilities are essential attributes for this role.
Our benefits package includes, birthday leave, additional leave for house moves, work anniversary vouchers, length of service bonuses, engaging team events, and so much more.
The successful candidate will fully embrace our visionary policy of "Through creating vibrant communities, we will regenerate locations and actively contribute to the growth of local economies." Furthermore, they will wholeheartedly embrace our mission “We are passionate about delivering thriving, safe communities in exciting locations for all residents”.
At YPP, we consistently uphold our core values and ensure that every interaction with our stakeholders reflects our commitment to ACHIEVE: Accountability, Clarity, Honesty, Inclusivity, Excellence, Value, and Empathy.
Join us as we continue to make a positive impact and create extraordinary experiences together.
Job title: Lettings Consultant
Location: Liverpool
Terms: Full time; Monday - Friday; 9am - 5.30pm
Salary/rate: £26,000 - £30,000 per annum dependent on experience
About the role:
YPP are not the same as any other letting agencies, who mainly focus on sales. We strongly focus on customer service & building relationships with our tenants, who come from all over the world, looking for their new home.
As a Lettings Consultant you will be negotiating signings and carrying out viewings on our luxury apartments after consulting with the client on their living needs & requirements.
You will report to the Lettings Supervisor and Lettings Manager, whilst closely working with our other consultants, the maintenance and marketing teams.
Not every working day is the same in this exciting business!
Daily duties include;
· Conducting viewings for potential tenants on properties within the YPP portfolio.
· Dealing effectively with all enquiries and leads to maximise conversions.
· Dealing with related administrative procedures such as tenancy agreements & application forms.
· Assisting with the organisation of tenant’s check in and out.
· Dealing with inventories and flat inspections.
· Assisting in marketing when required.
· Working to weekly and monthly targets.
· Dealing effectively with all enquiries and leads to maximise conversions.
· Maintaining our lettings database, ensuring notes are fully updated and accurate.
· Managing a busy diary.
· Dealing with related administrative procedures such as tenancy agreements, application forms and Sections 21.
Essential Requirements;
· Minimum GCSE grades C or above in maths and English or equivalent.
· Good working knowledge of Excel, Word and PowerPoint.
· Clean full driving licence.
· Previous customer service experience.
· Previous experience in a Lettings / Property related role.
Desirable Requirements:
· Multilingual.
Job Types: Full-time, Permanent
Pay: £26,000.00-£30,000.00 per year
Licence/Certification:
- Driving License (required)
Work Location: In person
