claims handler Work, Jobs in wirral (with Salaries)

Claims Handler
Premier Guarantee —Birkenhead
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance programme
14d
Claims Handler CH1
Keoghs —Liverpool
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee discount
Quick apply
5d
Claims Handler
The Granite Group —Liverpool
- £27,512 - £34,714 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Communication skills
- Flexible schedule
Quick apply
Claims Handler CH3
Keoghs —Liverpool
- Full-time
- Hybrid work
- Customer service
- Supervising experience
- Organisational skills
- Employee discount
Quick apply
FNOL Claims Handler (Full-Time)
United Legal Assistance Limited —Southport
- £25,000 - £40,000 a year
- 8 hour shift
- English
- Organisational skills
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
23h
Claims Handler CH4
Keoghs —Liverpool
- Full-time
- Hybrid work
- Mentoring
- Communication skills
- Negotiation
- Employee discount
Quick apply
FRU Claims Handler
The Granite Group —Liverpool
- £26,938 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Organisational skills
- Flexible schedule
Quick apply
Counter Fraud Claims Handler
The Granite Group —Liverpool
- £26,350 - £34,800 a year
- Full-time
- Hybrid work
- Organisational skills
- Negotiation
- Flexible schedule
Quick apply
Multi Track File Handler
Keoghs —Liverpool
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Employee discount
Quick apply
2d
File Handler
Keoghs —Liverpool
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Office
- Communication skills
- Employee discount
Quick apply
Technical Specialist Claims Handler
United Legal Assistance Limited —Southport
- £32,000 - £40,000 a year
- 8 hour shift
- English
- Organisational skills
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
23h
Customer Service Claims Handler
The Vella Group —Liverpool
- From £27,976 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
Assistant File Handler
Keoghs —Liverpool
- Full-time
- Hybrid work
- Microsoft Office
- Employee discount
Quick apply
Credit Hire Handler
The Granite Group —Liverpool
- £30,295 - £35,271 a year
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Flexible schedule
Quick apply
8d
Fast Track File Handler
Keoghs —Liverpool
- Full-time
- Hybrid work
- IT
- Communication skills
- Employee discount
Quick apply
RTA Multi Track File Handler
Keoghs —Liverpool
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Employee discount
Quick apply
Clinical Negligence Paralegal
Weightmans —Liverpool
- Full-time
- Time management
Large Loss Paralegal
Weightmans —Liverpool
- Full-time
- IT
- Communication skills
- Time management
Mitigation Team Operational Team Leader
The Granite Group —Liverpool
- £35,948 - £45,216 a year
- Full-time
- Hybrid work
- Management
- Mentoring
- Leadership
- Flexible schedule
Quick apply
Credit Hire Team Leader
The Granite Group —Liverpool
- £35,948 - £45,216 a year
- Full-time
- Hybrid work
- Management
- Mentoring
- Leadership
- Flexible schedule
Quick apply

I want to receive the latest job alerts for claims handler in wirral

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Claims Handler

Premier Guarantee -
Birkenhead

Apply Now

Job details

Full-time
14 days ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Underwriting
Customer service
Microsoft Office
Analysis skills
Communication skills
Certificate in Insurance

Full job description

Location Birkenhead, United Kingdom Job type Full-Time Work mode Hybrid Job level Professional Job ID 13090 Company Premier Guarantee Employment type Regular Area of expertise Claims & Underwriting

Location: Birkenhead Head Office

Division: Operations

Reporting to: Claims Team Leader

As a Claims Handler, you will play a key role within the Claims team, managing new and existing Structural Warranty claims within delegated authority. You will act as a trusted point of contact for policyholders, ensuring claims are handled fairly, efficiently and in line with FCA regulations, internal procedures and service standards.

This role offers the opportunity to manage your own caseload while collaborating closely with Claims Team Leaders, the Head of Claims and wider stakeholders to deliver positive and timely customer outcomes.

Your Job

Manage a caseload of new and existing Structural Warranty claims, within delegated authority levels.
Act as the main point of contact for policyholders throughout the lifecycle of a claim.
Handle inbound calls and correspondence, providing clear guidance on the claims process and delivering an excellent customer experience.
Gather, review and accurately record all relevant information and documentation required to assess claims.
Assess claims fairly and consistently to ensure appropriate coverage decisions are made.
Proactively manage claims of small to medium value and complexity, ensuring valid claims are settled fairly and promptly.
Set and maintain appropriate claim reserves throughout the lifecycle of each claim.
Handle claim declinatures and appeals in line with policy terms and regulatory requirements.
Work closely with insurers, solicitors, technical surveyors and internal teams to progress claims efficiently.
Collaborate with the Recoveries Team to identify potential recovery and/or mitigation opportunities.
Ensure customers are treated fairly at all times, including those who may be vulnerable.
Adhere to legal requirements, FCA regulations, industry standards and internal quality frameworks.
Contribute to the review and continuous improvement of claims processes.
Undertake any other duties as reasonably required.

Your Profile

Experience handling insurance claims and delivering a high standard of customer service.
Working knowledge of FCA regulations and an understanding of their application within claims handling.
A customer‑focused mindset, with a strong commitment to fair and consistent outcomes.
Strong investigation, problem‑solving and analytical skills.
Ability to manage a varied caseload, prioritise effectively and meet deadlines.
Confident decision‑maker, able to assess coverage and progress claims independently within delegated authority.
Calm and resilient, able to work effectively under pressure and handle challenging situations.
Excellent written and verbal communication skills, with the ability to engage professionally with customers, colleagues and external stakeholders.
Well organised and detail‑focused, with the ability to maintain accurate and well‑structured claim files.
A collaborative team player who works well with others.
Familiarity with insurance claims systems and processes; experience within construction, property or latent defects claims is an advantage.
Confident using IT systems, including Microsoft Office applications.
To have, or be working towards, insurance‑related qualifications such as CII.

About us

HSB (UK and Ireland) is a leading specialist provider of engineering, technology and structural warranty insurance solutions, plant and equipment inspection services, and engineering‑based risk management activities in the UK and Ireland.

HSB (UK and Ireland) consists of the parent company HSB Engineering Insurance Limited (HSBEIL), together with its two UK subsidiaries, HSB Engineering Inspection Services Limited (HSBEISL), and a regulated MGA, MD Insurance Services Limited (MDIS), which trades as Premier Guarantee or LABC Warranty.

Collectively, HSB is the UK and Ireland’s only group of companies solely focused on providing specialist engineering and technology insurance solutions and risk‑focused inspection services and assessments to its customers.

Please see our website for more information.

Diversity, Equity & Inclusion

At HSB, Diversity, Equity and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing DEI is at the core of who we are. We recognise diversity can be multi‑dimensional, intersectional and complex, and we aim to build a diverse workforce that reflects a wide range of backgrounds, identities, experiences and perspectives.

We are committed to creating an equitable and inclusive work environment where everyone feels valued, respected and supported to succeed.

All candidates may request a reasonable adjustment at any stage of the recruitment process by speaking with their Talent Acquisition contact.

Benefits

25 days’ annual leave plus bank holidays and well‑being days
Up to 13% pension contribution
Eligibility for an annual bonus
Private medical cover
Life assurance
Wellbeing and development scheme, including EAP
Study and continuing professional development support
Hybrid working

Your Benefits

With us, you get more than just an exciting job. Enjoy a wide range of employee benefits tailored to your wellbeing and development. Please note that regional differences may apply.

Competitive Salary

We provide fair and competitive compensation that reflects your performance and commitment.

Company performance-based Incentives

In addition to your salary, our variable compensation approach allows you to share in Munich Re's success.

Recognition and Special Rewards

We recognise outstanding individual contributions through a variety of targeted rewards and incentives.

Retirement Planning

We support your long-term financial wellbeing with retirement solutions aligned with local regulations.

Inclusive Workplace Culture

We foster a respectful, inclusive, and values-driven environment.

Learning & Development

We offer tailored learning opportunities with a strong focus on core skills and business-critical knowledge.

Work-Life-Balance

Supporting your ability to balance family, leisure, and your career.

Health & Wellbeing

We support your physical and mental health through a range of programs and activities in each location.

Apply Now

Refine Your Search

claims handler jobs in wirral

Claims Handler

Claims Handler CH1

Claims Handler

Claims Handler CH3

FNOL Claims Handler (Full-Time)

Claims Handler CH4

FRU Claims Handler

Counter Fraud Claims Handler

Multi Track File Handler

File Handler

Technical Specialist Claims Handler

Customer Service Claims Handler

Assistant File Handler

Credit Hire Handler

Fast Track File Handler

RTA Multi Track File Handler

Clinical Negligence Paralegal

Large Loss Paralegal

Mitigation Team Operational Team Leader

Credit Hire Team Leader

I want to receive the latest job alerts for claims handler in wirral

Related Searches

Explore jobs in more locations

Your Benefits

Jobseeker tools

Employer Tools

Browse

Stay Connected