Service operations coordinator Work, Jobs in Wirral (with Salaries)

Service Operations Coordinator
Healthcare Matters —Llay ED
- Up to £30,000 a year
- Full-time
- Customer service
- English
- Continuous improvement
- Free parking
- Employee discount
Quick apply
2d
Communications and Admin Coordinator
This is Capacity CIC —Liverpool
- £25,000 - £35,000 a year
- Hybrid work
Quick apply
Operations & Administration Coordinator
GC Windows Ltd —Leigh
- £29,000 - £35,000 a year
- Full-time
- Microsoft Office
- IT
- Construction
- Annual leave
- Employee discount
Quick apply
6d
Stores Operations Coordinator
Siemens Gamesa —Mostyn
- Weekend availability
- Microsoft Office
- IT
- Communication skills
- Employee discount
2d
Health Records Coordinator
Betsi Cadwaladr University Health Board —Rhyl
- £28,819 - £31,626 a year
- Full-time
- English
8d
Depot Coordinator
EMR Group —Liverpool
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
Quick apply
9d
Service Delivery Coordinator (Property)
Serco Plc —Birchwood
- £28,500 a year
- Full-time
- Customer service
- Administrative experience
- Employee assistance programme
Compliance Coordinator
Great Bear —Deeside
- £26,000 - £28,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
13d
Logistics Operations Coordinator - Internal only
Encirc —Elton
- £42,000 - £44,000 a year
- 12 hour shift
- Free parking
- Annual leave
Quick apply
8d
Transport Co-Ordinator - Warrington
XPO Logistics —Warrington
- £33,046 a month
- Full-time
- Organisational skills
- Employee discount
Quick apply
5d
Patient Journey & Clinical Support Coordinator
Liverpool Chiropractic Clinic —Liverpool
- £14 an hour
- Full-time
- Sales
- Social media management
- Customer service
- Free parking
Quick apply
8d
Event Operations Manager- North-West
Stadium Traffic Management Ltd —Liverpool
- £35,000 - £45,000 a year
- Full-time
- Travel
Quality and Regulation Coordinator
Glyndŵr University —Wrexham
- £29,588 - £33,951 a year
- Full-time
- Communication skills
1d
Training Coordinator HGV
Submatter Ltd —Wigan
- £28,000 - £34,000 a year
- Part-time
- Human resources
- Organisational skills
- In-person
- Flexible schedule
Quick apply
13d
Administration Officer
Sefton Council —Southport
- £25,583 - £25,989 a year
- Full-time
7d
Operations Coordinator
Element Materials Technology —Warrington
- Travel
- IT
- Communication skills
- Free parking
- Employee discount
Operations System Coordinator
Procter & Gamble —Skelmersdale
- £273 a month
- Full-time
- Microsoft Excel
- Communication skills
- Annual leave
Senior Event Sales Coordinator
The Municipal M Gallery —Liverpool
- Full-time
- Hotel
- Analysis skills
- Leadership
- Employee discount
Quick apply
Depot Coordinator
EMR UK —Liverpool
- Customer service
- IT
- Communication skills
- Annual leave
9d
Process Support Technician
Cargill —Liverpool
- English
- Organisational skills
- Computer skills
14h

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service operations coordinator jobs near wirral

Service Operations Coordinator

Healthcare Matters
Llay ED

Quick apply

Job details

Permanent | Full-time
Up to £30,000 a year
2 days ago

Benefits

Free parking
Private dental insurance
Company pension
Company events
Private medical insurance
Employee discount
On-site parking

Qualifications

Customer service
English
Continuous improvement
Communication skills
Time management
Welsh

Full job description

Service Operations Coordinator
Location: Wrexham, LL11 0PB
Salary: Starting salary of up to £30k depending on experience
Hours: Monday-Friday, 8:30am-5:00pm

We're Not Looking for Just Another Administrator
At Healthcare Matters, we support healthcare providers with equipment and services that help make a real difference to people's lives.

As we've grown, we've built a reputation for being responsive, reliable, and easy to work with. We're proud of that, but we're not interested in standing still. We believe there's always a better way to do things, and we're looking for someone who shares that mindset.

We're looking for a Service Operations Coordinator who thrives in a busy environment, enjoys solving problems, and wants to play a key role in delivering an outstanding customer experience.

This isn't a purely customer service role. While there will be times when you'll answer calls and support customers, the primary focus is operational coordination, helping to coordinate services, resolve issues, improve processes, and ensure work flows efficiently from start to finish.

The Role
Reporting to the Head of Customer Experience / Customer Experience Manager, you'll help coordinate our rental and service operations, ensuring jobs are planned effectively, invoicing is accurate, and customers receive the level of service they expect from Healthcare Matters.

You'll work closely with engineers, department managers, and customers, taking ownership of key operational processes and helping us continuously improve the way we work.

Key Responsibilities
Rental & Service Administration

Managing rental administration and associated documentation
Processing rental and call-out invoicing accurately and efficiently
Investigating and resolving invoicing queries
Ensuring rental and service records are maintained accurately
Supporting the smooth day-to-day operation of the rental department

Service Coordination

Deploying service, repair, and collection jobs through the planning system
Supporting engineer scheduling and workload allocation
Monitoring job progress and helping remove operational bottlenecks
Coordinating with internal departments to ensure work is completed efficiently

Customer Experience & Continuous Improvement

Managing escalated customer queries and supporting resolution where possible
Working with teams across the business to improve service delivery
Identifying opportunities to improve processes, systems, and customer outcomes
Assisting with reviewing, refining, and remapping operational processes where required
Supporting a culture of continuous improvement and operational excellence
Helping Healthcare Matters deliver a world-class customer experience

What We're Looking For
We're looking for someone who is organised, proactive, and enjoys taking ownership.

You don't need experience in every aspect of the role, but you should be comfortable managing multiple priorities, communicating with different stakeholders, and finding practical solutions to problems.

Skills & Experience

Experience in administration, operations, scheduling, service coordination, customer experience, or similar roles preferred
Excellent communication and customer service skills
Strong organisational and time-management abilities
High attention to detail and accuracy
A proactive, problem-solving approach
Ability to work effectively under pressure in a busy environment
Confidence working across multiple departments and priorities
A desire to improve processes rather than simply maintain them

Language

English (required)
Welsh (preferred)

Why Join Us?
At Healthcare Matters, you'll be joining a friendly, supportive, and ambitious team that genuinely values ideas, initiative, and continuous improvement.

We believe the best people want more than just a job. They want the opportunity to make a difference, improve the way things are done, and be part of a company that's moving forward.

Benefits

Competitive salary
Company pension
Private medical insurance
Private dental insurance
Health & wellbeing programme
Employee discounts
Company events
Free on-site parking
Monday-Friday working (no weekends)

Additional Information

Schedule: Monday-Friday, 8:30am-5:00pm
Holidays: 20 days plus bank holidays
Location: Wrexham, LL11 0PB (must be able to reliably commute or relocate before starting)
Work Location: In person
Start Date: As soon as possible

Pay: Up to £30,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

service operations coordinator jobs in wirral

Service Operations Coordinator

Communications and Admin Coordinator

Operations & Administration Coordinator

Stores Operations Coordinator

Health Records Coordinator

Depot Coordinator

Service Delivery Coordinator (Property)

Compliance Coordinator

Logistics Operations Coordinator - Internal only

Transport Co-Ordinator - Warrington

Patient Journey & Clinical Support Coordinator

Event Operations Manager- North-West

Quality and Regulation Coordinator

Training Coordinator HGV

Administration Officer

Operations Coordinator

Operations System Coordinator

Senior Event Sales Coordinator

Depot Coordinator

Process Support Technician

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