Scheduling Team Member / Administrator
West Horndon, Brentwood (CM13)
Salary: £24,000 per year
Full-time | 5 days on / 2 days off
1 Year Fixed-Term Contract
About Quest Medical
Quest Medical (UK) Ltd is one of the UK’s leading providers of logistics and maintenance services supporting the mobile medical industry. Our services support hospitals, healthcare providers and specialist medical facilities across the UK.
Our operations team plays a vital role in coordinating engineers, managing service requests and ensuring that critical medical equipment and mobile facilities remain operational.
We are currently looking for a Scheduling Team Member / Administrator to join our team at our West Horndon office on a 1 year fixed-term contract.
The Role
As a Scheduling Team Member, you will support the operations team by coordinating engineer schedules, logging service requests and ensuring accurate communication between engineers, customers and internal departments.
This is a fast-paced operational role where organisation, attention to detail and strong communication skills are essential.
Key Responsibilities
- Schedule and coordinate engineers using internal systems
- Monitor engineer availability and allocate jobs effectively
- Log breakdowns and service requests accurately
- Maintain accurate records and update scheduling systems
- Liaise with engineers, suppliers and internal departments
- Provide operational support to the helpdesk and scheduling teams
- Ensure accurate job information is captured to support invoicing and reporting
- Assist with general administrative tasks within the operations team
What We’re Looking For
- Excellent organisational and administrative skills
- Strong communication and telephone skills
- Ability to work in a fast-paced environment and manage multiple tasks
- High attention to detail
- IT literate and confident using Microsoft Office and internal systems
- A proactive and team-oriented approach
Working Hours
- 5 days on / 2 days off shift pattern
- Working hours flexible between 7:00am and 7:00pm
Overtime Opportunities
Overtime may be available depending on operational requirements.
Overtime rates are paid as follows:
- Monday – Friday: standard hourly rate
- Saturday: time and a half (1.5x)
- Sunday: double pay (2x)
Benefits
- £24,000 annual salary
- 20 days annual leave + bank holidays
- Company pension scheme
- Death in service benefit
- Employee Assistance Programme
- Free on-site parking
- Full training and onboarding support
- Opportunities for development within the company
- Friendly and supportive team environment
Why Join Quest Medical?
- Be part of a company supporting the UK healthcare sector
- Work in a dynamic operational environment
- Gain valuable experience in operations, scheduling and logistics
- Join a supportive and growing team
Quest Medical UK Ltd is an Equal Opportunities Employer.
Pay: £24,000.00 per year
Benefits:
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
Work Location: In person
