2nd line support Work, Jobs in Woore, Shr (with Salaries)

Support Technician
Clearcare Solutions Ltd —Stafford
- £25,000 - £28,000 a year
- Full-time
- Software troubleshooting
- Customer service
- English
Quick apply
2d
Technical Support Analyst
Muller Group —Market Drayton
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Travel
- Employee discount
- Bereavement leave
4d
IT Infrastructure Engineer
Partnering Health —Stoke-on-Trent
- £30,000 a year
- Full-time
- Windows
- Travel
- Computer networking
- Employee assistance programme
- Employee discount
NetSuite System Administrator
MetroRod Ltd —Macclesfield
- £50,000 a year
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
NetSuite System Administrator
Metro Rod —Macclesfield
- Up to £50,000 a year
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
IT Specialist
bet365 —Stoke-on-Trent
- Full-time
- Microsoft Office
Quick apply
6d
Senior Network & Telephony Support Engineer
Radius Limited —Crewe
- Full-time
Quick apply
3d
Engineering Systems Support Engineer
JCB —Rocester
- Full-time
- Engineering
- Gym membership
IT Engineer
EMS Healthcare —Macclesfield
- £27,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Microsoft Outlook
- Software troubleshooting
- Annual leave
Quick apply
5d

More jobs to discover

Find similar jobs that you might be interested in.

Technical Support Analyst
Muller Group —Market Drayton
A full UK driving licence, willingness to travel between Müller sites, and flexibility to participate in an out-of-hours support rota.
4d
Service Support Team Analyst
CGI —Liverpool
Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance.
Quick apply
2d

I want to receive the latest job alerts for 2nd line support in woore, shr

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

2nd line support jobs near woore, shr

Support Technician

Clearcare Solutions Ltd
Stafford

Quick apply

Job details

Permanent | Full-time
£25,000 - £28,000 a year
2 days ago

Benefits

On-site parking

Qualifications

Software troubleshooting
Customer service
English
Technical support
IT support

Full job description

ClearCare Integrated Management System is an online SaaS (software as a service) solution which provides innovative bespoke IT solutions to the child care industry.
We are looking for a results driven Support Technician to be responsible in managing our support desk.

The successful candidate will take/log/monitor/resolve IT-related incidents/service requests via phone/e-mail/portal, be self-motivated with excellent customer service and liaison skills. To be proactive and "own" calls residing on the Service Desk.
To share knowledge and learn from the team.

Key tasks / responsibilities will involve:
· To respond to reported incidents within given SLAs.
· Provide high levels of customer service and ensuring customer satisfaction throughout.
· Provide 1st line support to the customer. Triage and diagnose customer issues and support requirements, escalating where necessary to 2nd line support or the Training and Support Manager
· Maintaining customer support documentation and to maintain a high degree of customer service for all support queries, adhering to all service management principles.

Requirements:

Confident communicator with excellent troubleshooting and problem-solving skills
Produce high quality, accurate work and record efficiently
The suitable candidate will have good standard Maths and English or equivalent qualification.
IT Support 1 Year (preferred)
Customer Service: 1 year (preferred)
Full training will be provided and continuously supported.

Job Types: Full-time, Permanent
Pay: Up to £28,000.00 per year plus Benefits:

On-site parking

Schedule:

Monday to Friday

Work Location: In person

Job Types: Full-time, Permanent

Pay: £25,000.00-£28,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

2nd line support jobs in woore, shr

Support Technician

Technical Support Analyst

IT Infrastructure Engineer

NetSuite System Administrator

NetSuite System Administrator

IT Specialist

Senior Network & Telephony Support Engineer

Engineering Systems Support Engineer

IT Engineer

More jobs to discover

I want to receive the latest job alerts for 2nd line support in woore, shr

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected