Administrator & receptionist Work, Jobs in Worcester, Wor (with Salaries)

Receptionist / Administrator / Care Coordinator
Zantahealthcare Ltd —Birmingham
- £24,420.00 - £42,918.75 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Annual leave
Quick apply
17h
Therapy Services Administrator/Receptionist
Wye Valley NHS Trust —Hereford
- £25,760 - £27,476 a year
- Part-time
8d
Payroll & Data Administrator
Amcor —Evesham
- £27,000 - £27,750 a year
- Full-time
- Microsoft Office
- Analysis skills
- Driving
- Free parking
- Relocation assistance
Quick apply
Dental Receptionist/Administrator
Gratton House Dental Surgery —Cheltenham
- £26,000 - £28,000 a year
- Full-time
- Sales
- Customer service
- Administrative experience
Quick apply
9d
Receptionist/Administrator
Shireland Collegiate Academy Trust —West Bromwich
- £24,108 - £26,824 a year
- Full-time
- School
- Teaching
4d
Medical Receptionist/Administrator
Holyhead Primary Health Care Centre —Birmingham
- Part-time
- Administrative experience
- Computer skills
- In-person
Quick apply
7d
Band 3 Receptionist/Administrator - Longbridge CMHT
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £25,760 - £27,476 a year
- Full-time
- Administrative experience
- Organisational skills
4d
Project Support Administrator (Part time)
Assystem —Birmingham
- £28,000 - £32,000 a year
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
3d
Receptionist
Cygnet Behavioural Health Limited —Birmingham
- £28,050 a year
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Referral programme
Lettings Negotiator
Davidson Estates —Birmingham
- £25,000 a year
- Full-time
- CRM software
- Microsoft Access
- Customer service
- Free parking
- Annual leave
Quick apply
Receptionist (bank)
EQ Care —Birmingham
- £12.71 an hour
- Part-time
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Referral programme
Lettings Manager
Davidson Estates —Birmingham
- £32,500 a year
- Full-time
- Management
- Administrative experience
- In-person
- Free parking
- Annual leave
Quick apply

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Therapy Services Administrator/Receptionist
Wye Valley NHS Trust —Hereford
You will provide efficient and effective administrative support to the Therapy Services teams including dealing with phone queries, inputting clinical data on…
£25,760 - £27,476 a year
8d

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administrator & receptionist jobs near worcester, wor

Receptionist / Administrator / Care Coordinator

Zantahealthcare Ltd -
Birmingham

Quick apply

Job details

Part-time
£24,420.00 - £42,918.75 a year
17 hours ago

Benefits

Paid training
Annual leave
Company pension
Employee assistance programme

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Front desk
NVQ
Communication skills
Time management

Full job description

Job Title: Receptionist / Administrator / Care Coordinator
Department: Operations
Reports To: Registered Manager / Operations Manager
Employment Type: Full-time
Salary:  (depending on experience)

Job Purpose

To provide professional reception, administrative, and care coordination support to ensure the smooth day-to-day operation of the company. The role is responsible for delivering excellent customer service, coordinating care staff and rotas, maintaining accurate records, and supporting compliance with CQC standards.

Key Responsibilities

Reception Duties

Welcome visitors professionally and courteously.
Answer telephone calls and respond to email enquiries promptly.
Handle enquiries from clients, families, professionals, and staff.
Manage incoming and outgoing correspondence.
Maintain a professional reception area.

Administration Duties

Maintain accurate electronic and paper records.
Prepare staff files and service user documentation.
Support recruitment administration, including interview scheduling, references, DBS applications, and onboarding paperwork.
Monitor staff training records, right-to-work documentation, and compliance.
Order office supplies and maintain office equipment.
Prepare reports, letters, and meeting minutes.
Support audits and CQC compliance documentation.
Ensure confidential information is stored securely in line with GDPR.

Care Coordination Duties

Produce and manage staff rotas using care scheduling software.
Allocate care visits based on staff availability, skills, and client needs.
Manage short-notice changes, sickness, holidays, and emergency cover.
Liaise with care staff regarding schedules and updates.
Ensure continuity of care wherever possible.
Communicate with clients and families regarding visit arrangements.
Assist with onboarding new service users and care package setup.
Monitor missed visits and ensure issues are resolved promptly.
Support incident reporting and follow-up actions.
Maintain accurate care schedules and service user records.

General Responsibilities

Support the Registered Manager with daily operational activities.
Work closely with the management team to ensure high-quality service delivery.
Maintain confidentiality at all times.
Promote the company's values of dignity, respect, compassion, and person-centred care.
Attend training, supervision, and team meetings.
Assist with other administrative duties as required.

Person Specification

Essential

Previous experience in administration or office management.
Excellent organisational and time-management skills.
Strong communication and customer service skills.
Good knowledge of Microsoft Office (Word, Excel, Outlook).
Ability to prioritise workload and work under pressure.
Professional telephone manner.
High level of accuracy and attention to detail.
Ability to maintain confidentiality.

Desirable

Experience within health or social care.
Experience with care rostering/scheduling software.
Knowledge of CQC regulations and domiciliary care compliance.
NVQ Level 3 in Business Administration or Health & Social Care.
Experience coordinating care staff or managing rotas.

Benefits

Competitive salary.
Company pension.
Paid training and development.
Support towards further qualifications.
Career progression opportunities.
Annual leave entitlement.
Employee Assistance Programme (where applicable).
Friendly and supportive working environment.

Pay: £24,420.00-£42,918.75 per year

Work Location: In person

Quick apply

Refine Your Search

administrator & receptionist jobs in worcester, wor

Receptionist / Administrator / Care Coordinator

Therapy Services Administrator/Receptionist

Payroll & Data Administrator

Dental Receptionist/Administrator

Receptionist/Administrator

Medical Receptionist/Administrator

Band 3 Receptionist/Administrator - Longbridge CMHT

Project Support Administrator (Part time)

Receptionist

Lettings Negotiator

Receptionist (bank)

Lettings Manager

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